Ordering and delivery was fine--no complaints. But returning items for refund or exchange is my problem with Easy Comforts. All the other catalog companies I order from have preprinted return labels... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All the items were as advertised. The special water hose holder was exactly what we needed. Ruby clothes hangers are the ideal solution for keeping the closet neat and being able to find matching item... Se mere
I ordered some front closing bras to wear after surgery. They were all priced right, fit as described, and good quality. They did send me one wrong item, but the problem was resolved quickly and pr... Se mere
shipping time was great, but when we went to put the sheet risers together, the rubber coating was too thick to go into the holes they were supposed to go in. We made due as we were traveling and nee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Hjemmesygepleje
- Butik med aromaterapiprodukter
- Butik med badeværelsesudstyr
- Handicaporganisation
- Leverandør af hjælpemidler
- Wellnesscenter
Om Easy Comforts
Skrevet af virksomheden
The Easy Comforts catalog and internet business was established by the Walter Drake Company to provide value-priced health and personal care merchandise to their maturing customer. Whether you are seeking products for yourself, a family member, loved one, or friend, these products are designed to ease you through difficult times and situations and provide comfortable solutions. When life presents a physical challenge, we are here to help you get through those times so you can enjoy better ones!
COVID-19 NOTICE:
We are open for business and working to safely serve you. Our Economy shipping timeline has been slightly extended to 4-12 business days due to the impact on delivery times from COVID-19. Thank you for your patience and understanding. We appreciate your business.
Kontaktoplysninger
2155 S. Oakwood Road, 54906, Oshkosh, USA
- 855-202-7391
- help@easycomforts.com
- www.easycomforts.com
3,7
Middel
17 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Easy Comforts
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
Thank you for reliable product and…
Thank you for reliable product and service. I look forward to your catalog!
BJ Deaton, Amarillo
27. april 2024
Good quality.
I have purchased items from the Easy Comforts catalog for over 20 years. I've always found their products of good to high quality with excellent prices. They back their products with easy return and prompt refunds
1. maj 2024
Liked product
Liked product
Tracking complicated
Return instructions confusing- different on website &
Enclosed return form
2. maj 2024
Besvarelse fra Easy Comforts
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
happy customer
i have ordered from you many times and never had a problem the order is right and delivery is good
2. maj 2024
I ordered by phone and everything eent
I ordered by phone and everything eent smoothly.
27. april 2024
I think too many products are just…
I think too many products are just plain junk from China. What I ordered appeared nice in the pictures but that wasn't what I received. And sizing is different from China than in the US. I sent half my order back - couldn't use either product. I mailed it back yesterday. And getting a return shipping label was a nightmare.
1. maj 2024
Besvarelse fra Easy Comforts
Thank you for sharing your feedback with us. We understand your disappointment and frustration regarding the quality of the products you received and the challenges you faced with sizing and returns. We sincerely apologize for any inconvenience caused.
We take customer satisfaction very seriously and are committed to providing high-quality products. We will thoroughly investigate your concerns and take appropriate measures to ensure that such issues do not occur in the future.
We appreciate your patience and understanding as we work to improve our products and services. Your feedback is invaluable to us, and we will use it to make necessary improvements.
Thank you for taking the time to bring this to our attention.
When the infrared booties did not fit &…
When the infrared booties did not fit & I knew Easy Comforts would refund back to my Visa debit card, I realized that card had been discontinued by my bank, so I called the Customer Service line to ask if they could mail me a check or refund to my new MasterCard debit card. I was told they could only refund to the original card. They offer me a $10 voucher to use on anything in the catalog for the next 12 months, but my purchase price was $23.98 without counting shipping costs, so why would I do that? That means the $23.98 will bounce back to them, and I would lose entirely... so how is that the best Customer Service?
30. april 2024
Besvarelse fra Easy Comforts
Thank you for the information. When refunding for an order and the credit card is no longer in use, we must process back to the original form of payment. It is the bank issuing the card to transfer the funds to the new card. If the account is closed, your bank issuing the credit card is responsible to issue a refund check back directly to the cardholder.
The merchandize is better quality than I expected!
It came delivered to my door sooner than I expected. Actually there were 2 deliveries as items came from 2 different sources. The table that arrived first was easy to assemble and is better than I expected. The second delivery brought several items that are great. The most appreciated is the handy bottle lid opener. I use it almost every day and am so glad I have it. Solves a problem that has been one for me for years. So easy to used and reliable. The fruit candy was so good, it is all gone already.
30. april 2024
Knowledgeable employees would be a good…
Knowledgeable employees would be a good start.
I had difficulty communicating with the person I was talking to and when I checked the confirmation it was the wrong item. It was a stressful situation and I cancelled the order.
30. april 2024
Besvarelse fra Easy Comforts
We sincerely apologize for the frustrating experience you had while communicating with our representative and the subsequent error in your order confirmation. We understand how stressful this situation must have been for you. Our team is committed to providing accurate information and ensuring smooth communication with our customers. We will thoroughly investigate this matter and take appropriate measures to improve our processes. Thank you for bringing this to our attention. Your feedback is invaluable in helping us enhance our services.
If you have any other questions or concerns, please feel free to contact us.
Thank You,
Sarah 11542
Easy Comforts Customer Service
email: csr@easycomforts.com
phone: 800-296-5174
Besvarelse fra Easy Comforts
Thank you for your review. We're glad to hear that your product worked just fine. Please feel free to update your review to reflect the Customer Service you experienced dealing with us!
If you have any other questions or concerns, please feel free to contact us.
Thank You,
Sarah 11542
Easy Comforts Customer Service
email: csr@easycomforts.com
phone: 800-296-5174
She was very helpful and very courteous
30. april 2024
Everyone was very helpful explaining…
Everyone was very helpful explaining everything where I could understand it
30. april 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.