Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Callum recently installed a new boiler for me and I was very impressed with his work. He was polite, hard working, and kept me informed throughout the whole process with clear communication. The job was completed to a high standard and everything was left tidy afterwards. I would definitely recommend Callum to anyone looking for a reliable and professional plumber.
I am very disappointed with the lack of professional communication from Ecolution Group regarding my solar installation paperwork.
The initial experience was positive. I contacted them on 16th December 2025 regarding my MCS certificate and received a quick response by the 18th. However, that is where the service stopped.
On that same day (18th Dec), I requested the G98 (DNO) certification letter, which is essential for me to register for energy export with British Gas. I received no reply. I followed up on 9th January and was told over the phone that they had "requested it from the DNO."
Since then, it has been total radio silence. I sent a formal warning on 1st February and another follow-up on 5th February, but they have completely ignored my emails.
The most frustrating part? I contacted the DNO myself, and they confirmed the system is already registered. Ecolution simply needs to provide me with the confirmation letter/certificate, yet they refuse to respond to my messages or provide the document I need to start getting paid for my exported energy.
I am very unhappy with how I have been treated. It shouldn't take months of chasing and formal complaints to get a single piece of paperwork that already exists.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
