Exascale Anmeldelser 

109
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Signed up for their home 2500mbit service on City Fibre. Customer service has been very quick, with same day replies on every query. My only gripe was they didn't give a discount for using your own ro... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Their customer onboarding process is absolute garbage. Extremely poor communication, an email chain was setup for "updates" which I had to keep emailing myself and asking. I've been connected 6 days a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The have provided consistency through out 150mb changed to 900mb speeds are always around 800 to 900 again this is over 3 years of being with them. I cant fault their customer service and consistency.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Our BT broadband was sluggish meaning we were always waiting for the computer to keep up. Our VOIP telephone kept dropping out and we couldn't stream anything and use the phone. Exascale instal... Se mere

Virksomhedsoplysninger

  1. Internetudbyder

Skrevet af virksomheden

Exascale is a national UK internet service provider based in Telford, with a growing gigabit full fibre and data centre presence


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

109 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(109)

20 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

great service

great service, attention to detail, very helpful.

15. juni 2021
Exascale-logo

Besvarelse fra Exascale

Great to hear you’re happy with your service from Exascale. Thank you for the feedback Ian!

Bedømt til 5 ud af 5 stjerner

I am SO impressed with your company and…

I am SO impressed with your company and all the dealings we have had with you. Max has been round to look at the problem that I reported less than an hour ago and has fixed it. Not sure how but we have the internet again. He was so polite and helpful- a real credit to you. He promoted an excellent image for your company
If you ever need someone to tell people how good you are, just call me!!

30. april 2021
Uopfordret anmeldelse
Exascale-logo

Besvarelse fra Exascale

Thank you for the glowing review Julie :)

Bedømt til 5 ud af 5 stjerner

BT & Virgin Watch Out!!

A 6 Star Rating!
From our first enquiry, to the 'exceptionally' efficient and flexible installation, the communication and broadband/wireless mesh performance we couldn't have asked for more. If you have experienced the usual BT/Sky/Talk Talk speed excuses and drop outs, Virgin Media long winded customer service and very poor upload speeds then you really need to experience Exascale....blistering speeds - upload and download, 100% uptime and no fuss service! Thank you!!

7. januar 2021
Uopfordret anmeldelse
Exascale-logo

Besvarelse fra Exascale

Thank you for the great feedback Dave! Pleasure to have you onboard as an Exascale Full Fibre customer.

Bedømt til 3 ud af 5 stjerner

Disappointing speeds

Better than previous provider but still not achieving speeds advertised "Average speeds of 150Mb", more like 50Mb.

17. december 2020
Exascale-logo

Besvarelse fra Exascale

Hi Phil, We're sorry to hear you're not getting the most out of your connection. Could you please email support@exascale.co.uk with your full home address and that you're not seeing the full 150Mb speeds and we will arrange an engineer to visit your home.

Bedømt til 5 ud af 5 stjerner

Gladly recommend

A pleasure to deal with and always address any issues (although there have hardly been any issues and any issues are relatively minor). An excellent and reliable service.

13. december 2020
Exascale-logo

Besvarelse fra Exascale

Thank you for your feedback Sanjeev!

Bedømt til 5 ud af 5 stjerner

Super fast service

Super fast service, approachable staff and quality install.

10. december 2020
Exascale-logo

Besvarelse fra Exascale

It's great to hear you're enjoying our service. We will advise the field engineering team of your comments. Thank you for the feedback!

Bedømt til 5 ud af 5 stjerner

Speed is unreal really happy with the…

Speed is unreal really happy with the service. Feels good to finally get rid of virgin media who provide good download speed but the worst customer service experience. They refused to give me the same bill as a new customer and I was paying about 40% more then new customers as a 7+ year customer with no default payments. I have showed my friends the speeds and they can't wait till this service can be provided to them.

20. november 2020
Uopfordret anmeldelse
Exascale-logo

Besvarelse fra Exascale

Thank you for the great feedback Dean, and welcome to Exascale!

Bedømt til 5 ud af 5 stjerner

Great reliable service

Great reliable service. Our fibre broadband is really fast and stable

6. november 2020
Exascale-logo

Besvarelse fra Exascale

Thank you for the great feedback Graham.

Bedømt til 5 ud af 5 stjerner

Excellent networking choices from Exascale!

Exascale have provided me with an excellent, personalised service for many years, in which time I have noticed their offering expand. I would highly recommend them for any IT requirements. My only issue is that they don't supply their awesome looking fibre broadband packages to my area :(

2. november 2020
Exascale-logo

Besvarelse fra Exascale

Thank you for your feedback Ben, hopefully our Full Fibre broadband will be coming to your area very soon!

Bedømt til 5 ud af 5 stjerner

Excellent Speeds and Service

I've now had Exascale internet for some time, during this time I have had very few minor issues however when raised these were resolved the very same day. The speeds are good and the service is also above average compared to the bigger suppliers out there.

I work from home at the moment like a lot of people and I can complete work, have movies streaming for my son and the radio among other things without any disruption, I would reccomend Exascale to anyone.

Thanks guys.

19. oktober 2020
Bedømt til 5 ud af 5 stjerner

As always Exascale offer best value…

As always Exascale offer best value prices and service is first class. I have been a customer for over 8 years and Tom and his team have always been there to assist. Never had an issue easy to use interface.
The 1911 café Essington

11. oktober 2020
Exascale-logo

Besvarelse fra Exascale

Thank you for your continued business John :)

Bedømt til 5 ud af 5 stjerner

Excellent broadband supplier

Excellent customer service, along with great prices and a reliable service.

11. oktober 2020
Exascale-logo

Besvarelse fra Exascale

We're very pleased your happy with our service! Thank you for the feedback Kris!

Bedømt til 5 ud af 5 stjerner

Great service

Great service
Quick at replying, explained everything once set up.
Neat & tidy work.
Andrew

8. oktober 2020
Uopfordret anmeldelse
Exascale-logo

Besvarelse fra Exascale

Thank you for the great feedback Andrew, I've advised the enginners of your feedback.

Bedømt til 5 ud af 5 stjerner

Reliable Superfast Internet Connection

We live on a new housing estate (7 years old now) that didn't have fibre fitted by the telecoms company...
Exascale first provided us with high quality wireless broadband with good speeds, easily beating what we had before.
Exascale then upgraded us and our neighbours to fibre which has been excellent- far surpassing our expectations.
When Covid hit I have been reliant on my internet connection to work from home and Exascale haven't missed a beat! Colleagues with connections from the more commonly known providers have experienced regular downtime and outages, fortunately for me I have not.
If you want reliable, superfast broadband then look know further!!

7. oktober 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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