Evolve Home Energy Solutions Anmeldelser 

Callum came to do a survey for cavity wall insulation. Very professional and thorough. Highly impressed.

Callum & Bailey are fantastic
Guided me the process & look after my needs
5 star

Callum came to my property today to carry out a loft inspection. He was very knowledgeable and explained what was required very eloquently. Very trustworthy and would highly recommend.

Thank you.

Bailey was great, very professional and informative and kept me up to date on what was happening during the assessment

Cullum from Evolve Home Energy Solutions carried out a loft assessment at my home and I am very pleased with the service.
He arrived on time and was polite and professional from start. He explained clearly what he was checking and why. He went into the loft and did a proper inspection, not rushed, and made sure everything was looked at carefully.
He answered all my questions in simple way so I understand. I felt he was honest and gave real advice, no pressure for extra work. He also respected my home and left everything clean after.
Very good experience with Cullum and Evolve Home Energy Solutions. I would recommend them if you need loft assessment or energy advice.

Rhys came to my house today 24/02/26 he was very professional and treated my property with respect and care.. great service 👍

Had an assessment done by Bailey, he was really helpful and polite in explaining what he was doing and what was to be done. No complaints :)

Callum visited us today to carry out a wall insulation survey. What a polite and helpful chap! Not only did he respect my wishes of carrying out exterior work prior to inside, due to my sleeping baby.. but he then managed to sneak around inside so quietly that my baby was still asleep by the time Callum left. Any sleep deprived and exhausted parent will know that this hour or two of nap time is often GOLDEN!
Callum was very informative and I was confident that the job would be completed to a high standard.
Thank you to Evolve and the wonderful Callum! 🌟

Rhys visited my property today for an assessment for cavity wall insulation.
He was such a nice polite chap who explained everything to me,he was a very neat worker and even cleaned up afterwards.thank you Rhys.

Callum exellent nice polite.
Thanks

Calum was very talkative and explained what he was doing and why.

Callum came to do the epc survey really helpful fast and efficient

Shane and Mike came out and did a brilliant job, really nice guys, professional and worked fast. Can't fault them

Such a great experience with this company! They all worked seamlessly as a team to efficiently and professionally install the necessary requirements to make my home more energy efficient.
The quality of workmanship was excellent and it’s made a huge difference to my home in the most beneficial way. Special thanks to Tom for orchestrating the work so brilliantly, and for his friendly and most helpful approach, and the office staff for arranging the work - who were all very helpful and friendly. And to Neil for his quality assessment, he was very helpful indeed, and nothing is too much trouble.
Also special thanks to the highly skilled Connor and Jordan for their tireless commitment to ensuring their work was of the highest standard, they were also very respectful of my home and very friendly. The solar team were also very polite and respectful and did a fantastic job. And thanks also to the excellent work of the electricians Tom and Theo.
All round excellence and much appreciated, I would have no hesitation in recommending this company. Many thanks to you all.

Joe and josh were very polite and clean, were here for a good few hours and made it comfortable for me to have strangers in the house

Rhys visited my property today to carry out a survey for upcoming works. From the get go he explained everything that he was going to do. Rhys was really clear with details and instructions for upcoming works also providing tips for me to prepare. He was friendly and professional plus clean, tidying behind himself. Thanks!

I've had a great experience with Evolve. Rhys did the initial survey, with Shane and Mike completing the CWI today. They were all professional and friendly, making me feel at ease. Would recommend!

We had our PV panels installed in January 2025 which Evolve had subcontracted. Although we were happy with the installation the big problem is we have still not received our MCS certificate and therefore all surplus energy generated last year was unpaid. An inspection was conducted by Helpinu solar in January 2025. After finally getting a response from evolve in August 2025 the manager told us he was sorting this personally and the company would reimburse us for any surplus energy generated that was unpaid and evolve would also need to inspect the work before a certificate could be provided. This inspection was completed in September 2025. We chased again and had a call from Evolve at the start of January to say they were sorting it but it’s now February and there is still no response. It is unacceptable that we have been left with no MCS.

We were very impressed with George. He called ahead and arrived when we expected him. Once here he explained what he had to do any why. George was a polite and courteous young man. He appeared to make efficient use of his time here and left roughly when we expected. Importantly, he was friendly towards the cat which we are babysitting and respected our request to make sure she didn't escape.

Evolve were contracted to extract our cavity wall insulation following failings when installed initially, CIGA instructed them to undertake the extraction.
They accessed our flat roof to extract externally. 2 weeks later, during bad weather (beginning December), we had visible marks of a leak above the roof/join. We contacted Evolve to send out a professional as the leak was unsure to be from the disturbance of the drilling or disturbance to our roof. They sent out the workman who did the job? This needs to be a specialist surveyor to assess route cause.
We have sent updated emails with photographic evidence of progressive damage, sent an email of complaint but no response since 19th December when they did a temporary fix to the roof. Rain weather causes more leaks and more internal damage.
We have requested their formal complaints procedure to no response.

Terrible company to deal with, communication is very poor or non existent.

We are happy to amend this review as we progress with our ongoing issue.

**Update 06/02/2026**

Evolve have now responded to my chaser emails following a prolonged period of no contact between 29 December and 2 February. We have not yet replied, as we are currently on holiday, which was clearly stated in our last email.

In their response, Evolve state that information has been passed to CIGA and ask that I amend my Trustpilot review accordingly. This information could have been shared earlier by simply replying to my emails or contacting me by phone to provide reassurance.

The timing and content to amend my review strongly suggests this response was prompted by my review.
As the matter remains unresolved and the damage we have suffered is ongoing, I will update my review when we are satisfied to do so.