emctiles Anmeldelser 

We have been a customer for a number of years at your Nottingham branch and have always had good service from your sales and warehouse staff. Today however I just have to write to thank your colleagues for their assistance in our latest purchase of porcelain tiles for our new patio.

I won’t bore you with the details, but in brief we had purchased a number of samples from which to make our choice. We settled on one colour from the Azuma range but unfortunately the markings I had made to identify each colour had washed off!

Returning these tiles, checking which was the one we had selected involved both your sales room staff, Tyler, Craig a new hire and the manageress, and also the warehouse staff finding a box of samples as the swatches in the showroom display were not labelled. Add to this the name of the tile had changed and you can imagine the fun we had!.

All involved showed great patience, initiative and attention to detail which was beyond exemplary.

Needless to say, I went away having placed the order and feeling very relaxed about our project.

Many thanks to all involved.

Kind Regards

Andrew

Lovely tiles at a great price and super efficient delivery! Many thanks

I have used emc tiles a few times and going back a long while too. They are consistently good what what they do. Tile selection is large enough of good quality tiles and pricing is fine when compared to other high street outlets. Difference is service. Its a more one to one based service which I appreciate. On my latest visit this weekend, Nathan as always was really good at talking through options and putting together my order. No pressure just went through all our requirements with not time pressure. Thanks Nathan.

Went in to the Nottingham EMC about two weeks ago.And we saw some tiles for the wall for the bathroom and we didn’t know what to go with for the floor tiles for the bath room.Then a top man came over called Nathan who works there and he set use in the right path. Wh have now ordered all the tiles with the great help of Nathan thank you 5 stars

Good choice of tiles; helpful staff, particularly in terms of being able to take samples home.

Had a great experience purchasing tiles at EMC for my new bathroom. Dealt with an extremely helpful gentleman named Tyler who didn’t hesitate to answer any questions I had. Will definitely be coming back for the new kitchen !

All the way along the process of looking at tiles and grout options, sizing up the job, seeking advice from the sales department and delivery/collection I can honestly say each and every member of staff at the Nottingham branch has been extremely helpful, polite and know their area of expertise. We have had such a positive experience in what at first seemed a very daunting task of home improvements and will most definitely be returning to EMC Tiles, Nottingham to continue with the home improvements. The tiles look amazing in our home! Thank you!

I recently made three visits to EMC in Derby to find bathroom floor and wall tiles. I found the staff very helpful, patient, friendly but not in the least ‘pushy’ Louise, exceptionally so, even taking the trouble to charge my mobile phone for me when I suddenly found the battery very low. I was welcome to take samples to look at in my home, with no request for payment as is usually required.
EMC stock a good range of quality tiles at competitive prices and offer a wider range to order and for future projects, they will definitely be my first ‘port of call’

I went to the showroom following on from ordering some tile samples. The staff were knowledgeable, helpful and happy to spend time discussing options with me.

EMC tiles offer a showroom that offers excellent choice and a super sales support team.
We have not had any technical or project experience and Sharon and Nathan offered thoughtful responses from the team.
Both helped our confidence to progress and make decisions.

Great service from nathan as always not use tile giant anymore

The best range and quality of tiles we have come across in Nottingham. Nathan was brilliant with his product knowledge and advice. No hard sell and listened to our requirements. He ordered samples for us and was patient during our several visits. Great asset to your company. Can’t wait to see the kitchen and bathrooms completed.

Brilliant advice & help from Nathan. He went out of his way to find what we were looking for at a great price. We were trying to find a Victorian style tile within a budget & Nathan knew just how to help. Highly recommended

Amazing customer service both pre collection and on site. Great tiles and the showroom is impressive. Highly recommend this company!

Extremely helpful, easy to talk to and very knowledgeable

Good packaging, prompt service, great tiles at a good price.

Only one comment that it was cheaper to purchase two separate orders for delivery (£15 each) compared to one delivery (£58).

Thanks

Came into your showroom after speaking to Nathan on the phone and reserving floor tiles for our new home. Found Nathan very helpful, knowledgeable and well mannered and on the ball with other customers that we’re waiting in which he alerted another staff member that wasn’t busy to help. He is real credit to your company we have been really pleased with all the tiles we have previously brought from EMC.
Only one small grip please could there be some stirrers for the coffee and tea machine. Nice clean customer toilets.😊

A big thank you to Nathan who helped us with our indoor and outdoor floor tiles. He really went above and beyond to ensure we received a platinum level of customer service. An absolute credit to the company.

Staff at Leicester showroom were incredibly helpful and follow up when I contacted Nathan via the website could not have been better. Very prompt response and went out of his way to answer my queries. Great customer service!

We were so pleased with the helpfulness of the staff, there knowledge of the products, and quality of the products. We went into the showroom not really knowing what we wanted for our kitchen walls/floor and cloakroom toilet. They were so patient with us and they gave us some fabulous ideas. We would have no hesitation in recommending this company and there wonderful staff.