Formula One Autocentres - Maldon Anmeldelser 

36
TrustScore 3 ud af 5

3,1

Wycke Hill, Unit 1, Quest Park, CM9 6UZ Maldon, England, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Took my car in for service on 27th June this year, they didn't tighten the sump plug after the oil change, car has leaked oil lately, took it in today to find that the sump plug was only holding on by... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I dropped in following a flat tyre, the car was sorted quickly and professionally and the guys working there are very friendly. They previously sorted a windscreen spray blockage for free as well! Won... Se mere

Bedømt til 5 ud af 5 stjerner

Had my a/c recharged earlier in the year. The car needed some work and the guys at Formula 1 helped my DIY efforts to sort it out. Just managed to get it all recharged and working - a big thank you t... Se mere

Bedømt til 5 ud af 5 stjerner

I've used F1 before as they had a branch near where I worked in a previous job. They've recently opened a new branch nearer home. Still the same great customer service and the tyres I needed cost 25%... Se mere


Virksomhedsoplysninger

  1. Dækbutik
  2. Synshal
  3. Automekaniker

Skrevet af virksomheden

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Skrevet af virksomheden

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Kontaktoplysninger

  • Wycke Hill, Unit 1, Quest Park, CM9 6UZ, Maldon, England, Storbritannien

  • 01621 502022

3,1

Middel

TrustScore 3 ud af 5

36 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(36)

5.395 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Called in with emergency puncher and…

Called in with emergency puncher and was told to come back tomorrow at 12 o’clock unhelpful and not the way to encourage business!

9. april 2024
Uopfordret anmeldelse
Formula One Autocentres - Maldon-logo

Besvarelse fra Formula One Autocentres - Maldon

Dear J Perry,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Bedømt til 5 ud af 5 stjerner

Helpful, friendly efficent staff

Booked MOT online for the Maldon centre. Everything ready when I arrived. I had a query which they were very helpful with. Car ready on time. Overall helpful and friendly staff, efficient service, what more could you ask for. Recommended

14. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Today I got stranded in maldon when my…

Today I got stranded in maldon when my can battery died, the car wouldn't start at all.
I walked over to Formula one Autocentres to ask advice. Mitchell the guy on the desk, walked back to my car with me, had a look, ascertained it was the battery, walked back to formula one, checked to see if he had a battery in stock, he did, so walked back to my car with the battery, fitted it there and then! This was all done within 1/2 hour
AMAZING customer service from start to finish!! Thank you so much!

6. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Thought I’d give them a go

Thought I’d give them a go , booked my Sprinter in for 4 tyres , when I arrived for my appointment , I was told they only had one fitter and one trolley jack . Asked if I could leave it with was told 3hrs plus .
I declined as I had ongoing meeting
The asked if I could call on Monday to see if it was possible to reschedule , subject repaired trolley jacks return !!
I called customer service later in the day and requested a refund .
Never again , no positive feedback from customer service , they didn’t care about the inconvenience caused !!

29. februar 2024
Uopfordret anmeldelse
Formula One Autocentres - Maldon-logo

Besvarelse fra Formula One Autocentres - Maldon

Dear Tony,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Bedømt til 1 ud af 5 stjerner

Avoid at all costs

Avoid at all costs. They have no idea what they are doing. Rude, unhelpful, Customer service a joke. Manager is a waste of space. Do your self a favor and use one of the other decent local Garages.

13. januar 2024
Uopfordret anmeldelse
Formula One Autocentres - Maldon-logo

Besvarelse fra Formula One Autocentres - Maldon

Dear Daniel,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Bedømt til 5 ud af 5 stjerner

My car was booked in for a service

My car was booked in for a service, but turned out to be more work than originally expected , the crew at Formula One accommodated the extra work and kept me updated on each stage, the car was finished in time for me to collect as arranged, very polite and professional crew, would be happy to recommend.

17. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Disappointing Experience

Unfortunately, I will not be using this Maldon garage again. Despite having 20% off

I booked a service through their website and a tyre through asda tyres and when I arrived I informed the guy at reception that this was the case. He phoned approx 1240 to say there was work to be carried out, which I had expected. He mentioned my tyre being 2mm, but that they don't have any in stock. I reminded him I bought a tyre and it just needs fitting. He said he would look for that order

I had to chase them up at 4pm to find out what was going on, when I was told there was a delay due to getting parts

I took my car in at 0830 and got it back at 1800 hours. I've never had such a long delay before when attending garages for a service that they keep my car for literally all day. This is including more work being done than what they did.

I get home and found they haven't even put on the tyre I purchased! Despite a delay in getting parts, they hadnt manage to do that. Can't phone them because they give my car back at the last minute and are now shut.

Further to this, the mechanics have damaged my car, and not informed me of this. They have broke my air filter bolt. I completely understand that screws rust, causing them to snap/break but to not be informed of this or offered to be replaced. I find this disgraceful. I doubt they thought I would notice.

I noticed on my invoice there was an alloy wheel balance. I don't recall agreeing to this. When I've had someone check over it, they've informed me that the mechanics have just replaced the weight, in the same place as before, so effectively this work wasn't required.

I had to cancel my asda tyre and will go to another garage for the business, because its just appalling that they were reminded twice and had my car all day and still not changed my tyre. Damaged my air filter bolt and not informed me of this, I'm not happy with my experience with this garage and won't be returning

Customer service was friendly and greeting, but overall experience was disappointing and caused me nothing but inconvenience

Have a launched a formal complaint in regards to an extra charge being on my invoice that I don't recall agreeing to and the damage to my air filter bolt.

I have edited this review 3 times because today I've just realised they've charged me for the bulb, yet not replaced it. I'm absolutely appalled by this level of service and will no be in contact with my credit card company to dispute these charges

15. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very friendly guys..

Very friendly guys... checked my tyre after I hit a pothole ..I called ahead I didnt have to wait long.. they checked it over put more air in and didn't charge

11. januar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere