Cheating Business by DURIAN. I purchased full leather sofa set two years back. Durian delivered me half leather and half fake leather. Now fake leather has started peeling off and tearing off just... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Durian is the worst brand in furniture manufacturing market. Specially the Leatherette Sofas made of worst quality China make Leatherette within one year will look like street dog without hair. The so... Se mere
Virksomheden har svaret
The shade of color is too dark which is different from one shown on the web site while ordering. It is disappointing that Durian doesn’t buy back its own old furniture or even helps in disposing it of... Se mere
I had the worst customer experience with this company. Every interaction was filled with lies or proved to be useless. The bed I ordered arrived a week late, despite being promised each day that it w... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Buy branded quality home & office furniture at Durian store. Find the most stylish and affordable sofas, beds, tables, office chairs & desks online. Shop Now!
Kontaktoplysninger
Mumbai, Indien
- www.durian.in
1,6
Dårlig
282 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bad Experience even after spending on higher side.
1st I ordered Durian Chair from pepperfry and I got a manufacturing defect chair. Than again I ordered the same chair directly online from Durian, again I got damaged chair. Than 1st the handle was changed, than there was issue in base, again base was changed and finally than handle which was changed was of different design than other side handle and still it is pending. It's almost 1 month I think one by one parts are changing. Now tell me if you be on my side what you will do. I spent around 10K in Durian because of brand image and what I have got?
25. januar 2021
Besvarelse fra Durian Furniture
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
The quality and comfort is not great
The quality and comfort is not up to the expectations which I was looking from Durian
22. januar 2021
Besvarelse fra Durian Furniture
Dear Customer,
Thanks for taking the time to share your valuable feedback with us.
I have passed your thoughts on to the team and we will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
The chair faired very poorly on…
The chair faired very poorly on ergonomics.
I contacted the support team as well but did not hear from them.
Really expected better product and service.
18. januar 2021
Besvarelse fra Durian Furniture
Dear Customer,
We hope that we were able to resolve your concern satisfactorily and deliver the excellent experience we are known for.
We take pride in being able to cater to our customer's needs as much as possible, so we are truly sorry for the inconvenience caused and assure you to provide a better experience in the future.
Thank you for your patience and we hope to see you again.
Regards
Team Durian
Besvarelse fra Durian Furniture
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Good product
Chose the product after much deliberation and found the height to be lower than advertised. Packing needs to be improved as a part was received broken although replaced while installation. Overall a good product.
4. januar 2021
Besvarelse fra Durian Furniture
Dear Customer,
Thanks so much for your feedback! We’re really glad you enjoyed the experience and appreciate you taking the time to share your feedback with us.
We've taken your feedback and will definitely work to include your recommendations.
Thank you again for taking the time to share your experience and we look forward to seeing you again.
Regards
Team Durian
Happy with my order and your service
The chair has been delivered and installed. Your service is excellent. And, the chair is ergonomic.
Order ID : D#23088
Rishi Chadha
(M) +91 9986014093
3. januar 2021
Besvarelse fra Durian Furniture
Dear Customer,
Thank you so much for your feedback! Your review means a lot to us and we’re really glad you enjoyed the experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for your kind words and we look forward to seeing you again.
Regards
Team Durian
Website said installation of chair was…
Website said installation of chair was free. but till now no one came for installation. Product was just couriered. Tried to reach customer care, but no response
28. december 2020
Still not rcvd
25. november 2020
Service is not up to the mark.
20. november 2020
quality is not upto mark: no trust on durian site
quality is not upto mark. i raised completed about minjar break at armrest rotation section. support from indra nagar called and told me it like that only all chairs have same look. i asked to sent photo of other chairs he said he will send and requested t the issue as closed . the moment i said ok . till now they did not sent any photo of exisits chair till now
19. november 2020
My product isnt delievered despite…
My product isnt delievered despite weeks and no news.
19. november 2020
Delayed delivery , No tracking information
While purchasing the delivery date was mentioned as 10-Nov however even after 1 week the product is still not delivered on 17-Nov.
Really bad experience.
No tracking information is provided and there are no updates from the company regarding shipment.
17. november 2020
Very poor response and unprofessional
Order is still pending, Opt for EMI but couldn’t happen.
17. november 2020
We have not yet received the product..
We have not yet received the product... How can we judge? Aren't you jumping the guns?
15. november 2020
Delay delivery and unprofessional attitude of customer care unit
No updates on the delivery status. Tried number of time to reach customer service team. But they always provide same answer that someone from backend team will contact you. But no one bothered to call.
Installation of product is still pending. Seems made wrong decision to opt for durian product.
15. november 2020
Delivery process is too slow
Delivery process is too slow , a week time to deliver in city like Gurgaon where you have outlets , is just not appreciated
14. november 2020
online sales experience is horrible and…
online sales experience is horrible and delivery is VERY late.
12. november 2020
3+1 sofa
Have ordered 3+1 sofa, which I found very nice...always wanted to have furnitures from Durian...😀
9. november 2020
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