Perfect shopping experience again. The products are of fabulous quality and you can just see how important their products are to them. My items were extremely well packaged and received on time. Fa... Se mere
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Se, hvad kunderne siger
Excellent customer service from Vanda, went above and beyond with special delivery & gift wrapping to make sure a birthday present arrived on time!! Really great service, and gorgeous photo frame. Tha... Se mere
Virksomheden har svaret
Ember home is an absolute treasure trove. What makes me love the shop even more is that there is no hard sell. The staff, most especially Vanda, are incredibly helpful, knowledgeable know how to put t... Se mere
Virksomheden har svaret
Seamless transaction, we live two hours away from the shop so had the cupboard delivered. The cupboard arrived on time and looked exactly as advertised on the website - beautiful ❤️. The guys from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Spejlbutik
- Butik med rustikke møbler
Skrevet af virksomheden
Reclaimed & Upcycled, Vintage & Industrial and Traditional East Furniture, Homewares and Accessories. Showroom in Leamington Spa.
Kontaktoplysninger
164 The Parade, CV32 4AE, Leamington Spa, Storbritannien
- 01926889977
- info@emberhome.co.uk
- www.emberhome.co.uk
5,0
Fremragende
547 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Standout furniture
Excellent quality furniture delivered on time, with great customer service
25. oktober 2024
Besvarelse fra Ember Home
Good morning Chris!
Thank you for your kind review and lovely feedback!
Take care and see you soon :)
We love this shop and travel from the…
We love this shop and travel from the North West to buy from here. The products sold are exactly what we want (i.e not standard and mass produced) and the staff and customer service are exceptional; nothing is too much trouble. We highly reccommend Ember Home and will be back again soon!
12. oktober 2024
Besvarelse fra Ember Home
Lisa! What a heartfelt comments! Thank you so much, you truly made our day!!!
Hope to see you soon again ;D
Take care!
Table and Chairs
We ordered a table two chairs and a bench.They come in a container from India. Our table( as it was bespoke) didn’t come in first container then the chairs and bench were put in a later container. Everything was late due to this. This did not matter as it was out of Ember’s control. They kept us updated throughout which was good. The table arriving early than the chairs was a problem so Ember sourced 4 chairs and lent them to us till ours arrived. I think this shows an excellent customer focused firm as this dealt with problems to our satisfaction. It’s when things go wrong and how a firm deals with them that shows how good a firm is.I would recommend Ember to others as we have bought other furniture that was shipped and delivered on time.
2. oktober 2024
Besvarelse fra Ember Home
Thank you so much for your thoughts and 5-star review, Graham! You just made our day! :)
This business and our customers' experiences are our daily priority. We are genuinely happy that we were able to help, and we appreciate how cooperative and understanding you were all the way! Take care!
Great customer service
Great customer service, reduced the standard delivery charge by £20 due to the small size of the items we ordered. And the reclaimed boat wood stools that we purchased were a great product too, a perfect addition to our kitchen table.
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Ember Home
Thank you, Nick; reading about your experience means a lot to us! Take care and we hope to hear from you again! :)
Amazing product and lovely in-person…
Amazing product and lovely in-person delivery - by people who clearly care about their products. Would 100% recommend
23. september 2024
Besvarelse fra Ember Home
Thank you very much, Dylan, for taking the time to leave such a kind review about our products and team! We love our family business and deeply care about our customers' experience. Thank you again! Take care! :)
Beautiful item of furniture delivered…
Beautiful item of furniture delivered in perfect condition at the time estimated. Friendly staff. Very happy customer.
14. september 2024
Besvarelse fra Ember Home
Thank you, Emma! :) It's great to know you are happy with your beautiful cabinet! Our customers' experience is our priority, and your kind review made our day. :) We hope to hear from you again. Take care!
Such a helpful assistant/manageress
Such a helpful assistant/manageress, she reserved my choice and was very accommodating & friendly. Looked after my piece, wrapped it carefully and lifted it to car.
23. september 2024
Besvarelse fra Ember Home
Jackie, thank you for this kind review; you made our day! And it was our pleasure to help you! :) We hope to see you again in our store. Take care! :)
Delivery
Brought two frames from shop but when I got home wish I had brought a mirror as well to go with them, so contacted shop and they sent me photos so I could choose which one….I ordered on Wednesday afternoon and received it Thursday dinner time 🤗 love the items in the shop and will definitely be back x
19. september 2024
Besvarelse fra Ember Home
Thank you, Julia, for taking the time and leaving such a lovely review for us! It was our pleasure to help! We hope to see you again! Take care. :)
Excellent customer service and…
Excellent customer service and furniture. A gem in Leamington.
17. september 2024
Besvarelse fra Ember Home
Dear Peter,
Thank you for your lovely comments! Hope to see you soon :)
Take care!
Easy to order online.we are very happy…
Easy to order online.we are very happy with our purchase.... looks good, and well made.would shop again at ember...impressed with the beautiful furniture.
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Ember Home
Gail, thank you so much for your kind feedback! It's great to hear how pleased you are with your furniture. :) We hope to hear from you again! Take care.
Lovely shop with beautiful furniture…
Lovely shop with beautiful furniture and accessories , and extremely friendly and helpful staff.
30. august 2024
Besvarelse fra Ember Home
Dear Anne,
Thank you for such lovely feedback!
Take care and have a lovely Sunday :)
A fabulous piece of furniture
A fabulous piece of furniture, delivered quickly and excellent customer service. I would not hesitate to recommend
6. september 2024
Uopfordret anmeldelse
Besvarelse fra Ember Home
Dear Nicola,
So lovely to hear such kind comments :D We hope to see you again soon. Take care!
Beautiful hand carved sideboard
l bought a sideboard online as l was unable to visit the shop. l was a little concerned that it would be as described. l was not disappointed. The piece of furniture was far better than l could have hoped. Solid, well-made and beautiful. Good communication too!
18. august 2024
Besvarelse fra Ember Home
Hi Julia!
We are so happy to hear that you love your new sideboard! It was our pleasure to help you ;)
Take care!
Gorgeous furniture
Gorgeous furniture, looks fabulous! Great delivery, flexible, on time and kindly took my existing unit back to Warwick. I am gradually turning my home into an Ember Home!
28. august 2024
Besvarelse fra Ember Home
Thank you, Abigail! You made our day with your review. :) Our customers' experience is our priority. It was our pleasure to help. We hope to hear from you again in the future. Take care!
Besvarelse fra Ember Home
Hi Mohammad, Thank you so much for taking the time to give us such a lovely review! :) We love to hear how much you appreciate our furniture. It was our pleasure to help you. :) Take care!
We’ve found ourselves with a Beautiful…
We’ve found ourselves with a Beautiful side table chosen from a carefully selected range of unique pieces, in a must-see showroom. Get yourself down to Ember Home!
2. august 2024
Besvarelse fra Ember Home
Dear Haydn,
The most heartfelt feedback, thank you so much!
Take care and see you you soon ;)
Delightful Experience
The following day after placing my order, the team were in contact with me by email to arrange delivery. I shared my concerns about not being available for the whole day of the proposed delivery date and the team were more than accommodating of this and ensured that my delivery would be when I was home. They were very warm throughout this process. The item arrived bright and early as arranged, and the delivery team were very friendly and willing to place the item where I wanted it to be in the home. Now onto the item… I ordered a cabinet, which has far exceeded my expectations in terms of size and quality. I am delighted with it and the price for such an item! Thank you so much for a wonderful shopping experience. I will be back!
16. august 2024
Uopfordret anmeldelse
Besvarelse fra Ember Home
Hi Tom, thank you so much for your kind words! Our priority is always accommodating and providing our customers with the best service possible. Im so glad you loved your shopping experience with us. Take care & have a lovely weekend :)
Perfect really good price and a very…
Perfect really good price and a very nice bit of furniture
2. august 2024
Besvarelse fra Ember Home
Hi Mark,
Thank you for your kind feedback, really happy to hear you love your piece :)
Take care!
Besvarelse fra Ember Home
Hi Gill, thank you for your wonderful feedback! We hope to see you in store again soon! Have a lovely weekend :)
Besvarelse fra Ember Home
Thank you so much, Rose, for taking the time to write this lovely review! :) We hope to hear from you again in the future. Take care!
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