DRMTLGY Anmeldelser 

They tell you that you will be receiving a gift after your order is placed. That was in 2025. No gift as of April 2026.
I asked them about this eveytime I get a marketing text from them. I was told to email them. I did 4x but no response. But I get daily texts about their products. They have incrediblly poor service but conract me frequently to get more money. Find another company

I got the heavily advertised tinted moisturizer and under eye corrector.
Both are fairly good products, not a game changer as all the advertising leads to believe. Just a normal tinted moisturizer and under eye cover up. I may purchase again, but only if there was a deep sale. It’s really just a hyped up product.

I did end up canceling my order as it was taking too long to get to me and they refunded me immediately and canceled my order! I do want to try it again in the future when I’m not in a rush for product!

I made a single order with them, inputting my credit card number. I usually use ApplePay to give me a layer of protection against fraud, but the company didn't offer that option. Two things happened: I had two charges for the same order on my credit card (amounts differed by a few pennies) and my card was almost immediately hit with 5 fraudulent charges to Rebtel, a cheap international calling service. I called the card and flagged the 5 Rebtel charges as fraud. Luckily, they agreed. I then contacted Customer Service at Drmtlgy and got a run around about the two separate charges. They kept sending me details about the order and saying the issue was resolved, and they were glad they could help me. It took 5 emails with customer service to get someone to admit that the second charge wasn't correct. I obviously will never buy from them again. (And the products I bought were just meh.)

Ordered on February 27, and as of today, March 17 (!!!), I still haven’t received the package. Customer service has handled this terribly, especially since the package was clearly lost in transit for some time. They are doing nothing, even though the tracking has said “package lost” for a while. Don’t order from this brand.

I never received the product It says deliverd however It was a sunday and my office is not opened. I was asked to check with neighbors, There are no neighbors since we are an office building. They said wait 10 days and I did ... still not here. This company does not seem reliable I just want a refund at this time

I live in South Africa. Ordered a small product on Jan 30th. Paid a hefty price to have it shipped to SA and customs duty. IT STILL HASN’T ARRIVED and it was released from customs 5 days ago!! Do not order from Drmtlgy if you live abroad. Not worth it.

View More Details:
Additional Tracking Number:
DATE UPDATED
DETAILS
LOCATION
3/9/2026 11:02:00 PM
Item released by customs
ZA

3/4/2026 2:43:00 PM
The item is at customs
ZA

3/4/2026 2:43:00 PM
The item is being processed by customs
ZA

3/4/2026 11:31:00 AM
The item has been processed in the country of destination
ZA

2/23/2026 5:01:00 PM
The item has arrived in the country of destination
ZA

2/23/2026 5:01:00 PM
The consignment has arrived in the country of destination
ZA

2/14/2026 4:16:00 AM
The item is on transport to the country of destination
NL

2/13/2026 12:07:00 PM
The item is received by PostNL
NL

2/13/2026 12:07:00 PM
The item is processed at the PostNL sorting center
NL

2/11/2026 7:13:00 PM
Parcel is processed in sorting center
2/10/2026 3:12:00 PM
Consignment received at the PostNL Acceptance Centre
NL

2/9/2026 10:51:00 AM
Consignment received at the PostNL Acceptance Centre
NL

2/9/2026 9:24:00 AM
The shipment is handed over in bulk, final acceptance of goods to be confirmed
ZA

2/7/2026 11:21:00 AM
The item has arrived in the transit airport
NL

2/6/2026 7:06:08 AM
In transit via Post NL UNREGISTERED DIRECT tracking #: UT949429506NL

2/6/2026 7:05:08 AM
Parcel Shipped
South Hackensack NJ

2/6/2026 5:17:00 AM
The item is tied to a MAWB and ready for shipment
US

2/6/2026 4:17:00 AM
The item has been manifested and ready to transport

2/6/2026 3:17:00 AM
The item is pre-advised
US

2/4/2026 10:38:14 AM
Parcel Received and Processing
South Hackensack NJ

1/30/2026 1:58:39 PM
Shipment in Transit to the ePost Global Processing Center

1/30/2026 1:57:39 PM
Data Received
19120

I tried leaving a review on their website but they blocked it. I was really excited about trying the sunscreen and the needless serum. All the positive reviews and hype, I thought for sure it would be great and I don't particularly have sensitive skin. But I can tell you right now for the price the sunscreen smells like latex paint, so I'm not sure what ingredient is in it, but it doesn't smell good and I've read other reviews that mentioned that issue and it's actually true. As for the needless serum, it completely dehydrates my skin barrier. My fine lines show more after use, even though I'm using it with my face cream of which I have multiple kinds and it still does the same thing. I'm not saying these aren't good products, but they certainly didn't work for me. I can say is that the sunscreen feels okay on my skin so I will give that the extra star.

This is a wonderful company to do business with. The customer service and products are Excellent.

First off, I LOVE DMRTLGY products. They are affordable but more importantly- effective!! However, in the past 4 months there has been a significant decline in their order processing times and accuracy. It took my mom several attempts to get her order and when they finally shipped it, multiple items were out of stock. I am now noticing significant delays in processing and it seems only after I reach out to customer service do I see movement on my order. It is taking 10 plus days for them to process orders, then add in shipping time. You have to plan for you to not get skins. Are products for half a month after ordering! DRMTLGY- please fix this so we can put you back up on that pedestal!!!

I have been asking for a return lable since January. I get an answer but never a lable. Crazy responses. Like the lot number. I just need a return label. I have bought your products before but this one was way too dry for my skin. And my skin is not dry. If you can get me a return lable I would be so grateful.

Every product I have purchased and used is above and beyond my expectations. Thank you DRMTLGY for wonderful products and a website that is easy to use and helpful.

This brand is one of the go-tos in my household! I am almost 57, and the products I love the most are the growth factor serum and peptide night cream. My teenager can’t live without the acne serum and toner, and we both enjoy the eye patches. You’re not going to see dramatic effects, but these are wonderful for maintenance and “boosting” other products in your routine.

I like the feel of the Universal Tinted moisturizer with spf, but it smells so bad. It continues to smell while I am wearing it. I have tried it twice thinking I must have just gotten an old product, but no. That’s just how it smells. I won’t try any of their other products.

I cancelled my order! The online cart is set up to accidentally add other items. I placed an order, had a question, thats when I realized there contact method was AI in the chat, and no response to emails! After cancelling I get 3 different emails about refund in 15 business days, the other said 10 business days! I don’t like companies like this…. good thing I cancelled

I use the Needle-less Serum and Peptide Night Cream every day and have for years. Love the results!

I love the products and customer service is always so helpful! 💕