Jahre kaufe ich DvF, Habe ein schönes Kleid gekauft,bezahlt und zurück gesendet, da es nicht gepasst hat...nun bekomme ich den Betrag nicht zurück erstattet.. UNFASSBAR! Über 2 Monate warte ich nun... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a dress on Thursday evening with standard shipping, received confirmation of dispatch on Friday and then courier delivered on Saturday! Amazingly quick and efficient service and comms. Plus th... Se mere
Horrible customer service. No return confirmations, email/phone answers, or refund after 20 days since they have received my return. I had to report a dispute to my credit card company to deal with t... Se mere
I placed an order and they sent something completely different. When I called to let them know, Kaitlin, the customer service representative, insisted that I send photos of what I got before she woul... Se mere
2,1
Under middel
27 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Buyer beware
Ordered a dress online. Dress was delivered to wrong address in wrong state. I have called, messaged, and emIled dvf and no one replies. Terrible.
25. oktober 2020
Uopfordret anmeldelse
Atrocious customer service and lies!
Atrocious customer service. I placed an order in May, when I tried to place a June order, I had questions about fabric so I called: NO ONE is picking up the phone. I emailed, NO ONE is responding to emails, I left a message on DVF Facebook page, NO response, so I did NOT place any June order. If that was not enough, they lied to the BBB, saying they didn't receive my emails, when I still have copies of my 3 emails!
6. juni 2020
Uopfordret anmeldelse
I have ordered a dress 3 weeks ago and…
I have ordered a dress 3 weeks ago and never received it. I called customer service and they say that due to short staffing one is to communicate through email and then emails are not replied. My order is in limbo. WORST customer service ever. Will never order from DVF again. Order number 01329501
27. maj 2020
Uopfordret anmeldelse
worst customer service EVER
worst customer service EVER! They shipped a package with FEDEX but it got lost. I called FEDEX and they said there is no signature on file and asked me to contact DVF.com. I called DVF.com and they said yes there IS a signature so they cannot assit me with this order! EXCUSE ME?!!! They have not even tried to got the signature proof for me!! What kind of company on earth does such shi**ty thing to customer?! charge their card with no duty to help with the order which went wrong?!!!
25. marts 2020
Uopfordret anmeldelse
Poor customer service
Poor customer service
Bought a pair of pants on sale, the pants were not a true size. Asked online to return, NO they cannot send me a smaller size due to their warehouse inventory system.
Wow - that was a quick never see you again, lots of other vendors out there with real high end merchandise.
They lost a customer, I am true to my word will never buy DVF. product.
18. marts 2020
Uopfordret anmeldelse
Ridiculously limited stock in DVF’s…
Ridiculously limited stock in DVF’s Bruton St store season after season.
21. november 2019
Uopfordret anmeldelse
Do not buy anything from this company
Do not buy anything from this company! The worst customer service. Don’t waste your money. The quality is not good.
I bought a blouse a yr ago. A sleeve ripped after one time ware. The customer service didn’t do anything. No refund, no fixing ANYTHING!!!! Watch out!!!!!!
23. marts 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.