edel-optics.ie Anmeldelser 

163
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... Se mere

Bedømt til 4 ud af 5 stjerner

Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... Se mere

Bedømt til 2 ud af 5 stjerner

Second time I've had a bad experience. This time, my delivery is 7 weeks. No sign, no refund, no help. Only "we're still trying to find where your product went" . It's irrelevant, it didn't get to me... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have ordered several Oakley sunglasses from Edel Optics and have never been let down. The price is almost always the best deal available and the product arrives on time and in perfect condition. I... Se mere

Virksomhedsoplysninger

  1. Solbrillebutik
  2. Brillegrossist
  3. Kontaktlinseleverandør

Skrevet af virksomheden

Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(163)

9 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

No response from customer service

My order never arrived and was returned to sender for some reason and despite multiple attempts to contact support I never once received a reply from them. Non of content customer service from these guys so use another website that has proper customer support these guys don't even have the courtesy to reply to their customers.

I'm currently still awaiting the refund too.

9. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent value, smooth delivery, would use Edel-optics again

Bought Dolce and Gabanna sunglasses as a present for someone. The price was excellent 40% below the retail price in shops in Ireland. The delivery was smooth and quick and easy to follow the shipping online. The glasses came in a D&G box with two types of glasses case inside. Very nicely presented. I would definitely use Edel-optics again.

14. marts 2025
Bedømt til 1 ud af 5 stjerner

Received faulty product, no answer from customer service

Made an order on the 5th of March. Received faulty product, glasses are completely crooked and cannot be used. They look like someone has used them before. Contacted customer service the same day I received the product via email. No response from them in 5 days. Called customer service on the 17th of March - again, no answer.

5. marts 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

An unfortunate experience with customer care...

I ordered a pair of sunglasses online a few days ago and input my card details so proceeded to purchase. I used this website based on the number of positive reviews and a assurance my order would be with me by the 10th March which is essential for me as I need them before a trip overseas on the 12th March. However, rather than getting an order confirmation, I received a request to submit a bank transfer online which was odd given I had selected card payment and already given my card details at check out. I completed the transfer which is slowing as completed on my end, but still showing a status of awaiting payment on my Edel-Optics Account. I called them just now and had a terrible interaction with a customer service representative who failed to give me any reassurance on my order. She said it would take up to 3 days for the bank transfer to process and there is nothing she can do - when I advised that there was no information on the possible 3 day processing period and advised I had sent proof of payment, she said there was nothing she could do repeatedly and then proceeded to hang up on me! Brutal customer service and no empathy or understanding to try to find a solution to a problem to expedite the matter or offer express post once the payment is processed to prevent further delay. I only hope someone reads this in customer care and takes a more helpful and sensible approach to getting these glasses to me inside the date time I was advised.

4. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic value over all other competitors

Well I found the site through a Google search for a particular pair of Ray-Ban sunglasses and with the being so discounted Vs everyone else I was sceptical, however, flawless service, excellent communication throughout delivery and excellent product. Will definitely be using going forward.

18. oktober 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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