Evans Halshaw - Vauxhall Leeds Anmeldelser 

629
TrustScore 4.5 ud af 5

4,3

Unit 3, Gelderd Road, LS12 6EG Leeds, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Skrevet af virksomheden

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Kontaktoplysninger

  • Unit 3, Gelderd Road, LS12 6EG, Leeds, Storbritannien

  • 0113 224 4999

4,3

Fremragende

TrustScore 4.5 ud af 5

629 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(629)

5.349 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 4 ud af 5 stjerner

Took my car in to get some new tyres &…

Took my car in to get some new tyres & tracking done, rang before to remind me of my appointment, drop off smooth phone call to let me know it was ready for pick up, lovely friendly staff! On top of that my car was spotlessly clean!

11. august 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Linda,

We're happy to hear that your visit was smooth and efficient!

It's great to know our team provided friendly service and kept you informed.

We appreciate your feedback and are glad you were pleased with the cleanliness of your car.

Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Had my viva MOT done yesterday and they…

Had my viva MOT done yesterday and they even cleaned it. Very happy with the service and all the staff are very friendly and helpful.

11. august 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Jamie,

We're happy to hear that you were pleased with your MOT and complimentary cleaning.

We appreciate your positive feedback regarding our friendly and helpful staff.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

5 Stars for Hamza

We had a great sales experience with Hamza. He was a friendly chap who didn’t put pressure on to upsell us but did go through all options clearly and carefully so we could make a really informed choice. I felt Hamza was clear throughout all stages of the process, accessible over phone and email, and had the car ready to collect on time and in the condition promised. We have only owned the car for a few days but all seems good at present.

6. august 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Kirstie,

We're happy to hear that you had a great sales experience with Hamza.

It's wonderful to know that you felt well-informed and that everything was ready as promised.

Thank you for your positive feedback; we appreciate it.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

From walking straight in to collecting…

From walking straight in to collecting my new car I have had nothing but 100% service! Treated with care and could not fault the service. Thank you Hamza!

7. august 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Suem

We're delighted to hear you received 100% service from the moment you walked in until you collected your new car.

We appreciate your feedback and that you were treated with care.

Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Had my car in for repair ,even though…

Had my car in for repair ,even though it was a problem obtaining the parts the service lady called Julie was brilliant in sorting out a replacement car for me.

4. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Mr Kay,

We're happy to hear that the replacement car helped while waiting for the parts.

We appreciate your positive feedback regarding the service you received.
Evans Halshaw Customer Services

Bedømt til 1 ud af 5 stjerner

Go somewhere else

No one there to direct you when you come into the building, sales team awkwardly staring until one of them decides to ask why you're there.

When going on a booked test drive, the staff member flirted with me, when stopped at a traffic light made me give him my Snapchat details. Was asking the way back to the shop, he ignored me and continued. Couldn't answer any questions regarding the car.

The salesman I've been dealing with has lied to me regarding ordering number plates and the delivery date.

I called 8 times to try and follow up on this and apparently not a single message got back to himself.

Not happy with the car as does not have the spec identified in the online listing and I have had no contact with the dealership since buying the car

22. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Jodie,

We appreciate you bringing this to our attention.

We're sorry your experience was not satisfactory, especially regarding the test drive and communication about your car's specifications and delivery.

Please contact us at service.followup@evanshalshaw.com so we can address these concerns.

Evans Halshaw Customer Services

Bedømt til 1 ud af 5 stjerner

Waste of time

Service department very unreliable and untrustworthy will never buy car again from Evan halshaw warranty isn't worth the paper it's written on.

25. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Our recent experience when purchasing…

Our recent experience when purchasing our second hand Vauxhall Astra was a very positive one. Hamza, the sales rep was very knowledgeable and transparent and I was able to purchase with full confidence in both the history and quality of the vehicle and also the competitiveness of the price. I can highly recommend Evans Halshaw Leeds and the customer service provided by Hamza.

17. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Craig,

Thank you so much for taking the time to review your experience with us.

Hamza will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Used car purchase

Just wanted to say many thanks to Hamza who guided and helped me through purchasing my used car this week. I had lots of questions and nothing was too much trouble for him. Everything was explained clearly to me. I took the car home on a test drive to ensure it fitted in my garage easily, not a problem to do.
I picked up my car yesterday and am very pleased with my purchase.

15. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Gill,

We're happy to hear that your used car buying experience was so positive! We appreciate you mentioning how helpful our team was with all your questions and needs. Thank you for the great review!

All the best,
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Great service overall

Had my car MOT done a few days ago. Arranging the appointment was easy, arranging a courtesy car was a breeze, even down to asking my preference in the courtesy car. On the day I dropped my car off and collected the courtesy car all in 20 minutes and my own car was ready for the time I had asked and had been cleaned! The customer service staff were so friendly, helpful and very professional. Great service overall :)

7. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Michelle,

We're happy to hear that arranging your MOT and courtesy car was easy and met your preferences.

It's great to know our customer service team was friendly and helpful, and that your car was ready on time and cleaned.

We appreciate your feedback!
Evans Halshaw Customer Services

Bedømt til 2 ud af 5 stjerner

Issues after sale

The whole process of getting the car and dealing with the garage itself was fine it was a couple days later which was the issue. Within 2 days I noticed the car struggling to get into gear and the revs hitting 4k+ when accelerating to overtake/pull out at junctions, the brakes have started to squeel and multiple lights have appeared on the dash. They have got the car in for a full appraisal however this has now cost me time off work and a £30 Uber trip home whilst I leave my car in the closest garage for the day.

27. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Jeran,

We appreciate your feedback and are sorry you're experiencing these issues so soon after your purchase.

We know it's inconvenient to have your car back in the garage, and we'll do our best to resolve this quickly. Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Today

Today, I drove away in my brand new 208, and after three days of searching for the right car, I can confidently say that Evenshaws Leeds had the best deals. I found a car I absolutely love! A special thank you to Mike and the management team, they were amazing in helping me find the perfect car and deal. I drove away feeling genuinely happy, and I’ll definitely be going back when it’s time for a new one! I would highly recommend a visit to anyone looking for a new car 🙂

4. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Ronan,

We're happy you found your perfect 208 with us!

It's great to hear that Mike provided amazing assistance and the best deals during your car search.

Thank you for recommending us; we appreciate your feedback and look forward to seeing you again.

Evans Halshaw Customer Services

Bedømt til 1 ud af 5 stjerner

It should be zero

It should be zero, EH don't deserve a star. This company looks like a fraudulent one, AVOID at all cost. Made a reserve deposit online and couldn't go ahead with viewing the car as I got a better deal/car. Its now been 4 weeks to get my money refunded. Calls, emails and no positive outcome. Their customer service is absolutely horrendous. Different people lying through their nose, all for £99. Just avoid this shambolic dealer for your sanity.

4. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello Abel,

We're sorry to hear about the difficulties you've experienced with your refund.

We aim to provide a positive experience and are disappointed this wasn't the case.

Please email service.followup@evanshalshaw.com so we can investigate.
Evans Halshaw Customer Services

Bedømt til 1 ud af 5 stjerner

I bought a used car here

I bought a used car here, and it was a bad experience. The car took much longer to arrive than promised. It was very hard to get anyone to answer the phone, and when they did, some staff were rude and impatient.

The finance person even got my name wrong, which delayed everything even more. They sold me a 2-year “premium guarantee” with 2 years of breakdown cover, but it was useless. I had a breakdown on a Saturday and called the number they gave (08000720262), but it was closed — they only work Monday to Friday. I even called the Leeds office, but they just tried the same number and told me they didn’t know what to do. I ended up getting RAC instead.

Also, if something goes wrong with the car, you have to pay over £100 just to check the problem — and it’s not clear if the guarantee will cover it. I don’t trust them anymore.

Avoid this place. Not worth the trouble.

18. februar 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Mingwen,

Thank you for your review.

We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Happy customer!

Bought my car from here two years ago, had no issues, had my service and mot done with them recently and I can’t fault the service from the team! Quick and effective turn around and great communication. We have had Sarah W look after us for the last two years, she’s very friendly and helpful!

26. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hello,

We appreciate you taking the time to leave us this great review!

We're happy to hear that you've had no issues and that you are pleased with Sarah's service and communication.

We hope to see you again!
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Really helpful members of staff.

Really helpful members of staff.
Excellent at keeping me informed.

27. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Anthony,

We appreciate your positive feedback regarding our helpful staff and their excellent communication.

Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Great service

From dropping the mobility car off for the service it was an easy process, 2 hours and it was all done, washed and vacuumed, free coffee machines and plenty of seating available which was great as we had to wait on site
Staff were very friendly, would recommend anyone take their vehicles there 😊

18. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi,

We appreciate you sharing your positive experience.

It's great to hear the service was easy and completed quickly, with friendly staff and comfortable amenities.

We value your recommendation!
Evans Halshaw Customer Services

Bedømt til 1 ud af 5 stjerner

Only 1 as 0 stars is not an option

Only 1 as 0 stars is not an option. Absolutely discusting shady customer service/ business practices. State we will have the car out for you when you get fown in 90 minutes. Then get there sold it in the meantime.... then more lies.. I will never consider using EH again unless I find a trustworthy branch.

14. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Richard,

We appreciate you taking the time to share your experience.

We're very sorry to hear about the issues you faced with the vehicle and our service.

We'll address your feedback to improve our business practices.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

I bought a new car this week,The sales…

I bought a new car this week,The sales team looked after everything for me it made the process easier for me.A great team at Evans Halshaw Leeds .
Thanks again Mark Laycock

11. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Mark,

We're happy to hear that Mark made buying your new car easier for you.

We appreciate your positive feedback and thank you for recognising our team's efforts.

Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Car booked in for service and MOT

Car booked in for service and MOT, received email and courtesy call day before to make sure no problems , on day reception staff were friendly and efficient, received phone call when it was done, and even received on my phone a video by the mechanic of the inspection under the car.

10. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Vauxhall Leeds-logo

Besvarelse fra Evans Halshaw - Vauxhall Leeds

Hi Ken,

We appreciate you taking the time to share your positive experience.

We're happy to hear that our team was friendly and efficient and that you found the video inspection helpful.

Evans Halshaw Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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