Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield . I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuar... Se mere
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Se, hvad kunderne siger
Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50. As a customer who bought our car from this dealership, plus we have a service plan wi... Se mere
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We collected our new Dacia Sandero Stepway Extreme, from Evans Halshaw Sheffield, just in time for the wife’s birthday, on the 27th. March. The whole transaction was a pleasure from start to finis... Se mere
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We have used this dealership for over 9 years now and have had several cars. We have never encountered any issues with their customer service. Recently had an issue with my car that required a new p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Kontaktoplysninger
Renault, 610 Penistone Road, S6 2FZ, Sheffield, Storbritannien
- 0114 251 5100
4,7
Fremragende
298 anmeldelser
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Excellent customer service
Excellent customer service. Called in with a problem with a rear lens, examined immediately and assessed for warranty work.
A convenient appointment made and the work carried out.
My car washed and a health check carried out as well.
30. november 2022
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Renault Sheffield
Hello Julie,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Kept informed
Kept informed. Could query my health check ie what needed to be done. And it wasnt an issue.
28. november 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Jane,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
A service
The booking in process was easy. And i was pleasantly surprised how quickly the actual work was carried out. Olivia explained fully what had been done during the service. I had also requested that a certain issue was looked into. She explained that despite every attempt to put this right, it was a manufacturer problem and nothing further could be done.
15. november 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Malcolm,
Thank you very much for leaving a 5* review.
Have a great day!
Evans Halshaw Customer Services
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Aly,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Always professional and courteous staff
22. oktober 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Mr Turton,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Went to pick up my renault arkana today…
Went to pick up my renault arkana today .. the customer service was brilliant can't fault them at all kept me updated on my order and even explained everything on my car ... and bonus the car is brillant and the looks I've had with the colour flamed red are in amazement ... Will defo be using these for my service
12. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the Renault dealership in Sheffield.
Have a lovely day!
Evans Halshaw Customer Services
Service team recommendation
The work carried out on my car is to a high standard. The service team at Evans Halshaw Renault Sheffield showed attention to detail and excellent communication. Once again going the extra mile to ensure customer satisfaction.
30. september 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Elizabeth,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Damaged tyre and unprofessional service.
Sheffield Renault.I purchased a used Renault Captur with only 10k on the clock from Dan who was helpful. During the purchase I noticed an MOT advisory saying the front offside tyre was damaged. Although I asked for this to be replaced for safety reasons the sales manager refused. Also when I picked the car up the tyre pressure warning light came on 5 minutes after picking the car up. All the tyre pressures were low. Very unprofessional and dangerous to allow this to happen. I will not be using this company again.
1. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Scam
Try to charge you an extra £100 to strip & clean rear brakes due to "squeeking" that was never there before.
30. september 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Dominic,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Efficient, high quality service
I had taken my car due to a braking fault and also needed an MOT doing asap. Really professional advisor who went the extra mile to be helpful and accommodate my needs.
15. september 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Julia,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Great service all round
Easy to arrange the service - good communication via email, text and phone calls.
Staff very pleasant and helpful.
22. september 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Adi,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Evans Halshaw Customer Services
Great service from start to finish
Great service from start to finish. Olivia and Leanne on service reception are a credit to the company both very knowledgeable.
Good service mechanically kept you up to date throughout.
16. september 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi John,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Good service MOT Test and tyre safety…
Good service MOT Test and tyre safety check completed.
15. september 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Michael,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
New car
Ordered new car ten days later arrived, great part ex on old car, a great experience, no issues.
18. august 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hello Eric,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Eric,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Well done again
The usual prompt and courteous service from Olivia and the workshop staff.
17. august 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi John,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Very Happy
Everything was explained to me about the MOT findings and prices. And I didn't feel pressured to have the work done by them - the price was right for us so we had the work done and the car was ready before the allocated time.
2. august 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Bernadette,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Evans Halshaw staff are always courteous
Evans Halshaw staff are always courteous and professional. We are always thoroughly satisfied with the level of service we receive.
19. juli 2022
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Christine,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services
Besvarelse fra Evans Halshaw - Renault Sheffield
Hi Colin,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
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