Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Elemental crystals is by far the best crystal and holistic healing shop in the North East and possibly the North of Scotland. The quality and range of crystals on offer is simply stunning. The propri... Se mere

Bedømt til 5 ud af 5 stjerner

Elemental crystal was very responsive when I asked if they could send me pictures. They were great, sent me pics on messenger and it all happened fast. I also love visiting their shop when I’m there!... Se mere

Bedømt til 4 ud af 5 stjerner

Ordered healing pouch 07/09/18 Paid £5.32 for Tracked 24hr shipping. Delivered by Royal Mail 12/09/18. Little disappointed at the time it took to come and shouldn’t have paid the extra for shipping as... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Elemental Crystals is a truly unique and wonderful shop, I have bought items from here on a couple of occasions and cannot fault my experience. Not only knowledgeable on all subjects but kind, happy t... Se mere

Virksomhedsoplysninger

  1. Leverandør af natursten

Skrevet af virksomheden

Welcome to Elemental Crystals - one of the UK's Leading Crystal and Holistic shops, offering a huge selection of Crystals, Incense Sticks, Pendulums, Crystal Jewellery and more. Free UK Shipping on all orders over £25.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Super fast delivery

Super fast delivery, lovely packaging. Beautiful products

18. maj 2023
Elemental Crystals-logo

Besvarelse fra Elemental Crystals

Thank you Stacey - If anything you need in the future please just reach out and will always do our best, thank you!

Bedømt til 5 ud af 5 stjerner

Great service

Great service. Seller contacted me by phone as I'd not filled my address in properly. Item arrived soon after that - well packaged. Thank you.

2. april 2023
Elemental Crystals-logo

Besvarelse fra Elemental Crystals

Thank you Sally for this review - If you need help with finding anything in the future please feel free to get in touch! Thank you.

Bedømt til 5 ud af 5 stjerner

Excellent experience

Excellent experience, best and pure moldavite I received by Elemental Crystals.

5. april 2023
Elemental Crystals-logo

Besvarelse fra Elemental Crystals

Thank you immensely Taranum for this kind review once again and glad to hear the Moldavite is still bringing you great joy!

Joss

Bedømt til 5 ud af 5 stjerner

Excellent prices, great customer service

Semi-Local business (I'm England and they are based in Scotland), always happy with my products, the owner is incredibly knowledgeable and helped me find what I needed! All the crystals and books I've recieved from Elemental Crystals has been in a perfect condition, very well packaged to avoid them getting damaged and always excellent quality 10/10 only place I'll buy from for crystals.

31. marts 2023
Uopfordret anmeldelse
Elemental Crystals-logo

Besvarelse fra Elemental Crystals

Thank you so much for this kind 5-star review! It has been a pleasure helping connect you with the right crystals. Please do just reach out if there's anything we can help you find in the future!

Joss

Bedømt til 1 ud af 5 stjerner

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM. Their shipping is very slow - from China or Israel - and their customer service is mute. They take your money, ship the product when they get around to it, and ignore customer inquiries. NOT TO BE TRUSTED WITH YOUR CREDIT INFORMATION. Update: This review is NOT a mistake and should not be "flagged" for any reason. The seller's response shows their poor attention to customers. They earned a poor rating even after I made many attempts to address the problem. This review is authentic. Buyer beware.

16. marts 2022
Uopfordret anmeldelse
Elemental Crystals-logo

Besvarelse fra Elemental Crystals

We've chosen to rewrite our reply to keep it short and concise. Sadly we noticed this review over a year after it was left as we stopped utilising Trustpilot, that unfortunately has left us unable to find out what incident if any caused this review.

We asked Trustpilot to step in and do a 'Find Reviewer' to get additional information in the hope we could track down the order or interaction, but the reviewer has not done this and after attempts here to ask for further details we are left believing this is either about a separate business or an inaccurate recollection of an incident. Rather than helping us find out, they updated their response with no further information.

What we do know, we always do our best to rectife any incident and are fortunate these are far and few between as we do strive our best for excellent customer service and if this review is genuine, we do wholeheartedly apologise that we fell short of that. We unfurtantely have no records of a 'C J Compton' in any of our previous orders, and throughout the entirely of 2022 we had three international orders to the US, of which all where happy customers from their reviews elsewhere.

Bedømt til 5 ud af 5 stjerner

Great service!

I love their website - with real photography and detailed descriptions - they have wide range of crystals, also, check out their blog!! Excellent customer service. Order arrived earlier than expected. Definitely recommend!!

26. januar 2019
Uopfordret anmeldelse
Elemental Crystals-logo

Besvarelse fra Elemental Crystals

Hello Jose,

That is lovely to hear, especially the order arriving earlier than expected. We do hope you're enjoying your new selection of crystals!

If you ever have any recommendations or suggestions where we could improve and make the overall experience even better, please let us know so we can continue improving our products, the experience and customer service!

Have a lovely day,
The Elemental Crystals Team.

Bedømt til 5 ud af 5 stjerner

Elemental Crystals is a truly unique…

Elemental Crystals is a truly unique and wonderful shop, I have bought items from here on a couple of occasions and cannot fault my experience. Not only knowledgeable on all subjects but kind, happy to discuss with you on a personal level anything you might want to ask. The cost of items is more than reasonable, in fact it is exceptionally good. I would give Elemental Crystals 10 out of 10!!!!

29. september 2018
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Ordered healing pouch 07/09/18 Paid…

Ordered healing pouch 07/09/18 Paid £5.32 for Tracked 24hr shipping. Delivered by Royal Mail 12/09/18. Little disappointed at the time it took to come and shouldn’t have paid the extra for shipping as the parcel took 3 working days to be delivered. It would be lovely to have an explanation for this to give me a better understanding.

12. september 2018
Uopfordret anmeldelse
Elemental Crystals-logo

Besvarelse fra Elemental Crystals

Hello Sonya,
Thank you for this honest review,

You should have received an email apologising for the delay but in case that has gone missing - We experienced a problem with our printer on the day of your order and without the ability to print dispatch notes and postage labels we can't dispatch, we had received a new printer on the Monday; as we're not in the shop on a Monday it wasn't dispatched until the Tuesday.

As regarding the Tracked 24hr Shipping, this is a service we're no longer able to offer and are working to get this removed as an option. You should be receiving a refund shortly of £0.94 .

We do apologise we have disappointed you this time with our service but hope to make it up to you again in the future.


Kind Regards,
The Elemental Crystals Team.

Bedømt til 5 ud af 5 stjerner

I wanted to get ethically sourced…

I wanted to get ethically sourced crystals, Also I wanted to make sure the crystals were real. I fully believe that I have found a seller who ticks all the boxes. The Crystal's received were well packaged. The crystal's were top quality. I would have no hesitation recommending this seller

24. august 2018
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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