Disappointing. The strap broke on my bag not long after I got it. Unfortunately I had lots going on at the time so it took me a little while to go to customers services about replacing the strap. My e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Horrific !! 3 ignored emails and 1 month waiting. “Lost in transit” then the product is “sold out” despite it still being available online!! Awful service,Disgusting treatment, No apology !! Do not... Se mere
Bonjour, Je vous ai fait une réclamation afin d'être remboursé d'un achat défectueux. Vous m'avez répondu qu'un virement serait fait d'ici 7 jours. Je tiens à vous remercier, ce virement est dé... Se mere
Virksomheden har svaret
Sono rimasta molto delusa dalla manifattura del prodotto, il quale oltretutto sembra avere un marchio differente dal brand ecosusi, cosa che non è stata affatto accennata sulla descrizione del prodot... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shop Ecosusi online for a wide selection of heritage-inspired messenger bags, tote bags, travel weekender bags for men, women. Free shipping on orders over $50.
Kontaktoplysninger
East Colorado Boulevard 177, 91105, Pasadena, USA
- www.ecosusi.com
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was nervous to order, but…
I ordered an Alani bag for work and school. I was a bit nervous to buy from one of the online-only made overseas brands, but this bag is beautiful. It is clearly well made, with good quality vegan leather. It also has nicely padded pockets for my laptop and other supplies - I cannot say enough good things about this bag! Even coming from China to the States, it only took about two weeks to come in. I will absolutely buy another bag from them in the future. If you’re on the fence - DO IT. I’m thrilled!
Need to offer size 10 shoes and boots…
Need to offer size 10 shoes and boots please.
Excellent products
La mejor compra
Fue la mejor compra de este año, calidad y precio, rapidez de envio a chile ! Excelente
Excellent bag
Excellent bag! I bought this for my friend’s birthday gift, it’s definitely delicate and she likes it so much!
I don’t like the company misleads you…
I don’t like the company misleads you saying it’s made in California when it really comes from China. The purse is pleather not real leather. Looks like it will peel.
This was my 2nd purchase
This was my 2nd purchase. I am so happy with small crossbody bag, it arrived fast and protective packaging was amazing...love my new bag. Also the previous red leather backpack is amazing quality and still looking great after 3 years of use. I will definitely order again. Thank you
Love the quality
Love the quality. Leather looking bags, comfortable shoes which are one size smaller
Excellent!
The service was amazing, everything was perfectly packaged and protected with tape. It arrived surprisingly quickly and I was informed of the arrival and deliver process.
I recommend this laptop back 100%
I was uncertain about buying this product and was worried the quality wouldn't be good. I also didn't want to wait an extended time to receive it considering covid. I have to say the product is excellent and I am very happy. It's great quality and looks exactly as in photos. It has that real leather smell and is so cute. It's large enough to fit my small macbook, a binder, and another notebook. I do wish it had a little spot for pens but I use the mini pockets for my airpods and charger. I would say it is pretty much perfect for my needs. I worried also that the backpack would make it look cheap but it really doesn't. It's an excellent option if you have to walk long distances with a laptop and work items. I recommend this 100%. It also arrived within the 30 day or so time window and was well packaged.
I received every single update on my…
I received every single update on my email and was able to track it without problems. I can't really rate the shipping experience as a whole because I shipped it to a locker and later to my own country. I did this because due to corona ecosusi couldn't ship to my country, but I totally understand and this information was provided before I bought the bags so it was something I expected. I do think it took a while for the package to arrive to my locker in the States, it was around 3 to 4 weeks (counting only business days). But anything else was great concerning the service and the customer experience I had.
super comfy !
I ordered the martin boots and honnestly the most comfy boots I've ever had !
And they seems to resist to the many bike journey I made under the rain in Copenhagen !
I'm so happy with theses
Our Christmas gift came quickly
Our Christmas gift came quickly, packed safely and was a huge hit! Very stylish briefcase.
I spent around 80$ for a bag
I spent around 80$ for a bag, and the quality is super horrible. I am Chinese and this is the standard “taobao” bag that gets made and shipped from china that you can purchase for $5. I wanted to return it but you pay for international return fee, around $20-30 depending on where, really not worth it at all. The bag also has chemical smells and is still and can’t fit anything.
Sombre Vintage Briefcase
I bought my daughter the Sombre Vintage Briefcase as a gift. The bag looked great but she couldn't figure out how to keep the bag flap closed when in use and didn't mention it to me. When I asked her why she wasn't using the bag she explained and upon investigating I discovered the bag wasn't actually complete and was missing some parts on the closure straps. I contacted ecosusi, sent them some pictures of the bag, and they happily sent me a replacement bag which works as expected now. It had been several months after I originally purchased the bag so I was pleasantly surprised that they didn't give me any grief about not having contacted them sooner. So I'm a bit disappointed that we received a dud at first but I'm very happy with the customer support we received and the final product. The bag looks great and my daughter loves it. She uses it has her high school backpack and it looks so much nicer and cooler than a standard backpack which costs just as much if not more.
Would recommend
My satchel arrived in reasonable time from abroad, great quality and looks as lovely as in the photos.
Well deserved 5 stars
The bag came well and faster than expected which was a plus. It looks absolutely lovely and its size is perfect for everyday use. The quality can be seen too from the details inside the lining for example.
Lovely purchase!
The quality is unbelievable
The quality is unbelievable, I love my bag
Not durable, poor customer service
I have bought items in the past and it would take months to arrive. The bag designs are cute, but not durable. Will start deteriorating after a couple months. They also do not have SHOES in stock but will sell them anyways. After two months of no shipping/tracking info, I contacted them for a refund and THEN they created a shipping label That day and responded with:
“ Due to your failure to provide your handling advice in time, the warehouse will arrange the shipment according to your order record after your package is restored to inventory. After arranging the shipment, we will not be able to modify the order status of in transit packages. If you need to cancel, please arrange the return procedure after the package arrives at the destination. When we receive the returned package, we will arrange a refund for you.”
Whoever is in customer service needs to get reconsider doing something else. Don’t sell something and claim it as in stock when it’s not even produced. It is manufactured in China so the labor costs are lower. The tracking is non-responsive if you are ordering shoes.
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