If there was a zero star then l would. From the start of purchasing a car from them in April it was calamitous!! Date set to collect the car where changed via email on the morning of, no phone call, t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
If there was a zero star then l would. From the start of purchasing a car from them in April it was calamitous!! Date set to collect the car where changed via email on the morning of, no phone call, t... Se mere
Virksomheden har svaret
I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was the... Se mere
Virksomheden har svaret
Here’s a professional, balanced review: I recently had my second-year service completed at Evans Hyundai Leeds. Symbert, my Service Advisor, was very helpful, kept me informed throughout, and p... Se mere
Virksomheden har svaret
Great service from start to finish. Michael on service reception was brilliant from the offset as I arrived earlier than my allotted time of 8am. Michael arranged for my car to be taken straight away... Se mere
Virksomheden har svaret
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Skrevet af virksomheden
Every Day Low Prices
151 Gelderd Road, LS12 6BZ, Leeds, England, Storbritannien
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very efficient the chap I spoke to was very good

Besvarelse fra Evans Halshaw - Hyundai Leeds
Daniel was prompt and polite explaining everything excellent service

Besvarelse fra Evans Halshaw - Hyundai Leeds
Great service plus the car was cleaned inside and out

Besvarelse fra Evans Halshaw - Hyundai Leeds
If there was a zero star then l would. From the start of purchasing a car from them in April it was calamitous!! Date set to collect the car where changed via email on the morning of, no phone call, took another 12 days to prepare the car. After numerous attempts to speak to someone in branch to no avail l decided to contact Head Office !! 6 emails and 11 phone calls to them, going through their own complaint procedures, nothing 😡 absolutely nothing in return. Hyundai Leeds & the Lithia Group must be the worst Car Dealership & Company that l have EVER dealt with. Save your time, money & energy and use another Dealer

Besvarelse fra Evans Halshaw - Hyundai Leeds
Here’s a professional, balanced review:
I recently had my second-year service completed at Evans Hyundai Leeds. Symbert, my Service Advisor, was very helpful, kept me informed throughout, and provided the reports I requested. Subhan also assisted promptly by resolving an issue professionally.
However, I was disappointed to discover at collection that the cabin air filter had not been replaced, despite it being marked as replaced on the invoice. After I raised this, the service team investigated, acknowledged the oversight, and replaced it immediately.
I appreciate the honest response and quick resolution, but this highlights the importance of stronger quality checks. Customers trust that work listed on the invoice has been completed, and many would not think to verify it themselves. I hope this feedback helps improve quality control and maintain the high standard of service expected.

Besvarelse fra Evans Halshaw - Hyundai Leeds
Terrible.. sold me a car full of faults ..reported this less than 60 days after purchasing and now 6 motnh down the line refusing to fix the issues.. over 12k of repairs required but apparently if not on mot checklist it qualifies for evans Halshaw quality assurance..avoid this place and do not buy a car.. if a porsche macan s is up for sale LA16AEK then just be advised it needs a lot of work

Besvarelse fra Evans Halshaw - Hyundai Leeds
Excellent service five stars to Ian went above and beyond helping me secure the car would definitely recommend visiting

Besvarelse fra Evans Halshaw - Hyundai Leeds
I can be particular and persistent when making a purchase especially when I wanted it to be so right. I was contacted by Ellie Kiyak who is a Genesis Personal Assistant working with Evans Halshaw following a communication with Genesis. She was able to facilitate the sale of my new Genesis GV70 and answer all of my many queries in a manner in which I really felt like a cherished guest within the process. Even post sale she has been excellent with my other enquiries. The sale also included the transfer of the car to the Genesis Studio in Edinburgh where it was formally handed over. I am over the moon with the car and the quality of service and delivery by both Ellie Kiyak and Evans Halshaw. I would without hesitation contact Ellie Kiyak for another vehicle as the purchase and acquisition was faultless.

Besvarelse fra Evans Halshaw - Hyundai Leeds
Everyone I have had contact with has been friendly and professional.

Besvarelse fra Evans Halshaw - Hyundai Leeds
Extremely poor communication and service regarding a promised spare key
I had a very bad experience dealing with both Evans Halshaw Hyundai Hull and Hyundai Leeds. It was a complete communication failure on their end.
Here is what happened:
The Purchase: I bought a used car from Hull. They promised me a spare key before I signed the contract. After I signed, I had to chase them constantly to get it.
The Delays: Hull told me Leeds would call me to arrange it, but they never did. After chasing them again, I finally got an appointment at Leeds 3 weeks later.
The Payment Confusion: At the first Leeds appointment, they didn't know Hull was paying for the key, even though Hull had already emailed them. We finally got that sorted, but they made me wait another 1.5 months for the actual key programming appointment.
The Programming Day: On the day of the programming, Leeds demanded £100 upfront to start the process. I asked the service advisor to check his emails showing Hull was paying, but he said he couldn't see anything and refused to look further.
The Pickup: I specifically told them I needed my car back that day because I had work the next morning. They called me at 5:48 PM to say the car was ready. They close at 6:00 PM. It is impossible to get there in 12 minutes.
Overall, this is seriously bad service. I regret buying my car from them, and I am very worried about using them for future car servicing.

Besvarelse fra Evans Halshaw - Hyundai Leeds
We drive an electric Hyundai and they went out of their way to get us an electric courtesy car. It was a different model to ours and they came out and talked us through the controls.

Besvarelse fra Evans Halshaw - Hyundai Leeds

Besvarelse fra Evans Halshaw - Hyundai Leeds
As per feedback online booking £283, Service reception stating £405. I was lied to and ripped off.

Besvarelse fra Evans Halshaw - Hyundai Leeds
There is no one to answer the Services line at the Dealership. I had a service done on my car and the next day i had the check engine light appear on my car.

Besvarelse fra Evans Halshaw - Hyundai Leeds
Sales representative was extremely helpful to me and extremely pleasant throughout.

Besvarelse fra Evans Halshaw - Hyundai Leeds
Great Communication Professional and Friendly Highly Recommended

Besvarelse fra Evans Halshaw - Hyundai Leeds
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