Ember and Kate have amazing customer service. I recently ordered a sweater and received a confirmation email. The photo of the item was not the same as my order and I was concerned an incorrect item... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As so many have said, don’t buy from this company. Clothing is nothing like pictures, you must send to China any returns at an exorbitant amount of $$ well exceeding purchase price likely. So many o... Se mere
I ordered a cute pair of 'orthopedic' shoes. They came from China. Plastic stitching, way too small. They offered a $9 exchange, but I have no idea what size would fit since this was so off. So, to re... Se mere
If I could give 0 stars I would. Shame on me for not doing more research on this SCAM company. Dress looked nothing like online pictures and was ill fitting and cheaply made. Tried to return only to r... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
30 N Gould St, 82801, Sheridan, USA
- info@emberkate.com
- www.emberkate.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 7 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT BUY FROM HERE - Terrible quality
DO NOT BUY FROM HERE. It's a scam. I should have done due diligence on this entity before ordering but the images got me. The items are not like the pictures whatsoever and the refund/return policy is for the company to walk away with your funds. The return shipping is set for a warehouse in China, so it will not be cheap. They have minimal internet footprint, so please do your due diligence before ordering (wish I had).
100% polyester
The listing says “one plastic bottle” because everything is 100% polyester. The toos listed as cotton & linen- NOPE! They are 100% polyester! Misrepresented intentionally. The items you will receive are nothing like the product pictured. This was an expensive lesson about online boutique shopping.
I ordered the Rainbow sweatshirt and…
I ordered the Rainbow sweatshirt and the shipping took forever. When it finally arrived it looked nothing like the picture! It was a $5 tshirt at best with crappy graphics. It is $20 to return, I paid $56 and I would need to fill out a customs form! I wish I would have checked reviews. Of course they don’t all own any reviews on their website. What a waste of money and time. I would NEVER order from them again.
JUNK I ordered two women’s tops
I ordered two women’s tops. It took 18 days for them to be delivered. They are nothing like the pictures. It is exactly what you would expect to get from Temu. I thought I did my research on this company, but I obviously missed some things warning you’re taking your chances earning from them each top I ordered was $44 and they are junk.
Looking for a dress to wear as a…
Looking for a dress to wear as a wedding guest and I don’t trust online sizing, so I ordered 3 sizes of the same dress. The dress FINALLY arrives from China and it looks nothing like the picture in the ad, NOTHING. I request instructions on returning the dresses and free a few days the response is they’ll give me 15% of my purchase price and I can keep the dresses (nope) or I can pay for shipping back to China and they say I’ll get a 100% refund. Ouch! I’m going to try shipping the dresses back and hope for the best.
Beware of Ember & Kate's Return Policy Before Purchasing
I purchased a pair of Ellie Flat Buckle Loafers from Ember & Kate for my wife and was very disappointed when they arrived. The shoes were of much lower quality than I expected based on their online presentation.
After deciding to return them, I contacted customer service and was informed that I would need to ship the shoes back to China at my own expense in order to receive a refund. This requirement was not apparent to me at the time of purchase and would make the return process costly and inconvenient.
Instead of providing a straightforward return option, the company offered me a 15% refund if I agreed to keep the shoes.
I recommend that prospective customers carefully review Ember & Kate's return policy before placing an order, particularly if there is any chance they may need to return an item.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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