Producto defectuoso y horrible atención al cliente Tardaron en llegar mucho más de lo indicado EL producto llegó defectuoso, y es imposible que contesten por emial o por teléfono. Las veces que cont... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What happened to this company? I have ordered a particular brand of glasses from them for over a decade. This latest order was a travesty. I get special tints, and emailed like I usually do for confir... Se mere
Ordering great. Shipping says for frames a couple days, mine arrived after 3 weeks I guess designer frames come from a different warehouse. Beautiful packaging and I did check authenticity it passed.... Se mere
BUYERS BEWARE THIS COMPANY IS A SCAM STEPHANIE STOLE $300 FROM ME I ORDER EYES GLASSES WAITED FOR 4 MONTHS NEVER RECIEVED MY EYEGLASSES AND STEPHANIE THE B**** HAS TAKEN MY MONEY I CONTACTED THE LOCAL... Se mere
Virksomhedsoplysninger
Om Eyeglasses.com
Skrevet af virksomheden
World’s Best Eyewear Store
Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.
We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses
In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!
Eyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com
Skrevet af virksomheden

Free Shipping! 30 Day Returns (No Restocking Fee)! Perfect Lenses Guarantee!
We make it easy to love our services.

Kontaktoplysninger
191 Main Street, 06880, Westport, USA
- 1888-896-3885
- customerservice@eyeglasses.com
- www.eyeglasses.com
Eyeglasses.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 3 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The chat agent was very thorough and…
The chat agent was very thorough and her follow up was exceptional
Excellent service and quality products.
You guys did great
You guys did great. Except at the last minute I also emailed Mark or Stefanie and asked that you include another pair of stronger readers. They didn't make it. I would have rated 5 if you had.
Custom Service
To start I had trouble with this website format almost giving up (hint) - however I engaged the chat feature and a representative quickly responded and solved all the problems. The glasses I ordered were difficult to produce - polarized sunglasses with Rx + bifocal lenses and I'm very happy with the end product and speed at which they were delivered (13 days). Another competitor actually refunded payment because they couldn't manufacture these with polarized lenses even with their own frames so I'm happy. I would highly recommend eyeglasses.com.
Promise kept on customer satisfaction
I was pleased with how Eyeglasses.com fulfilled their promise of customer satisfaction. My initial order was for reading glasses however I did not realize that my prescription was incomplete and would not correspond to single vision reading lenses. I realized this when my glasses arrived with distance corrected lenses. When I realized the error I obtained the correct prescription and returned my glasses, and the company promptly replaced the lenses. I did change my request to bifocal lenses for an additional fee, however eyeglasses.com only charged me for the difference in price, thereby crediting me for what I already paid. The new lenses are fine and the customer service was superb. Well done!!
Got my fourth pair of glasses done…
Got my fourth pair of glasses done here. Mainly For the quality and the service. The lenses came out great with the frames that I provided .
Cutomer Service Response is Poor
Have attempted repeatiedly to resolve a problem by phone and email. By phone--I get voicemail that the customer service department isn't open ( at 12 p.m. EST). By mail, no response after close to a week. Ugh!
the only ones
You are the only ones I found that can do this style and have a quality frame that's not $500 and a 6 month lead time ... great ..
So Easy to Order - Saved $$$
Loved these frames in the optician's office - but didn't love the price. With Eyeglasses.com, I got exactly what I wanted, it was easy to order, the frames delivered quickly, I saved almost half the cost - and never had to leave my house! Would definitely order from them, again.
First Glasses Ever
I LOVE THIS PLACE! Customer Service is prompt, understanding and very help full! Both pairs came with replacement lenses and discounts galore! Thank you eyeglasses.com! These are my first glasses ever and you made my transition into the seeing world painless and affordable.
I was completely and pleasantly…
I was completely and pleasantly surprised when eyeglasses.com went above and beyond my expectations. They provided me with a solution when I needed one and did it quickly. Use these guys, you won't be sorry.
Fantastic glasses my mom loves them!!
quality product at a great price
quality product at a great price. I definitely would buy from them again.
Bottom line: 5 Stars
Communication could be a little better but bottom line: 5 Stars
2 frames with just what I wanted. Great to have the tracking number.
Great price, okay service
Glasses were great for a great price.
Customer service was average at best.
We had a problem and there was a long lag until it was addressed, but was 100% addressed eventually.
I Recommend Eyeglasses.com
Overall, Eyeglasses.com has been great to work with. Their selection and prices are are both top quartile. The only reason I didn't give them five stars
is I am still waiting for delivery of one of my frames (I ordered three). I realize everything is backed up because of the Pandemic. I received the other two frames within a few days of ordering.
I never received my glasses thus far
I never received my glasses thus far. I will go check the mail today and let you know if I get them.
Ihaven't received my package when it…
Ihaven't received my package when it said it was delivered last week.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
