I returned my Emovis tag today. This was deslt with with the usual efficiency and lack of fuss by Emovis. The tag made peage driving in France a lot easier. No struggling for change and stret... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a first time user a) the tag was dispatched quickly b) clear instructions enclosed and I felt confident that all would be okay when driving in France with my elderly mum. Thank you.
Returned my old tag today , return process very easy to navigate and excellent information from the Emovis. Would definately use them again and would highly recomend.
Virksomheden har svaret
Works perfectly! Don’t think we end up spending anymore money as the annual fee is £12, and we are charged whatever the daily exchange rate is,
Virksomhedsoplysninger
Skrevet af virksomheden
Travel without stopping on European Motorways Worried about tolls in France, Spain and Portugal? Emovis Tag UK can provide UK customers with a tag for automatic payment of motorway tolls. UK Call Centre based in Harrogate.
Kontaktoplysninger
Unit 10, Hornbeam House Hornbeam Park Hookstone Road, HG28QT, Harrogate, Storbritannien
- 01423299017
- customer.service@emovis-tag.co.uk
- www.emovis-tag.co.uk
4,7
Fremragende
2 t anmeldelser
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order and set up standing…
Easy to order and set up standing order. Quick delivery, and activation was simple
28. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for your fantastic review! We’re so pleased to hear that you found the ordering and standing order process easy, and that your delivery and activation were quick and straightforward. We really appreciate you taking the time to share your experience!
Besvarelse fra Emovis Tag
Thank you so much for your kind review! We’re delighted to hear you were happy with our service and found us prompt and efficient. We really appreciate your feedback and support!
Ordering a Liber-t tag
I ordered the Liber-t tag just after the nightmare of ordering a Critair sticker. The process for the tag was quick and easy. The tag arrived in a very short time. I have not used it yet.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for taking the time to share your experience! We’re delighted to hear that ordering your Liber-t Tag was quick and straightforward.
It’s great to know your tag arrived so promptly, and we hope it makes your future journeys through France even easier and more convenient. We wish you a smooth and stress-free first trip with your tag!
Safe travels, and thank you for choosing Emovis.
I am not a very techy person but the…
I am not a very techy person but the whole process off getting a tag and the info on how to use it have been outstanding. I cannot understand why anybody driving in France would not use a Emovis Tag
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you so much for your wonderful review! We’re delighted to hear that you found the process of getting your Emovis Tag and the information provided easy to understand, especially if you’re not particularly tech-savvy.
It’s fantastic to know that your experience has made travelling in France easier and more convenient. We really appreciate your kind words and your recommendation to other drivers.
Safe travels and thank you for choosing Emovis! 🚗🇫🇷
very well explained easy to do.
very well explained easy to do.
all round good experience
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for your lovely review! We’re really pleased to hear that everything was clearly explained and easy to do, and that you had such a positive experience with us. We truly appreciate your feedback and support!
The tag did everything it was supposed…
The tag did everything it was supposed to do. Very clear instructions came with the tag. I attached it to windscreen and set off to France hoping I had followed the instructions correctly.
The only way to test was to drive through the barrier.
I was very anxious as I approached and got closer then it miraculously opened!! The pleasure that gave myself and my partner was immense. It continued to work through that and subsequent trips even on different cars.
Great product and service from the company. Full recommendation.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you so much for your fantastic review! We’re delighted to hear that everything worked exactly as it should and that the instructions made setting up the tag straightforward.
We can certainly understand the nerves as you approached that first barrier in France — what a relief when it opened! 😊 It’s great to hear that the tag has continued to work reliably across different trips and vehicles.
Thank you for your kind words and for recommending us. We really appreciate your support and are so pleased to have made your journeys a little easier and stress-free.
To be able to get through the tolls…
To be able to get through the tolls without stopping is such an advantage when travelling long distances.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for your review! We’re delighted to hear that being able to travel through the tolls without stopping makes your long-distance journeys easier and more convenient. We really appreciate your feedback and hope you continue to enjoy hassle-free travels!
All very quick and efficient
All very quick and efficient - excellent service and communication!
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for your fantastic review! We’re delighted to hear that you found our service quick, efficient, and well communicated. Your feedback means a lot to us, and we really appreciate you taking the time to share your experience!
My experience was good
My experience was good, ordering and delivery straight forward and timely. The charges come across the months you order in. There is a delay of several weeks. Instructions and charges are clear, make sure you read it all. Do keep the foil bag to prevent unnecessary charges in car parks. It worked well for us at all barriers.
I did not expect a charge this year as we weren’t using it, and was debited £5.34p. So would advise returning it if you’re not planning to travel abroad again the next year.
Posted back tracked mail and received a prompt acknowledgement of receipt and planned reimbursement.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for taking the time to share such a detailed review of your experience. We’re pleased to hear that ordering and delivery were straightforward, and that your Tag worked well throughout your travels. It’s also great to hear that the return process was easy and that you received prompt confirmation and reimbursement.
We really appreciate your helpful comments and feedback. We’re glad we could provide a smooth and efficient service, and we hope to assist you again should you travel abroad in the future!
Very pleased with my recent dealings…
Very pleased with my recent dealings with Emovis. At the age of 79 we no longer travel to France and so I wanted to cancel further costs related to Emovis. My dealings with the organisation to return the Tag and cancel my DD were very good and efficient - very pleasing!
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you very much for your kind review. We’re pleased to hear that your recent dealings with Emovis were handled smoothly and efficiently, and that returning your Tag and cancelling your Direct Debit was straightforward. We really appreciate you taking the time to share your experience, and we wish you all the very best for the future!
Great service
Great service, being using for a number of years now and saves so much time and hassle. Just sent for a replacement again no fuss sent replacement straight out without any fuss.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you so much for your continued support and for taking the time to leave such a lovely review! We’re delighted to hear that our service has saved you time and hassle over the years. It’s great to know that your recent replacement was handled quickly and smoothly too. We really appreciate your loyalty and look forward to helping you again whenever you need us!
Check the small-print before ordering.
Update - having complained about the lack of a confirmation email itemising the setup costs of the Spain/Portugal tag (50 euros) until a month after recieving the tag, by which time the 14 days cooling-off period had expired, I had a call from a very helpful lady in customer service Harrogate, apologising and offering me a refund. Considering I am partly at fault for not reading the small print on the website, I cannot fault the quality of E-movis customer service in this day & age of faceless and useless chatbots. Thank you.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with the charges associated with using the tag in Spain and Portugal.
Before purchasing a toll tag the associated costs per tag are clearly displayed at the top of the subscription form you fill out to subscribe.
We understand how important it is to have a clear understanding of all costs before placing an order, and we’re sorry if you felt that the information provided at the time of ordering was not sufficiently clear.
Quick and efficient service
Despite me making an error in the application, I was able to phone up, get a quick answer and resolve all my issues completely. This was all in time to get a tag in the post for our journey 2 days later.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for your great review! We’re delighted to hear that we were able to quickly resolve the issue with your application and get your tag to you in time for your journey.
We know how important it is to have everything sorted before travelling, so it’s fantastic to hear that our team could help make the process quick and stress-free. We really appreciate your feedback and hope you have a smooth journey!
I needed to renew my Emovis tag for…
I needed to renew my Emovis tag for European travel, so I phoned Emovis UK during their normal working hours, 10am to 3pm. I spoke to Carolyn, who was extremely patient, knowledgeable and helpful. She was very familiar with the website and the range of products and guided me through logging back into my account and placing my order.
While ordering, I also purchased the European parking disc, headlamp adapter, Liberty T-tag and UK sticker. Everything arrived the very next day.
We have now used the tag on our European travels and it has worked perfectly every time. It has saved us so much time at the tolls — no queuing for us! We simply drive up, the barrier opens, and we carry on. What could be simpler?
First-class service over the phone, super-fast delivery, and a product that worked exactly as promised. I would highly recommend Emovis and would especially like to thank Carolyn for her excellent customer service. She is an important asset to your team at Emovis UK tag
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you so much for taking the time to share such a fantastic and detailed review. We’re delighted to hear that Carolyn was able to guide you patiently through the renewal and ordering process and make everything straightforward.
It’s wonderful to know that your order arrived the very next day and, even better, that your Emovis tag has worked perfectly throughout your European travels. Being able to drive through the tolls without queuing is exactly the convenience we aim to provide!
We’ll be sure to share your kind words with Carolyn. Feedback like this means a great deal to our team, and we completely agree that she is a valuable member of Emovis UK. Thank you for your recommendation and for choosing Emovis — we hope you enjoy many more smooth and hassle-free journeys across Europe!
Easy fast process in ordering
Easy fast process in ordering. Dispatched to me the same day.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for your great review! We’re delighted to hear that you found the ordering process quick and easy, and that your order was dispatched the very same day.
We really appreciate your feedback and hope you enjoy a smooth and stress-free journey on your travels!
Great product, Easy to order, renew and use
Great product. Works well and makes travel in France so much easier. Good website, easy to use, simple to return tag when battery gone and get a replacement.
Thoroughly recommend.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you find the service makes travelling in France so much easier, and that you’ve found our website and renewal process straightforward and convenient.
It’s great to know that returning your tag and getting a replacement was simple too. We really appreciate your continued support and hope to make many more journeys across France just as easy for you!
Erm..
Erm... according to your chat support, you don't actually sell the Tag Holders or European Parking Discs that are advertised on your website, despite me having successfully ordered them about 10 minutes earlier.
To make matters worse, neither the website order confirmation nor the confirmation emails actually tell you what you've ordered. They simply state that your order has been received and will be despatched. Fairly pointless, really.
I then spoke to customer services, who were very polite and helpful, but somehow managed to repeatedly tell me I was cancelling the wrong item, despite me explaining several times what I actually needed. In the end, I had to explain it differently before the correct item was finally cancelled. Frustrating to say the least.
As for the tag holders, why on earth are two clips supplied as standard for one tag? Unless the adhesive is so poor that a spare is essential, or it's intended as a backup for when your windscreen gets smashed. Of course, by the time that happens I'll have lost the spare and will need to order another pack of two anyway.
On the positive side, the customer service team member was polite, patient and understanding throughout, which unfortunately seems rarer than it should be these days.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for taking the time to provide such detailed feedback. We’re sorry that your experience was more frustrating than it should have been.
We apologise for the confusion around the tag holders and European Parking Discs, as well as the lack of detail in the order confirmation emails. We understand how frustrating it must have been to receive conflicting information after placing your order, and then have to explain several times which item you wanted to cancel. This is certainly something we need to look into.
We also appreciate your comments regarding the tag holders and the two clips supplied. Your feedback is helpful and will be shared with the relevant team.
That said, we’re pleased to hear that the member of our customer service team remained polite, patient and understanding throughout. We’ll make sure your kind words are passed on to them.
Thank you again for highlighting both the positives and the areas where we can improve. We genuinely appreciate the feedback.
Thoughts on Emovis
The company is straightforward and easy to deal with when you have need to contact them.
Speedy delivery service also.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for sharing your feedback! We’re delighted to hear that you’ve found Emovis straightforward and easy to deal with whenever you’ve needed to contact us. It’s also great to know that you were pleased with the speed of our delivery service.
We really appreciate your kind words and your custom, and we look forward to helping you again in the future!
Besvarelse fra Emovis Tag
Thank you for your excellent review! We’re delighted to hear you were happy with our service. Your feedback means a lot to the team, and we really appreciate you choosing us. We look forward to helping you again in the future!
Very helpful Chat facility helped me…
Very helpful Chat facility helped me replace my tag which had been lost during change of vehicle.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Emovis Tag
Thank you for your lovely review! We’re delighted to hear that our Chat facility was able to help you to quickly replace your tag after changing vehicles. We’re always here to make things as simple and hassle-free as possible.
Thank you for choosing us, and we hope to assist you again in the future!
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.