Easy Florist Anmeldelser 

479
•
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered thus succulent from a florist and paid more to get quality. However whst i recieved was china quality. Cheap and out of shape. Company refused to give me full refund including del charge and e... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

They use Evri as a courier so beware. Ordered 2 planters, after 7 days of waiting and the tracking number continually informing me they were still waiting for it, I asked for a refund. Instantly the t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Was looking for vases for my daughter's wedding. Good selection of products, description and sizing, and a very reasonable price. Ordering online was easy, items were delivered on time. They were inc... Se mere

Bedømt til 5 ud af 5 stjerner

Swift service and the galvanised vases were exactly as they looked on line, thin enough metal to screw into wooden pillars but robust enough to stay up the pillars at an all night party with quite hef... Se mere

Virksomhedsoplysninger

  1. Events og underholdning

Skrevet af virksomheden

The Home Of Florist Supplies: for all your florist sundries including ribbons, cellophane, silk flowers, floral foam, glass vases, wedding accessories and much more. Trade & Wholesale accounts available.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

479 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(479)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Great prices and easy to order

Great prices and easy to order. Prompt delivery. Have used before and recommended to friends. A little disappointed that the standing peacock was white cardboard underneath though. Overall great service.

10. oktober 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I did not receive the order - Bad Customer Service

I did not receive the order, even though it is marked as delivered. I emailed, had not response back. Tried calling no answer or it rang off.

The did get in touch and apologies, after my colleague managed to get in touch with them and they did offer a full refund, but I had to keep on chasing. It is a shame as the product was good. Maybe the problem is the courier service used for the delivery.

29. september 2023
Uopfordret anmeldelse
Easy Florist-logo

Besvarelse fra Easy Florist

Hi Dina,

I apologise for this, I can see an email was sent but not replied to as it was commented that someone was in contacted with your colleague Symone and they had offered a full refund as the courier had not delivered correctly. We've adjusted our processes going forward to make sure these are still followed up despite having contact with another person in an organisation

Regards
Peter

Bedømt til 4 ud af 5 stjerner

Your asking for s review on a order…

Your asking for s review on a order that was ordered on Thursday ive received little information at the moment.

21. september 2023
Uopfordret anmeldelse
Easy Florist-logo

Besvarelse fra Easy Florist

Hi Karen,

Sorry about this, I can see that this email was about your previous order which has already been delivered and I hope you are happy with, your latest order should be leaving us shortly. Thanks a lot for your orders

Regards
Peter

Bedømt til 5 ud af 5 stjerner

Wood board

Was looking for the perfect, affordable wood slice/board for my wedding cake. They were out of stock but kept me posted once they had back in stock.

Extremely happy with the quality of the product.

Thank you so much ✨️✨️✨️✨️✨️

4. september 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Flower vase not fit for purpose…

I bought the brocante filigree metallic flower bowl - the description said “reuse this bowl again and again for future events with artificial or fresh flowers inside” When I put water in it it leaked. I looked at the label which said it came with a plastic liner. I contacted customer service, sent them a video and asked for a plastic liner. They replied that they do not supply the plastic liner and that it did not state that the bowl was watertight on the website and because I had used it they would not allow a return or refund me.
Their next email said “ When it comes to using fresh flowers, it's essential to utilise oasis foam to secure the flowers in place and maintain their hydration. Unfortunately, we don't recommend submerging fresh flowers directly in water on our website, as this deviates from the methods used by florists”.
!!
I have contacted my credit card provider who agree that the item does not match the intended purpose and will endeavour to get a refund for me.
Absolutely appalling customer service, completely obstructive and clearly with very little actual knowledge of floristry

1. september 2023
Uopfordret anmeldelse
Easy Florist-logo

Besvarelse fra Easy Florist

Hi Sian,

We are deeply sorry that the resolution provided did not meet your expectations. Unfortunately, as previously mentioned, we do not include liners with this product, and it is not advertised as being watertight. We are open to investigating this matter further if you could kindly provide an image of the label, but upon reviewing our entire product range, we have not found any instances of such labeling.

Moreover, because these items have been used, we regret to inform you that we are unable to accept them for return or refund. We apologise if this outcome is disappointing to you.

We want to express my sincere apologies if you feel that the level of customer service you have received has been less than satisfactory. We genuinely strive to assist our customers to the best of our abilities. If you have any further questions or concerns, please do not hesitate to contact us, and we will do our utmost to assist you in any way we can.

Bedømt til 4 ud af 5 stjerner

The product was good

The product was good , well packaged and what I’ve come to expect from previous orders .
However I paid for extra for a Saturday delivery , ready for a Monday wedding and it did not arrive.
Luckily I was there on Sunday finishing the wedding items off as the delivery guy dropped it off then with a “ I didn’t think anyone would be working here on Sunday” . So product and ease of ordering is 5* but on this occasion the delivery date wasn’t met hence the 4*

3. september 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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