Absolutely lovely staff, relaxed atmosphere, they really have time for you. Plus they really know and have an enthusiasm for the products
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Absolutely lovely staff, relaxed atmosphere, they really have time for you. Plus they really know and have an enthusiasm for the products
Virksomheden har svaret
I recently purchased an engagement ring from Ernest Jones, I was served by a lovely lady called Millet. She was amazing at helping me find the right ring with little information, as I didn’t really... Se mere
Purchased a ring and within 2 weeks a stone fell out, took it back and told ring would have to be sent away!! Had to repeat myself that the law states a replacement or refund also qualify s, staff nee... Se mere
Virksomheden har svaret
Charlie from Cambridge was so helpful and knowledgeable. I had lost my wedding ring and needed a replacement, yet haven’t visited a jewellers in over 10 years. I didn’t really know what to expect b... Se mere
Skrevet af virksomheden
Unit 44 Lion Yard, CB2 3NA, Cambridge, Cambridge, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered and delivered with ease.
Just what we wanted. As described.
Very pleasant purchase experience, offered water or wine and a seat which made the whole purchase 5star . Watch size adjusted while we waited . Well done everyone .
Received a lovely warm welcome & great service with a smile 😊.
Staff Chelsea was extremely professional & friendly. I would definitely recommend a visit to this shop.
Great service and very professional helpful staff without being too pushy.
So different from when we went into F Hinds and she was literally reading off a script. It was embarrassing to listen to.
Assistant advised me to get the care product protection after i told him it was a gift for my 16 year old son.
Excellent service
Richard and his team at the Cambridge branch offer an amazing service and we are never disappointed.
I visited your Cambridge store to view a particular watch. I was exceedingly impressed with Richard , store manager and his colleague for spending an hour with me showing me the watch and how it worked and setting it up for me. I cannot praise them enough.
Eavan is amazing and we keep coming to get her advice and help. She is very helpful, honest and amazing with customers. She should get a bonus for all her hard work and exceptional customer service skills!
I bought a beautiful white gold chain, the assistant who served me was so helpful and had a really friendly manner
Disgusted, we brought an engagement ring in Cambridge store lovely assistant had to order our size we payed cash, expected delivery friday, thur afternoon had an email saying out of stock ....not good enough we had already payed i had a day off Friday for delivery and an engagement party that night! Had to cancel as i was so upset, you spoilt our experience which was so special to us,now waiting for another ring to be re-sized arranged from Cambridge store after a telephone conversation Friday morning, it better be perfect with no other problems or matters will go further

Besvarelse fra Ernest Jones - Cambridge
Very satisfied with both online and in store orders and service received by the Cambridge store staffs.
Went to visit the store today for an exchange, Chelsea was very welcoming and super helpful, and very patient, thank you for your excellent customer service!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.