Easirent - Bootle Anmeldelser 91

TrustScore 4.5 ud af 5

4,4

The New Strand, 21 Washington Parade, L20 1AA Bootle , Merseyside, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This company conned me out of 350. GBP because I did not have a credit card. I have NEVER had a problem with any other company. When I took the car back they told me I would have to find my own way fr... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent advice and support provided by the team to a novice Luton Van Hire driver. Many thanks for your help and support

Bedømt til 2 ud af 5 stjerner

Took way to long to get the van i booked Ended up being hour behind cause iof wait Then was told only had 150 miles free After that 20 peace a mile Would of cancelled booking but was desperat... Se mere

Bedømt til 1 ud af 5 stjerner

Disgusted how the man on the front desk handled me. Do not recommend!! He was no help on trying to resolve the situation of me not having two proofs of address as I explained several times my situatio... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Biludlejning

Skrevet af virksomheden


Kontaktoplysninger

  • The New Strand, 21 Washington Parade, L20 1AA, Bootle , Merseyside, Storbritannien

  • 0151 922 4991

4,4

Fremragende

TrustScore 4.5 ud af 5

91 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

We was refused a refund

We was refused a refund. My partner paid for the rental online. I did not have my card to hand. We was therefore refused a refund and was treated like dirt. Avoid these.

24. oktober 2019
Uopfordret anmeldelse
Easirent  - Bootle-logo

Besvarelse fra Easirent - Bootle

Hi Alan,

We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Bedømt til 1 ud af 5 stjerner

Booked and had to Canncel after 30…

Booked and had to Canncel after 30 minutes , called and refused a refund.. They Chargre 3 day canccelalation fees.

12. oktober 2019
Uopfordret anmeldelse
Easirent  - Bootle-logo

Besvarelse fra Easirent - Bootle

Hi Muhamed,

We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

We can confirm a refund has been checked on 14/10/19 and once authorised, will be in the queue to be paid out. Thank you for your patience and please accept our apologies for the delay in this instance.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Bedømt til 1 ud af 5 stjerner

The car was not available and had to go…

The car was not available and had to go to Enterprise.
What a terrible experience.

30. september 2019
Uopfordret anmeldelse
Easirent  - Bootle-logo

Besvarelse fra Easirent - Bootle

Hi Alan,

We state during the booking process and in the confirmation voucher the required documents for your rental including valid proof of address and DVLA check code.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Bedømt til 3 ud af 5 stjerner

very high access money they hold balance on your credit/debit card

Booked Van online for £19.99, went next day Sunday to collect the van everything was good except the access they charges. they hold your balance from your credit card which was £1250 + £100(Fuel Deposit) = Total £1350 which i think is extortionate. But if you can't afford that or have not got enough money on your credit card then they offer you lower access which in my case was £250 on your debit card that they will hold on to £250 on your debit card but they charged my £20 for this lower access. so they charged me more than the double that i booked the van for. fuel policy is ok, and on return no hidden charges which was good too. apart from that extra £20 and high access money it was all too smooth.

23. september 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

EASYRENT

Prices are the best and they do what their name says..........its easy to rent ☺

16. september 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Receptionist was condesending

Receptionist was condesending. Tried to charge me £180 for using debit card instead of credit card. Cancelled booking.

10. september 2019
Uopfordret anmeldelse
Easirent  - Bootle-logo

Besvarelse fra Easirent - Bootle

Hi Michael,

We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day including a valid credit card.

We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.

For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews

Kind regards,
Reviews Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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