Terrible experience. My first order was cancelled for unknown reasons? I ordered again and got an order confirmation only to see a few days later the payment was reversed so I called to check on the o... Se mere
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Se, hvad kunderne siger
I purchased two pairs of Duluthflex Ultimate Cargo work pants during a BOGO promotion. Over two weeks later I received only one pair. When I asked about it, Heather said I was only charged for one pai... Se mere
I have had two terrific interactions purchasing clothes from Duluth Trading. The clothes are made extremely well, great fit and finish. High quality control even for their toys. Fast delivery and gre... Se mere
Despite being labeled as “durable” their pants tear very easily. I don’t do construction or anything heavy, just work at a grocery store and these things tore all over. Customer service is extremely r... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Duluth Holdings Inc., which primarily sells goods through its Duluth Trading Company brand, is an American workwear and accessories company.
Kontaktoplysninger
Countryside Dr 170, 53508, Belleville, USA
- www.duluthtrading.com
You might not think much of it
You might not think much of it, but what’s in the profile pic is more than just a name. It’s who finally got things moving again.
Buyer beware, your order will get canceled without explanation or follow up email
I’ve had this happen to me twice where I placed an order, I got an email confirming my order, and then nothing arrives. When I check on the order, it’s like it never existed. From what I was told from customer service there was a problem “with my payment method” and that they charge the card not when I placed the order but days later when they are ready to ship it. I’m not sure what is going on, or if they’ve been flagged for fraudulent orders. There was no issue with my payment. Also, they never sent an email stating that they couldn’t send out my order as an example, it is Father’s Day weekend and I have nothing that I preplanned in purchased as a gift.
Buyer beware
Be careful and make sure all the information on your order is correct. Once you hit the buy button nothing can stop the order. Not even calling with 15 minutes of receiving email confirmation. I hadn't purchased anything in 10 years or so. My how things have change. Beware.
SO I AM...WAS GOING TO SPEND $106 …
SO I AM...WAS GOING TO SPEND $106 THEN WHILE CHECKING OUT I WAS INFORMED THAT I STILL HAD TO PAY FOR SHIPPING. $13.99 AND I JUST SAID, NAH. I WILL JUST BUY THEM SOMEWHERE ELSE. MAYBE NOT FROM DULUTH, BUT I THINK ANYONE WOULD LOVE TO TAKE MY $106 DOLLARS AND NOT CHARGE ME A BOGUS SHIPPING FEE. JUST LOOK AT MY ORDER HISTORY WEB28858681 WEB20560621 WEB19165774 WEB19165319 WEB18764594
I have been buying Duluth products for…
I have been buying Duluth products for years. Most products are good quality but very pricey. I will boycott all Duluth products going forward that are not American made. I have recently purchased at an even much higher price American made work pans from 1620 WORKWEAR. And will continue to do so until Duluth offers an American made choice. Bring it home Duluth!!!
5 star quality & customer service, 1 star sizing accuracy
First, I'm very impressed with the quality. I sliced my leg open on roofing sheet steel, about 1/8" deep, but the pants didn't tear. At all. Very comfortable and convenient. But.... The sizing is TERRIBLE. Im a 6, but their sizing says I'm a 00 or XXS, not my typical Medium. So I give them 4 stars to get theit sizing corrected. Stop vanity sizing. If some is a size 12, don't label them a 6. Sort of inconvenient to return and exchange. But they have a 1 years tags in return policy so I'll be driving to Knoxville from Johnson City to return. But I definitely recommend their overalls. I'm a farmer / construction worker and love them.
Bought a pair of shoes
Bought a pair of shoes, (american heritage),didn't wear them much at all and the soles are falling apart....bad.
I barely wore them out of the house!
Left rear pocket has a tear at the…
Left rear pocket has a tear at the corner stitching. The quality of work or materials has deteriorated. The only thing that goes in that pocket is a plastic swipe care. The size of a credit card. The pants are not even a year old. To save money I should have shopped at my local Walmart. Wish I could have attached a picture.
i purchased buck naked mens underware…
i purchased buck naked mens underware 4/2025 the material is junk compared to the ones i got a couple of years ago also this company will not answer text , e-mails with ? i will not be buying from Duluth anymore buyer beware very high priced also shop around
This company lack professionalism
This company lack professionalism and relaybility. I ordered to Israel which is IL but they shipped to Is which is Iceland.I sent two mails and got the same replay that it has shipped to Israel. In chat one rep said the payment was declined which was not true and another rep on phone named Cathy said
she contacted FedEx and it was fixed,which also turned false. In the end, yesterday on chat Norma said shy fixed it to IL but it can take a bit of time but eventually it arrived to Iceland.They we're OK enough to refund but how much effort to change country is beyond
reason for old company not to mention their claim in the end that they cannot contact Fedex.is there a company who cannot call their carrier? Very strange indeed
Duluth sent 4 shirts via On Trac
Duluth sent 4 shirts via On Trac. Two weeks after shipping In Trac said they delivered it. It was NEVER delivered. Contacted Duluth and they said they would send replacement shirts. Two weeks later not a word from Duluth. This company used to be good. I recommend Duluth until they can get their services back together. TERRIBLE CUSTOMER SERVICE!
Your new commercial sucks and I will…
Your new commercial sucks and I will not be purchasing anything else from you.
𝙺𝚊𝚕 𝚛𝚘 linc• 𝗻𝗲𝘁
I requested for my funding back three week ago (successful) throu...
I requested for my funding back three week ago (successful) through the company on my profile pics/ headline and the (account) is still not open I will Not put my money on it again...
Terrible work clothes
They don't stand behind their products. The No BS warranty is garbage, complete joke.
Used to love this place but now they…
Used to love this place but now they can’t seem to get an order right no matter what. Can’t talk to anyone and they make you pay to ship back wrong items sorry Duluth but no more. Cathay is gonna love you guys
Order 6 pair of underwear
Order 6 pair of underwear. They send me 3 shirts and a pair of pants. They won’t send me the correct order until I return the bad order I got! No sorry no offer of a future discount. Nothing!!
Orders never show up
Ordered pants on black friday, they took a month to show up. Processed a size exchange a week later and they never showed up. Now the size is out of stock after spending hours trying to talk to customer service. It is such a joke company anymore. Will never spend money here again.
Always great for me
I have made many purchases over the years and I have never had a bad experience ordering. I will say that as most companies these days costs are high and goods are not always as good as before. But I still like the fit and finish of their clothes. They have a lot of sales and if you are patient there are good deals to be found. I would definitely say if ordering around the holidays or before a weekend I would expect things to be on the slower side.
quality quality quality
Bought some ladies overalls and "Duluth Reserve Joggers" over last years Black Friday Sale. The sale price was amazing and the products are even better. They are comfortable, sturdy, they dont upset my chickens... the pants are for sure my new favorites and my husband is jealous. They deserve way higher than 1.5 stars for the quality alone.
The Duluth Trading company quality down and price up.
The Duluth Trading company had been my primary clothing supply because of their larger sizes. I'm taller and for a long time rounder. You used to be able to count on the quality but they now get the vast majority of their goods produced in Viet Nam. I have no issues with foreign work but in this case they have made lower quality goods than were previously available, and they raised the price... considerably. So, quality down and price up is maybe what a board of directors wants but not consumers.
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