Disappointing. The strap broke on my bag not long after I got it. Unfortunately I had lots going on at the time so it took me a little while to go to customers services about replacing the strap. My e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Horrific !! 3 ignored emails and 1 month waiting. “Lost in transit” then the product is “sold out” despite it still being available online!! Awful service,Disgusting treatment, No apology !! Do not... Se mere
Bonjour, Je vous ai fait une réclamation afin d'être remboursé d'un achat défectueux. Vous m'avez répondu qu'un virement serait fait d'ici 7 jours. Je tiens à vous remercier, ce virement est dé... Se mere
Virksomheden har svaret
Sono rimasta molto delusa dalla manifattura del prodotto, il quale oltretutto sembra avere un marchio differente dal brand ecosusi, cosa che non è stata affatto accennata sulla descrizione del prodot... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shop Ecosusi online for a wide selection of heritage-inspired messenger bags, tote bags, travel weekender bags for men, women. Free shipping on orders over $50.
Kontaktoplysninger
East Colorado Boulevard 177, 91105, Pasadena, USA
- www.ecosusi.com
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service!
I love my bags and so does others!
Love!!!
I ordered a backpack from this website. I was a little skeptical in ordering from this website, as I never ordered from it before. But, I was incredibly pleased upon receiving my package. My backpack was wrapped securely (without causing any damage to the product.) And on top of the thoughtful packaging, this included a small note on how to maintain my order in good condition. I wish every other company took this much consideration in their deliveries.
The backpack is beautiful
The backpack is beautiful. The only thing I was a little sad about was the fact it got bent in transit. One side of the bag is a bit bent which looks as if it were wrinkled.
But aside from that, I am in love with the bag and can not wait to use for school.
The color
The color that supose to be white , it’s like some kind of grey.
The asthmatic design is lovely however-…
The asthmatic design is lovely however- I think the materials and manufacturing let the concept down. Looks beautiful on the advertisement pictures- but the materials are cheap- which is really obvious I. Real life. They also have a strong, unpleasant smell. Mine was also packaged In a bag ( not a box) because of the poor quality of the materials it is permanently bent. Also the buckle in the strap is in an awkward position abd digs into my arm when I wear it
Je suis très satisfaite de ma commande
Je suis très satisfaite de ma commande, malgré la longue livraison, les produits sont arrivés comme souhaiter.
D'une très bonne qualité prix, résistant et la pointure des chaussures sont exactes. D'ailleurs on a découvert qu'il y avait avec des petits coussins pour mettre dans les chaussures pour éviter les douleurs.
Missing Buckle :,(
I love the bag but there's just one problem. The buckles that hold onto the strap are removable and after using it for about one week, one of the buckles fell off!! And they don't sell them separately.
High School Graduation Gift
I purchased this as a high school graduation gift for a family member. She was the Salutatorian of her class and has intentions to pursue a career in law. I was worried that it did not make it here on time … it took quite a while to get here. However, it WAS worth the wait! It was gorgeous and she was happily surprised when she opened it. She loved the briefcase and especially the bow and the fact that it is removable. I would definitely order again - just be sure to order early!
Communication was great in regards to…
Communication was great in regards to updates on the package. It just took a while to be delivered. Other than that I love it.
Beautiful bag suitable for 15.6" laptops
The order takes around 10 days (including shipping) to reach me from Taiwan to Malaysia. The suitcase goes beautifully with and without the signature ribbon, which can also be detached if it's not your preference. It fits my 15.6" laptop, and can accommodate the power supply, an additional keyboard, mouse and more gear. Would say that the bag is bigger than I imagined and can look absolutely HUGE on anyone shorter than 5'8".
Beautiful!
Bought two bags from Ecosusi, both exactly like in the pictures, great quality, fantastic service. Thank you!
Prices are displayed in pounds but they…
Prices are displayed in pounds but they don't deliver to a lot of places, including islands right next to them, but still able to ship to the US. Pretty ridiculous policy.
Sono rimasta molto delusa dalla…
Sono rimasta molto delusa dalla manifattura del prodotto, il quale oltretutto sembra avere un marchio differente dal brand ecosusi, cosa che non è stata affatto accennata sulla descrizione del prodotto. Tralasciando le tempistiche lentissime, che però sono anche causa dell'emergenza covid. Purtroppo sento di non aver ricevuto la qualità che mi aspettavo avendo scorso sulla pagina Instagram e sul sito d'acquisto.
Grazie.
Bad Experience with Ecosusi
I had a bad experience with Ecosusi.
I ordered a pair of shoes and a purse but they sent me the wrong size of shoes. The website said free returns on anything and that they would cover shipping costs if it was their mistake. I understand that mistakes happen, but I should be able to return or get my money back since they sent me the wrong item. I contacted their service email and asked to return the shoes twice, and they responded to me but ignored that I wanted to return them in their responses. They asked my foot size and if I tried the shoes on. They also said that the size on the shoe is not true, the actual size is the one I ordered. I thought these comments were irrelevant to what I wanted. I found this strange. I also found the format of the emails to have mistakes in them, which is a red flag to me. The emails were not rude, but they were not polite either (no apologizing for the mistake or helping me return the item).
I really don't like giving bad reviews but I wanted to share my bad experience just so that others can be aware of this issue.
Awful customer service & refund policy
Awful customer service. Wanted to return an item - contacted the email adress given and was told where to send it - I would have to pay £25 postage, but they would be refund me. Returned the bag to the address (in China). No refund. 6 Months later the package comes back.
Awful. Don't recommend, and won't buy from them again.
This bag is gorgeous
This bag is gorgeous! I was actually missing the bow when I received my bag, but customer service was extremely helpful and sent it ASAP! Without it the bag looks incomplete IMO. Price is very reasonable, can't wait to show it off when I return to work in person!
Everything is alright
Sent wrong item
They sent me the wrong item without tags and refuse to send the correct item or refund the cost of the item. Horrible customer service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








