Eyeglasses.com Anmeldelser 

I have been a customer for years and order new frames and lenses at least every two years. The products are always top quality and service is above reproach. Highly recommended.

Superb fit and finish. No frame adjustment necessary for comfortable, perfect fit,

Ordered a pair of frames only to realize later that I would prefer for Eyeglasses.com to do the lenses as well.
Shipped them back free of charge with prescription - the company stayed in contact with telling me the progress along the way.
All went well, fit perfectly, look sharp.
A great experience.

Once the order went in, it went rather smoothly. However customer service was not great. I emailed and called several times and days went by before I could get a hold of anyone. The phone system most often said they were unavailable and to leave a message. I tried calling an actual store in CT and got the same results. Other times the system would just make you wait forever and no one picked up.
When I clicked on the chat option it took me to a page where I could email a question. I asked for someone to call me. An email came back saying "how can I help you". I replied, "call me". No one did for days. The next day I actually got someone on the chat and she was helpful. She said they were getting a new phone system and that they were understaffed. A day or two later someone called back. I told them that their phone message should let people know that they are understaffed and have a lousy phone system.

That said, they did have the glasses that I wanted at a good price. I only needed one lens with a prescription but was forced to pay for both. Still it was half of what I would pay locally. They sent by UPS ground even though I had selected the free method which was USPS, so they came quicker. Took abour 10 days to process.
The glasses are of high quality and the lenses are too.

THEY WERE EXCELLENT.THESE SAME FRAMES WERE $78.00 HIGHER IN PRICE AT ANOTHER VENDOR.

Efficient and Effective Service. Excellent Product.
Family and Friends gave rave reviews to my new glasses.
Not only do my glasses look good, but I can actually see clearly.
Thank You.
DM

Excellent and prompt services. Thank you

I was at my local eye glass business. I tried on the REVOLUTION CRAWLEY and loved them. My only comment is why can't we purchase a second pair of CLIP ONs that are not mirrored to go with the ROSE colored frame? The business said I could not have a spare. As of yet, I have not purchased them from this business. Please help to answer this important question as I LOVE the frames and thee magnet idea!!

I received my order quickly only to find that they sent the wrong frames, the frames are not even compatible with progressive lenses and their website says that. It was easy to send them back but that's when the customer service went downhill. Someone took the liberty of changing the lens package I had selected (the most expensive option). They changed my lenses to the cheapest option they have all the while charging me for the expensive lenses. They never consulted me about this and I only found out because I went online to find out when I might receive my glasses and I started reading all of the fine details. I've called multiple times only to hear a message saying that customer service is not available. I've emailed multiple times with no response. I'm now out over $500 and have no glasses.

Just what I ordered! The progressive lenses are perfect, and I will be ordering another pair. Can't beat the price.

Two orders placed and 2 order wrong. Poor customer service and rude staff. Highly avoid eyeglasses.com. Poor all the way around !

Let me start with the fact that they had glasses for very small faces that they could put progressive lenses, which is rare. And the selection was wide and varied. They were very good to work with, they answered my emails promptly.
The only reason I gave them only three stars was because when I received my glasses, the lenses had a yellow cast if I was outdoors, and they were supposed to be clear. And when I went to return them, they only give you 50% of a return on the lenses. I could understand even 20% restocking fee, but 50% seems a bit steep.

The best eyewear glasses online, I will purchase again in the future thanks so much....

Not exactly happy. I put down a specific prescription and it was changed. Not what i put in.

Great product with great price and expeditious delivery. Thank you.

Love my new prescription sunglasses. And a great price too!

Good value. Good service. Keep up the great work!

I love the glasses and will order again. But I find it a bit expensive sense I supplied the frames.

A good selection and super fast. I got the glass lenses and they are perfect