Evans Halshaw - Ford Coatbridge Anmeldelser 

331
TrustScore 4 ud af 5

4,1

200 Main Street, ML5 3RB Coatbridge, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently bought my new Ford Capri from Lewis, and I couldn't be happier with the whole experience. From the first conversation through to collection, Lewis was friendly, knowledgeable, and never ma... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Feel conned into buying a service plan and guarantee. Will only help you if it's within 30 days of purchasing the car even if you discover a fault after that time and it's clear it's been there since... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great experience buying my new car at Evans Halshaw Coatbridge, everything set up over the phone with Lewis Stevenson, very smooth changeover with my trade in, Lewis couldn't have been more helpful. L... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Visited Evans Halshaw this week, didn't buy anything on this occasion but got great support from Jamie in the used car department. Thank you

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Skrevet af virksomheden

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Kontaktoplysninger

  • 200 Main Street, ML5 3RB, Coatbridge, Storbritannien

  • 01236 707500

4,1

God

TrustScore 4 ud af 5

331 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,1

Alle anmeldelser

(331)

5.083 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I recently bought my new Ford Capri…

I recently bought my new Ford Capri from Lewis, and I couldn't be happier with the whole experience. From the first conversation through to collection, Lewis was friendly, knowledgeable, and never made me feel under any pressure. He took the time to answer all my questions and made the process straightforward and enjoyable. I'm absolutely loving the car already, and I'm looking forward to many years of happy motoring with it. A big thank you to Lewis for his excellent customer service and for helping me find such a fantastic car. I would happily recommend him to anyone looking for a new vehicle. Thanks again, Lewis – you've made the whole experience a pleasure, and I can't wait to make lots of family memories in the Capri! ⭐⭐⭐⭐⭐

22. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi Isla,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lewis at Dealership
Have a lovely day!
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 5 ud af 5 stjerner

Aidan

Aidan. Very helpful, professional. Good experience buying my car thanks Aidan

5. juni 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi June,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Aidan at Dealership
Have a lovely day!
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 5 ud af 5 stjerner

Visited Evans Halshaw this week

Visited Evans Halshaw this week, didn't buy anything on this occasion but got great support from Jamie in the used car department. Thank you

5. maj 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Dave,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Perfect service from Andrew.

Perfect service from Andrew.

28. januar 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Matthew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Went smoothly and very easy would…

Went smoothly and very easy would definitely recommend the dealership.

2. april 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Cameron,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 5 ud af 5 stjerner

so pleased with Lewis Stevensons…

so pleased with Lewis Stevensons customer service !!
Car is spot on

31. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi Georgia,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lewis at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Lewis Stevenson best car salesman about…

Lewis Stevenson best car salesman about motors a brief

31. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Natalie,
Lewis will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Bedømt til 3 ud af 5 stjerner

Jamie excellent selling car even though…

Jamie excellent selling car even though sales manager took the car away on holiday for a week b4 handover, putting that aside car is lovely to drive, at point of collection there was no 2nd key as they could not find it or had been lost, it was agreed on handover that a new key would be ordered if it was not found and would then be forwarded by post, today Friday I get an aggressive phone call from Andrew demanding I send a sceeensot of the old cars V5 which had already been sold and customer coming to collect, it was pointed out to Andrew that the agreement has not yet been met and phone call ended, after a few calls later lets say Andrew should be sent on a customer care and anger management course!!

27. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello David,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at (select as appropriate) help@evanshalshaw.com OR stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 5 ud af 5 stjerner

MOT sy check in and out process plus…

Easy check in and out process plus friendly phonecall to advise when job completion

25. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Carole,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Lewis was great 10/10 will buy again

Lewis was great 10/10 will buy again

23. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Lewis at Dealership
Have a lovely day!
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 1 ud af 5 stjerner

I think this was the worst car buying…

I think this was the worst car buying experience, I initially placed deposit for my 3 year old used car. The video I was sent from Andrew sales advisor, that there was no scratches dents on etc in the video I was sent as I was located 270 miles away from this garage. I then traveled all the way to collect the car and the condition was in a very poor state with lots of marks all around the car etc. I had to walk away and they said they will then get the car fully machined polished in order to remove all the marks and painted all the deeper imperfections. I came back 2 weeks later to collect the car again and on collection, the cars sunroof was not working, the driver mirror cap casing was cracked and water ingress was happening. I was promised by Andrew that this will sorted at my local ford dealer and he said that he will contact them directly. It’s been over 3 weeks and the car is sitting at ford Wolverhampton still awaiting approval for the parts. I would like this to be escalated as this was a very poor. I raised a complaint with evanshalaw and they have still not responded even if I’ve chased them.

28. februar 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 5 ud af 5 stjerner

Lewis was 10/10

13. marts 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Ann,
Lewis will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 1 ud af 5 stjerner

If I could give zero stars I would

If I could give zero stars I would
Was sold a car not fit for purpose. Not even a year of driving it the engine has completely failed. Emailed you's and still no reply. Selling cars unfit for purpose. I will never use this lot again. Anyone reading this avoid at all cost.. conmen. That is all

31. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi Sean,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 5 ud af 5 stjerner

good and helpful service

good and helpful service

28. februar 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 1 ud af 5 stjerner

Avoid by all costs

Do not even go near this place very pushy from the start as a young girl buying my first car I was totally ripped off. Pressured into buying the extended warranty which I paid a large amount for EH can never get you booked in for about a month or 2 later for any services and only to be fighting everytime I need to make a claim never once have they paid out and very cheeky when contacted so for a £10k car I have had to pay around £5-6k in fixing the car not even a year in absolute shambles. Not forgetting they put the wrong plates on my car and I was only driving about illegally for nearly a week until I realised they didn’t quite match the documents. Which I the had to pay to change insurance and travel back and forth waiting around for hours wasting my time!

20. februar 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Thank you so much

Thank you so much! Super helpful and quick with the process. Thank you Lewis :)

20. februar 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Aoife,
Lewis will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Ford Coatbridge Customer Services

Bedømt til 1 ud af 5 stjerner

They wash their hands of you once you're off the forecourt

Feel conned into buying a service plan and guarantee. Will only help you if it's within 30 days of purchasing the car even if you discover a fault after that time and it's clear it's been there since purchase. Found a pool of water under the boot floor clearly been sitting there for a long time but wouldn't cover fixing the issue. Guarantee doesn't cover it either. Avoid!

19. februar 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Bedømt til 5 ud af 5 stjerner

Great service

Great service! Very friendly staff!

13. februar 2026
Uopfordret anmeldelse
Evans Halshaw - Ford Coatbridge-logo

Besvarelse fra Evans Halshaw - Ford Coatbridge

Hello Hayley,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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