Absolutely excellent customer service. Daniel was amazing and as a novice, he spent time with me to make sure I ordered exactly what I needed. Brilliant company fast delivery and very competiti... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Website easy to use, when contacted by phone very helpful and friendly, great delivery and products as expected, free gifts are great, would definitely use again Thank you
Overall Edecks is a great way to find and order all the items required to create a deck. Website could be improved to make it easier to revisit a page that you have decided to buy from, the pop up of... Se mere
Í ordered bitumen roofing sheets with all the fixings, and was well over a third cheaper than 'the big DIY' stores. Also, bonus, I the edecks website reminds you if you spend X more you'd get free del... Se mere
Virksomhedsoplysninger
Om eDecks
Skrevet af virksomheden
eDecks - A Dependable Family Business.
Established for over 35 years, our family business in Yorkshire is built on a foundation of core principles: supplying customers with:
- Exactly what they want.
- Delivered promptly.
- At unbeatable prices.
Our exceptional team of staff has embraced these principles and is eager to demonstrate that our success in Yorkshire can be replicated across the entire UK.
As one of the leading online suppliers of decking, timber, and roofing in the UK, we take pride in offering high-quality products at unbeatable prices. With nationwide delivery right to your doorstep, we make it convenient for customers all over the UK.
These core principles have been instilled within our excellent team of staff who are excited to prove that what we do in Yorkshire can also be done throughout the UK.
We pride ourselves on being one of the largest online decking, timber and roofing supplier in the UK by offering quality products at unbeatable prices and delivered direct to your door anywhere in the UK.
Our decking ranges:
Choose from Softwoods, beautiful hardwoods, or Our Exclusive 'Realgroove' TM Composite range. Discover the perfect decking solution for Long-lasting durability..
View our decking
In addition to our own high-quality range of fence panels, posts, and accessories, we also stock an extensive selection of garden buildings; from gazebos and pergolas to garden bars, and storage solutions for bins and logs. Our inventory further extends to a wide variety of building materials including bricks, blocks, sand, cement, paving, insulation and much more!
Fence Panel Ranges
Garden Gazebos
Beautiful Pergolas
MDF Wall panelling
If you are looking for anything that isn't currently showing on our website, or would like help or advice, then please contact us on 0330 100 2530 and our experienced and friendly sales team will be more than happy to assist you.
Kontaktoplysninger
1a Hook Road, DN14 5JB, Goole, Storbritannien
- 0330 100 2530
- customercare@edecks.co.uk
- www.edecks.co.uk
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Decking boards
Product was very good and particularly the fact that it came in long lengths so I didn't have to make any joins. Delivery was as per schedule with a very friendly and engaging delivery guy. Bigger project looming in the future and will definitely use again
Some of the timber that we bought as…
UPDATE - Edecks have swiftly replaced the faulty timber free of charge.
One of the timber handrails has quite big gouges where knots of wood were.
Was expecting that these would be nice and smooth but we are going to have to fill them for safety
My original delivery went to the wrong address08
I had a problem with the delivery of my decking base. It was actually delivered to the incorrect address. I contacted Edecks customer services and spoke to Danny who searched the delivery and noticed the error. He said he would look at getting it pick up and delivered to me. A couple of days passed so I contacted him again. He told me that decks would resend the decking pack asap as I had told him that I would be away at the end of the week. I called him again yesterday for an update and he assured me that the delivery would be either today or tomorrow he also agreed to send me 2 boxed of deck screws as a good will gesture for the delay. Iam pleased to say that at 8.30 this morning my wood had arrived but with only 1 box of screws. I called and spoke to Danny to let him know that my order had arrived and about the 1 box of screw. Without even pausing he said that he was sorry for the short delivery of screw and that was going to send another one by next day delivery.
Can I say that having worked in the retail sector for over 35 years, Danny's l3vel of customer service was second to none. He dealt with the issue in a very polite and professional manner and the rapid response to the issue was exceptional. Thanks again Danny for all your efforts in keeping the customer happy. Good luck for the future. Mr Connolly
Matchboard planks were left unwrapped on damp grass
Matchboard planks were left in a loose unwrapped pile on damp morning grass. No one knocked at my door or texted to let me know about the arrival. I found it when I went outside in the morning. I moved the pile inside my shed to lay straight but I had to discard about 10 boards that were stained and did not dry out. This is wasteful and I hope I have enough planks to complete the project.
You keep asking for a review so here it…
You keep asking for a review so here it is. It’s a good product just a shame about the amount of spam I now receive from the company. Stop sending me emails that I shouldn’t have to opt out of.
Good value
Easy to order
Quick delivery
Exactly what my aunt needed to repair her decking.
The boards are good
The boards are good, with only a couple with minor damage. The driver was also very helpful, helping me load it into my garage.
Right from first ordering my decking on…
Right from first ordering my decking on line I found the order very Straight forward. The man who delivered my order was both friendly and helpful. I would definitely recommend this company.
Delivery was great
Delivery was great, driver so friendly and helpful. Helped carrying the load to the lay down area, Made him a cup of well deserved tea.
Wood its self was good quality, out of about 70 lengths only one damaged, which I worked around anyway.
Used before and will defo use again.
Well deserved 5 stars
Ordering was easy. We were notified about the delivery and kept up to date. Delivery was superb and on time. Driver very helpful, obliging and friendly. Husband was very pleased with the product, plus instructions for the build were supplied, thus making the job easier. All in all well deserved 5 stars. Many thanks.
Great service
Great service, great prices, fast delivery time, couldn't ask for more.
Prices and turnaround
Better priced than a lot of places, decent delivery.
Nails were slightly pitted last time but no major deal
Good Chunky Decking!
Opted for the 32mm chunky decking in 3m lengths plus a few accessories. Decent quality and all lengths were exactly 3m long which was good as I was cutting them up into 1m lengths to make a walkway.
Great service from delivery driver as well.
Items were all in good condition and…
Items were all in good condition and great delivery
You did not deliver all items
You did not deliver all items. I had to change what I did because you didn’t deliver one length of timber
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