I've been really enjoying using these products for the last month! I've been using the Essential Cleanser, FacialRX Brightening Moisturiser and Peptide Night Cream, and I'm really happy with th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I submitted an Order. Unfortunately, I had it sent to the wrong address. I left a message and was told there was nothing they could do. I tried to get in touch by phone and, again to no avail. High... Se mere
1) credit card was charged multiple times for a single order. While these might just be pending charges, this is lazy programming.... maybe using too much AI instead of human beings who realiz... Se mere
I’ve tried so many department store skincare brands over the years, but nothing worked like DRMTLGY. The Peptide Night Cream and Needle-Less Serum made a visible difference in my wrinkles and hydratio... Se mere
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I LOVE THESE PRODUCTS!!
I LOVE THESE PRODUCTS!!! I have been using multiple products from DRMTLGY for over a year and a half. They are amazing! My skin is smoother, tighter, and overall redness is gone, not better, but gone! I’m 57 and feel my skin doesn’t show its age! It looks and feels incredible!
I have a subscription and receive my regular products every 3 months. The subscription prices are very reasonable and keeps my skincare regimen consistent.
The products are environmentally friendly and they are made with quality ingredients. I am hooked on these products! I use my products regularly and without fail. I recommend using them for at least 6 months. I truly believe you will be hooked too! I highly recommend these amazing products!!
Real deal
DRMTLGY has amazing products that actually work. I heard about them on Doctorly on you tube with Dr. Maxwell and Dr Shaw. The tinted moisturizer sunscreen and needless serum are my favorites.
I love the product
I love the product, but I’ve got to put it on hold right now so every other month but I love that it gives me that clear glowing youthful feeling on my face
Very good brightening eye patches .
Very good brightening eye patches .
Highly recommend.
This is terrible customer service
Update: A human reached out to me and resolved the problem.
This is terrible customer service. My package was lost during shipment and never arrived. Yet you keep asking me to send photos of a damaged product that I never received. Please read my messages instead of sending the same generic response over and over again.
Musty odor
I am having a hard time getting past the smell. It smells like a shirt that has been in a dresser drawer for a long time and when you pull it out, it has a musty smell.
However, it does give a nice even glow, but not as much as the hype around it.
I have this as a subscription
I have this as a subscription. Probably will never change foundation again
No Improvement
I have tried the retinol lotion on my crepey skin, twice a day, as directed, using an entire tube. My skin does not look one bit better than when I started. This product definitely doesn’t work for me.
Terrible
I placed an order on May 3 and when it wasn't even packed after 2 weeks I reached out to customer service because usually my order is packed within a couple days. They told me that part of my order was out of stock and should be back in stock within a week. I still hadn't heard anything after another week and contacted customer service again. They claimed that they are having issues with the shipping (Amazon) and that they would reach out then to see what the could find out, but offered to submit another order ("free of charge," which was interesting considering I already paid for my order). Another week goes by and I still haven't heard anything. At this point it's going on 4 weeks since my original order was placed. I reach out to customer service who "graciously"offered a 25% off discount for my troubles, keep in mind that is the current promotion they are running, so it means absolutely nothing especially when I ran out of 3 of the products I ordered, completely disrupting my skincare routine and causing me to break out. They don't really listen or offer a solution. Fast forward to yesterday, after over a MONTH since I placed my order, I finally received it. The irony is that I placed an order on June 1 and it will be here only a couple days after my order from May arrived. I never got an email about the items I ordered being out of stock. Customer service never escalated this to management, or at least no one contacted me. Also, I have been ghosted and no one has responded since I last heard that my order was "packed." It's poor customer service and unacceptable practice. They claim to value their customers and that it is not the type of service they strive to provide yet, this is how I get treated. I asked for a reasonable compensation for my time going back and forth with customer service and they fact that my skincare routine was completely disrupted due to running out of 3 of my products that would have been here in time with a normal shipment. Call me petty and unreasonable, It was insulting when they only offered 25% discount considering the 40% discount which caused the products to go out of stock and I felt like I deserved more considering this is not the first time it has happened to me. They are unethical on the sense that will not allow you to post any negative reviews on their website. If you post a negative comment on Facebook, they will delete the comment and kick you out of the group. You can't get ahold of a live person, it's all AI. I considering a different skincare brand because I don't know that it's worth growing through the hassle and supporting a company with these types of practices.
The universal tinted moisturiser has a…
The universal tinted moisturiser has a god awful smell and the eye corrector dries your skin. Its not worth the money just hyped up by master marketing.
I agree with the horrible customer…
I agree with the horrible customer service. My package has been in ‘label created’ status for almost 2 weeks (this means it has not shipped and not left a warehouse) and they continue to tell me they’ll refund me when I return it. I can’t return it! I don’t have it and it never actually shipped!
And yes, there’s AI generated responses from customer service. Very unhelpful.
I thought quantity in tube was less than should be
Got mine yesterday , the body lotion, and the tube is less than full for sure!!!! Took a while to get also but really disappointed about how much seems missing from tube.
NO customer service
There is no - I mean no customer service. My products have been lost in transit and you cannot reach anything other than AI for product support. I would be very careful ordering from this company.
I have used their products for over a…
I have used their products for over a year! I am 61 and I get so many compliments on how young I look! The only “cheating” I have done is a Lip Flip through a Dr office.
Horrible experience
Update 5/28/2026
Shady business practices: They will block you on Facebook, so you can't leave negative comments on their posts. They will even erase your history of underdelivered orders from their website, so you won't leave bad reviews. They are great at their marketing strategy and very successful at allowing only people who speak well of them on their social platforms and website. But they are HORRIBLE with customer service. I will never buy from them again and won't buy their products elsewhere either.
I would not recommend trusting this company. I made a purchase through their website, and 20 days later, I still had not received my order. Their tracking system, which appeared to be linked to Amazon, showed the package as delivered to a completely different location.
To make matters worse, my PayPal account was charged, and a recurring payment was set up without my consent. I intended to make a one-time purchase only.
My experience was extremely frustrating and disappointing. If this is how they handle customer orders and payments, I would not feel confident trusting what they put into their product formulas. I would give zero stars if I could.
Great products
Great products! Since I started using DRMTLGY, I have confidence I'm taking excellent care of my skin. I don't look my age, and I'd like to keep it that way!
So I ordered a product
So I ordered a product, paid with PayPal, but have not received the product , was told when I ordered I would receive an email stating when my item would be shipped, I have yet to get that email, you cannot contact this company, their phone number takes you to a lengthy voice message, you can leave a message that is not returned no reply, I went to PayPal for a refund and b/unbeknownst to me PayPal says it was an ongoing payment, which I quickly changed that at least I was able to do that much, now I need a refund and I will be doing that through PayPal as well. So this company thought they were going to get me billed every month or however long, but I don't get anything in return. Buyer beware.
Made me breakout more and made me look…
Made me breakout more and made me look greasy
Dette er Trustpilot
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