Terrible reception staff ! Very rude and unhelpful! It’s a shame as the facility are great and the other staff are very friendly just one staff member (old woman blonde with glasses ) bringing the pl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Terrible reception staff ! Very rude and unhelpful! It’s a shame as the facility are great and the other staff are very friendly just one staff member (old woman blonde with glasses ) bringing the pl... Se mere
Virksomheden har svaret
Only went in to sign back up to the gym but all the staff were very friendly and couldn't help enough.
Virksomheden har svaret
Very good clean tidy not super busy easy to get on equiptment staff really friendly great atmosphere
Virksomheden har svaret
Awful company, don't cancel memberships despite asking twice over the phone and speaking to a manager. A month after they still hadn't cancelled the adult swimming lesson I had requested and had to... Se mere
Virksomheden har svaret
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Ormesby Road, TS3 7RP, Middlesbrough, East Staffordshire, Storbritannien
Har besvaret 35 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Only went in to sign back up to the gym but all the staff were very friendly and couldn't help enough.

Besvarelse fra Everyone Active - Neptune Centre
Very good clean tidy not super busy easy to get on equiptment staff really friendly great atmosphere

Besvarelse fra Everyone Active - Neptune Centre
I cannot recommend the Neptune Centre highly enough! Amazing facilities, brilliant classes (I attend Dance Fitness and Circuits with Amy which are brilliant, fun and vibey classes, Pilates with Maria twice per week to help build core strength and restore balance, The Rig with Paul and Nicky, which are great little blasts and really help get a quick, thorough and intense workout and Boxercise with Nicky, which is amazing for fitness and confidence) and I must pay credit where due to all of the absolutely fantastic staff - in particular I’d like to highlight and thank Nicky, who is one of the most knowledgeable, passionate and incredible people I’ve met along my fitness journey - not only does she provide excellent diet and nutrition information and personal training, but she also gives amazing Hot Bamboo massages to help recovery and injury prevention too! I’m so glad I found not only the Neptune Centre, but the amazing community and support network within the centre too! ALL of the instructors are amazing and really help make you feel included. A huge shout out to the lifeguard team too as they’re incredibly diligent and super helpful! Exercise and activity really is for everybody, and at the Neptune, I’m sure you’ll be supported to move your body in whatever way you can, and to feel the benefits of getting fitter and being more active!
My only regret is not finding this centre sooner!

Besvarelse fra Everyone Active - Neptune Centre
The staff & the facilities are excellent friendly helpful staff members & an extremely safe environment for health and fitness membership is a very wise choice

Besvarelse fra Everyone Active - Neptune Centre
The equipment in the gym is great , the staff are very friendly and helpful, the building and equipment are always clean definitely recommend anyone wanting to join a gym use this one

Besvarelse fra Everyone Active - Neptune Centre
Great centre. Gym facilities excellent. Can get a good swim if you book the right time. Staff are fantastic.

Besvarelse fra Everyone Active - Neptune Centre
Terrible reception staff ! Very rude and unhelpful! It’s a shame as the facility are great and the other staff are very friendly just one staff member (old woman blonde with glasses ) bringing the place down why work in a reception if you don’t like helping customers! Neptune centre Middlesbrough.

Besvarelse fra Everyone Active - Neptune Centre
Just got back swimming Neptune centre after hip replacement reception all the pool staff first class helpful and friendly cannot ask for anything more thank everyone eric wood

Besvarelse fra Everyone Active - Neptune Centre
Very pleasant , knowledgeable staff and clean facilities

Besvarelse fra Everyone Active - Neptune Centre
It was my first time at Aquafit and was a little nervous meeting new people. Upon arriving everyone was so welcoming and the instructor included everyone in the class. Will definitely 💯 recommend and have already booked for next Friday.

Besvarelse fra Everyone Active - Neptune Centre
Awful company, don't cancel memberships despite asking twice over the phone and speaking to a manager. A month after they still hadn't cancelled the adult swimming lesson I had requested and had to go the the center where I had to pay £45 as they had to cancel gym membership and register again in order to cancel the swimming lessons.
Found out last week they've also cancelled my son's swimming lessons after attending his usual weekly session and the teacher could not find him on the system. Got a call manager who informed me it was cancelled at my request which I never did. Went to the centre to sign him back up thinking I'd set the direct debit again and pay this month's fee as my son had attended a session last week but was informed I need to pay £70 as I have to register a new membership for him despite attending swimming lessons the last year.
Very frustrating, will be cancelling my current membership and going elsewhere.

Besvarelse fra Everyone Active - Neptune Centre
It was my first time back at gym for months and I totally enjoyed it and was first time in the sauna too that was amazing really relaxing would totally recommend to anyone

Besvarelse fra Everyone Active - Neptune Centre
The venue I use is the Neptune Centre in Middlesbrough. Generally tidy and has Covid measures in place including cleaning facilities for each workstation used.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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