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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ordered what we thought we wanted, but was advised what was suitable for the job. They stated to come and visit and try out the different options and were very helpful. Came away with the correct fo... Se mere

Bedømt til 5 ud af 5 stjerner

BRilliant experience. Needed to make it easier to get up out of our three piece suit. Spoke on the phone and a picture of the possible answer was emailed . Ordered it and two days later they were... Se mere

Bedømt til 1 ud af 5 stjerner

SCAM – AVOID AT ALL COSTS. This company took my money and never delivered anything. They completely ignore phone calls and emails. Zero customer service, zero accountability. This is either gross... Se mere

Bedømt til 5 ud af 5 stjerner

What a great company! Sent my cover on Tuesday, and received the replacement cushion on Saturday!! It is so comfy and at a great price too.. Responded to emails quickly, rang me on Wednesday, to discu... Se mere

Virksomhedsoplysninger

  1. Soveværelsesmøbelbutik

Skrevet af virksomheden

eFoam foam cut to size and shape.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

566 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 33 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(566)

23 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service and product.

Excellent service and product.
Angie from efoam handled our order and advice is on the foam we needed to achieve the desire results.

Sent my cover to them to get an exact measurement and revived my new foam within a week.

The new foam has given our velvet sofa a new life (better than when it was new), we couldn’t believe it- firm and retain its shape after being sat on! We regret we didn’t do this sooner!

Highly recommend this company and they are fairly price and affordable compare to other companies.

7. juni 2023
Uopfordret anmeldelse
Efoam-logo

Besvarelse fra Efoam

Thank you very much for your 5 star review Frank it is highly appreciated.

We are glad to hear you have been pleased with our service.

Efoam

Bedømt til 5 ud af 5 stjerner

Great price, great service, great quality product!

I found the company by very good luck, and sent an enquiry email. A member of staff ‘Angie’ contacted me, gave a very reasonable quotation and I sent my covers. We were astonished that the cushions were returned in THREE DAYS, and they looked perfect: plump, not a wrinkle in sight, immaculate! This company truly delivers a great quality service, thank you so much.

3. juni 2023
Uopfordret anmeldelse
Efoam-logo

Besvarelse fra Efoam

Many thanks for your kind feedback Audrey. We are delighted to hear you have been pleased with our Easy Cushion Refilling Service and of course our friendly & helpful team members. Thanks again, we are very grateful for your kind words.

Efoam

Bedømt til 5 ud af 5 stjerner

Impressive Service

The online ordering process was very clear and easy. I had the measurements of the foam piece that I needed but that was all. I was guided through the selection of the type of foam, the shape and the available coverings. The foam was delivered within 24 hours in perfect condition. I now have a comfortable sofa bed which otherwise would have been discarded. I highly recommend this company.

29. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not order from this company.

Do not order from this company.
AVOID!!!
Efoam don’t answer letters or emails. Bought 2 foam sofa cushion inserts on 10th January, when I got them home there was an overwhelming obnoxious smell that it made me feel sick, clung to my clothes and filled room. I returned the inserts with the 2 days quoted in Efoam’s t’s and c’s and was told that there was no smell coming from the inserts and because they were bespoke I had no consumer rights what so ever and therefore was not entitled to a refund. I wrote to Efoam on 31/01/2023 and emailed them twice asking for a refund quoting Consumer Rights Act 2015 and no response. It is now 29th March and not a word from Efoam. Such a total lack of customer service and lies is disgusting, they shouldn’t be allowed to trade.

10. januar 2023
Uopfordret anmeldelse
Efoam-logo

Besvarelse fra Efoam

Following your call, you came into the office with your cushions and 6 members of staff in the sales office inspected the foam cushions and not one person could smell anything from the foam cushions, not even a foam scent that can occur.
They were perfectly filled in your covers, even taking them out of the covers none of the team could smell/see any issue with the foam inserts. Unfortunately, due to this we were not able to offer a refund as they were bespoke cut to size as per your covers and cannot be repurposed.

We will always aim to assist wherever we can, whether an error has been made on our part or the customer part, we will go above and beyond to help resolve any issues. Unfortunately, in this case there was absolutely nothing wrong with the cushions, they were completely perfect in every way.

Efoam

Bedømt til 1 ud af 5 stjerner

Poor product and a poor response

Ordered a sheet of 13mm upholstery foam. It arrived quickly but was a big disappointment as the depth varied from 13mm to 20mm. Contacted efoam who asked for images - which I sent. Efoam asked me to repackage foam ready for collection. I am now told that they won't refund my money until they get the package back and, what's worse, they won't send me a replacement as they cannot guarantee the accuracy of what is ordered. In summary I don't have the foam I want for an urgent job, and will now have to spend more money getting a replacement whilst efoam hang on to my money. I regret using efoam an suggest others treat them with caution. Very disappointing indeed

17. marts 2023
Uopfordret anmeldelse
Efoam-logo

Besvarelse fra Efoam

Dear Richard,

We are very sorry that your foam sheet was not accurate and immediately arranged to uplift and refund your order in full.

Efoam

Bedømt til 5 ud af 5 stjerner

Really first class

Really first class, friendly, personal customer service from an actual person, very quick delivery, excellent product, half the price of other quotes. couldn't be better.

16. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happy to sit down again!

I sent my 2 sofa seat covers and an armchair seat cover to efoam to fill .as my seat cushions were saggy and difficult to get up from . it was a bit of a gamble because to be honest I didnt really know what I was going to get back . Once the covers were received Angie from Efoam called me to advise me what was the best filling . I didnt know and just agreed!! . The turn around time was great, they came back within 4 working days and have made the BIGGEST differnce as now we are happy to sit on our sofa again as its super comfy , firm but not too firm , just what we should have expected in the first place from a very expensive furniture shop that filled the cushions with feathers and charged a fortune! Very inpractable ! We are delighted with our new seating and cant thank e foam enough . Super happy to give them a 10/10 service star!!

6. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service & product

Excellent customer service and products.
I bought couple of custom shaped foams and received them very quickly. The whole online order process was so straight forward and I received exactly what I wanted.
Perfect fit, excellent quality.
Debbie in particular represents amongst the highest level of customer service I have ever experienced. She was very polite and professional, patiently dealing with all of my queries and resolving them in no time.
I believe her customer centricity should be praised and recognised.

24. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Delivery service - Angie

Thank you Angie for delivering our sofa cushions. Your provided great advice and very helpful. I will definitely be recommending Efoam to my friends and family.

24. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had fantastic service from eFoam

I had a fantastic experience with Debbie and the team at eFoam. I ordered a foam that needed adjustment. Knowing that we had driven 100 miles Debbie and her colleague very kindly made the necessary adjustments whilst we waited. They also gave me foam samples to test for future projects. They could have not been more helpful. The team at eFoam really went out their way to help and I am very grateful. I recommend them.

30. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We ordered from the very clear…

We ordered from the very clear instructions about measuring and choices for types/quality of foam supplied. Today we received our order..excellent service all round. Would recommend this company no hesitation.

4. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very friendly and helpful

Very friendly and helpful. They answered my queries promptly and put my mind at rest as I was unsure about ordering online. The foam pieces are just as I requested

15. december 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

have no idea regarding foam??

spoke to a sales person trying to buy some foam. but they had no idea whatsoever regarding what types of foam were available or what were the properiies of foam?? not very good to say there a foam company... useless try somewere else

24. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Want infoamation and a good deal- go to e foam!

I needed 2 foam cushions to increase the height and firmness of 2 chairs I will use after my hip replacement.The website was easy to use and contained useful and clear information on the various foams available.My choice would not be available and Debbie from efoam contacted me to advise a very suitable alternative. Price and delivery are first class. A very satisfied first time purchaser.

18. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Sofa transformation

I’m thrilled with the foam sofa cushion I ordered. It has transformed our Loaf sofa, which is only 18 months old, but looks battered and worn because the feathers sag as soon as you sit on it and is also really uncomfortable. See comparison pic now we have our foam seat pad in.

The website is super easy to use and I was able to do all the measurements myself. Delivery is also really fast!

14. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My first order and I am impressed

This was the first time I had ordered from eFoam and I am impressed. The website was user friendly and ordering was straightforward. It was helpful to be able to order made-to-measure foam cushions and I was amazed to receive them two days after placing the order. The product is exactly what I was looking for and seems to be good quality (I say "seems" because I have only been using the cushions for a couple of days, but I have no reason to think that the quality isn't good).
I would also add that when I phoned to ask about delivery I wasn't left hanging on the phone and the member of staff I spoke to was really helpful.

8. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Efoam saved us…

Efoam saved us we recently bought a sofa from a Facebook site. After it arrived we realised one of the cushions was damp and started to smell we dried to contact the seller but with no response bear in mind it was meant to be a new sofa. We couldn't afford a new sofa so we decided to replace the cushion that's when we found efoam the website was easy to use the delivery was super fast and the quality was amazing so we decided to replace all the cushions and so happy they saved our sofa. Thank you would recommend 100 percent.

22. oktober 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Inflexible and disappointing company, won't use again.

I ordered a piece of foam, cut to a particular size and thickness to be used as a cushion.
I received two pieces of foam stuck together. The joint was already showing signs of parting on delivery.
The adhesive joint created an uncomfortable ridge and visible crease in the cushion cover. The two pieces were of unequal length!
When I complained I just got excuses re; foam shortages.
Any reasonable company would have offered a refund or replacement. Not this lot.
I just got hung up on.
Avoid, avoid, avoid!

14. oktober 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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