I get the course displays a disclaimer about pairing up two balls but the process should be far more transparent than it is. Booked a tee on Tuesday for this morning only to arrive and be told we... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It would be great if they picked up the grass cuttings after cutting the grass and not leave them on the fairway.
Virksomheden har svaret
Played at Downshire Golf course. Couse in reasonable nick although greens very worn and quick. Very good value though.
I have been very happy at Downshire Golf club
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Kontaktoplysninger
Easthampstead Park, RG40 3DH, Bracknell, Wokingham, Storbritannien
- 01344 302030
3,2
Middel
4 anmeldelser
Har besvaret 35 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor booking process
I get the course displays a disclaimer about pairing up two balls but the process should be far more transparent than it is.
Booked a tee on Tuesday for this morning only to arrive and be told we were paired with two others. These two were members who also felt a little put out at the news.
Turns out they booked their tee 10 days ago so there was an opportunity for me to know that the tee time I booked on Tuesday was actually a shared tee which then allows me to make an informed choice, which would probably have been not to book!
Each of us got handy email reminders of our tee time yesterday but again no mention of the pairing up.
Use the technology you have to fix this, other courses do and it avoids so much frustration. People will just stop booking.
8. september 2023
Uopfordret anmeldelse
Besvarelse fra Everyone Active - Downshire Golf Complex
Thank you so much for bringing the breakdown in our communication regarding pairing up to our attention. We truly apologise for any inconvenience it might have caused you and the impact it had on your overall experience on the course. Rest assured, we have taken your feedback very seriously and have shared it with the appropriate individuals who will investigate the issue. We are committed to finding a solution that ensures better communication for future tee time scheduling.
Grass cuttings on the fairway
It would be great if they picked up the grass cuttings after cutting the grass and not leave them on the fairway.
26. september 2022
Uopfordret anmeldelse
Besvarelse fra Everyone Active - Downshire Golf Complex
Thank you for bringing this to our attention. This has been passed onto appropriate parties for you.
- Thank you for taking the time to review Downshire Golf Complex.
Unfortunately when you played we experienced what we know as a flush growth. If this happens it’s usually in spring after the grass has stored up energy over the winter months and suddenly the perfect conditions come and we get an explosion of growth which is hard to keep up with.
It happened in September this year due to the long periods of drought we encountered this summer.
Like many pay and play golf courses we don’t have an unlimited budget and therefore we purposely leave grass clippings on fairways to help fertilise them. This practice is common.
However, this occasionally can be unsightly when we cut for the first time in a season or as explained above when we experience a flush growth.
Hopefully you’ll see a big difference on your next visit to us.
I have been very happy at Downshire…
I have been very happy at Downshire Golf club
13. august 2022
Uopfordret anmeldelse
Besvarelse fra Everyone Active - Downshire Golf Complex
It is lovely to hear you are happy. Thank you for taking the time to feedback.
Played at Downshire Golf course
Played at Downshire Golf course. Couse in reasonable nick although greens very worn and quick. Very good value though.
26. april 2022
Uopfordret anmeldelse
Dette er Trustpilot
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