EVRI provide good service from Scott’s and expert verdict- my only issue is the phone lines- always faint, and I have to ask them to up the volume, also often distorted and I have to ask them to re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order placed on 30April Evri still waiting to receive the parcel What's going on with this item. Please contact me urgently Michael Bridge
My past experiences have been good however the mat was due to be here in December....will order another few items & keep my fingers🤞Scots of Stow have served me well in the past bought a nice little... Se mere
Brilliant. Delivery arrived within a couple of days of ordering. I am 77 year old great grandma and managed to construct the shelving unit without any problems thanks to the rubber mallet and instruct... Se mere
Virksomhedsoplysninger
- Elektronikbutik
- Taske- og kuffertbutik
- Mobiltelefonbutik
- Gør det selv-butik
- Hi-fi-butik
- Butik med udstyr til hjemmet
Skrevet af virksomheden
Whether you're looking for the latest technical innovations or an unusual gadget or gift, you'll find all you need at Expert Verdict. We have hundreds of clever and innovative products, most of which you won't find in the high street and many of which are completely exclusive to us.
Kontaktoplysninger
Cotswold House, 1 Crompton Road, SN25 5AW, Groundwell, Storbritannien
- 0344 482 6041
- customerservices@expertverdict.com
- www.expertverdict.com
3,6
Middel
3 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent product
Excellent product - animal hair brush for stairs, etc. and delivered as promised.
22. februar 2023
I ordered the item weeks ago
I ordered the item weeks ago, it didn’t arrive and I was told that there was no evidence of an order. The decision was should the order plus cheque eventually turn up it would be cancelled and I would reorder at a later date. However earlier this week I had a message to say that my order was being processed. It has now arrived this morning but I haven’t as yet had an opportunity to look at it
22. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry that your order was placed despite being told that it would not be.
We are not able to cancel customers cheques unfortunately, as soon as cheque orders are received they are placed immediately for security reasons.
This will be passed along as feedback to the relevant team to be looked into to ensure we are able to best help our customers.
Despite the delay in receiving the order, we are pleased that this has now been delivered.
I apologise for any frustration or inconvenience caused.
Kind regards,
Chloe
Highly recommend shopping with Expert Verdict
Website user friendly. Quality of items purchased were exceptional. Reasonable prices. Delivered one day before estimated delivery time which was good. Good tracking system and kept informed of order progression. Items left in 'Safe Place' as instructed. Would highly recommend shopping with this company.
22. februar 2023
rubbish product
the first time on and both ankle supports split after a few hours then the knee support split and fell off a few hours later they are not fit for purpose wasted my money
21. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry that your order was faulty.
As this is a recent order, I have emailed to see how we resolve this for you.
Your feedback is appreciated and we will have this passed to our relevant team.
I apologise for any disappointment caused.
Kind regards,
Chloe
A quality tool,speedy delivery
A quality tool which arrived very quickly, one which I suspect will become one of my favourites!
20. februar 2023
First Class Service
20. februar 2023
After trying to use the supports
After trying to use the supports, in two days, one of them split. Again after using them again the other one split. It would appear that the supports were not large enough for my use, and unfortunately they have been discarded. Thanks anyhow.
13. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry that you have had this problem.
This will be passed to our relevant department to be looked into further.
Unfortunately as they have been disposed of we would not be able to offer anything, should anything be faulty in the future if you please let us know right away and we will be happy to help.
I apologise for any disappointment caused.
Kind regards,
Chloe
never received part of my order
20. januar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry that we were not able to complete your order.
Having checked, I can see that you have been in contact with our Customer Services team where we advised that unfortunately due to stock issues this had to be cancelled and refunded.
I apologise for any disappointment caused.
Kind regards,
Chloe
Expert Verdict, Perfect Process.
Easy ordering process, clear payment procedure, delivered as promised, hassle free.
18. februar 2023
Slow delivery
Took to long to be delivered and then had to return due to a missing part. Purchased elsewhere instead.
10. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry that after waiting for this delivery, it arrived with missing parts.
This was due to a delay in receiving the stock from our supplier, and unfortunately they are not able to send parts out separately.
We will have this passed to our relevant team to be looked into.
I apologise for any disappointment or inconvenience caused.
Kind regards,
Chloe
The order was delivered on time and the…
The order was delivered on time and the courier was very polite.
17. februar 2023
Nothing went wrong with the courier…
Nothing went wrong with the courier delivery : they told me they had my parcel and delivered it the next day.
BUT : Expert Verdict? First - they LIED to me by telling me my order had been dispatched - but they didn’t even have the product in their building……….!!! I know that because they told me in another email that they were waiting for more of that product to come in. THEN they told me on February 9th that my order had been dispatched : so - WHY did it take Expert Verdict SO LONG to get my order to the courier………..??? Exceptionally POOR service…………
15. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am very sorry that you received a dispatch email before the order was sent.
This issue was investigated, and it was found to be a system error that had caused the dispatch notification to be sent prematurely, this has now been corrected so should not happen again.
Having checked, I can see that we advised the delay was caused by an issue with the stock unfortunately, the order was dispatched as soon as we did receive the stock.
We sincerely apologise that you were affected by the system error, and for any frustration or disappointment caused.
Kind regards,
Chloe
sooner
waited alongtime for parcel
I sent a email
then was phoned and told it was out of stock
why dont you let know sooner
aited a longtime
15. februar 2023
My replacement came but l had to chase it up many times. Disappointing and was so difficult to get an answer on the phone. My order was for Christmas but arrived broken!
Inefficient l won’t use them again.
6. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry that your order arrived damaged.
Having checked, I can see that this was delivered within the expected time frame. When we were advised this was damaged we helped arrange the return, which was processed within the estimated 2 weeks we advise and the replacement was dispatched and delivered as quickly as we could.
I apologise that you feel this was not efficient, we do our best to keep our customers as informed as possible and have orders delivered as efficiently as we can, so your feedback will be passed to our relevant team.
Kind regards,
Chloe
My parcel was left n the porch as…
My parcel was left n the porch as previously arranged. I did not meet the courier.
1. februar 2023
Delivered on time
10. februar 2023
Order only partially delivered although claimed order complete.Only one tub of the ordered two…
Only one tub of the ordered two Flexicoat delivered. Order and packing paperwork, tracking and Expert Verdict site says order of 2 tubs complete. Courier photo clearly shows one package only enough for one tub delivered.
Tried calling help line all afternoon but recorded message said all agents busy and then cut me off. Friday WFH? E-mailed customer service and received reply within 24hr saying missing product would be within 10 days.
Missing product delivered within stated timescale.
Response from Expert Verdict that enquiry line only open 5 days a week 9am-1pm seems odd when they are available by phone for orders 8am to 10 pm every day - customer service even when the error is theirs evidently a low priority. It is also worth noting that the automated response when calling the enquiry line does not say when the line is open but instead gives the usual fob off that all their agents are busy and then cuts you off.
Yet to try the product as warmer weather needed because of curing issues.
10. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry that you did not receive your complete order.
After investigating we confirmed both items were meant to be in the same parcel, so there had been a picking error in the warehouse and unfortunately only one was included.
We have raised this to be sent out to you as soon as possible.
In regards to our Enquiry Line, this is open Monday - Friday 9am - 1pm, we are sorry if you were not able to get through to us.
Your feedback and comments will be passed to our relevant team.
I apologise for any frustration or disappointment caused.
Kind regards,
Chloe
products are okay but not the delivery.
products are okay. the delivery was a bad experience. drivers left 3 out of 4 parcels on the doorstep and just left. don't like Evri service. apart from one driver named Jamie he delivered the 4th product correctly.
6. februar 2023
Besvarelse fra Expert Verdict
Thank you for your review.
I am sorry for the troubles you have had with this delivery.
We appreciate your feedback regarding this and will be sure to have this passed to Evri to be looked into.
I apologise for any inconvenience caused.
Kind regards,
Chloe
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.