Ripping off Seniors
This Company is a hoax ! when you sign up they do a complete dilligence (Car fax)on your vehicle incuding a in person visual. We are seniors in our 70s worried about monthly budgets
after joining Endurance and making 2 payments we incurred a issue with our ford expedition. When we reported the the problem Endurance immediatly commenced with a interigation requesting all maintenance records imcluding oil changes . All but one oil changes was slightly out of the 5000 window. Not accounting for synthetic oil which pushes to 10000.miles. They refused to cover the repair based on 1 slightly out of date oil change and stated that the ford dealer had pointed out a possible issue 4 months previously based on a senser light that they reset and everything was good. 2 months into our Endurance contract we became aware that our timng chain was lose and possible turbo repair . Estimate was 4 to 6k . Endurance immediatly requested all maitenance records since all maintenance was done at dealer they already had them including a physical inspection. After denying to pay the repair we requested a immediate return of our 2 payments. Only after filing a complaint with the Better Biz Bureau did they return 1 payment. After this we looked into a law suit which we weee informed their contract states you can not sue them I also learned from the BBB that they had 3200 formal active complaints !!! Preying on vulnerable seniors ia so wrong !! this Company should be shut down , they also made is sign a release to get our refund Terrible!!








