DriveTime Car SalesAnmeldelser 

The vehicle I purchased had several surprise issues that did not reveal themselves until after I had the car for about 3 days, the first one is that the Cruise Control button is not only broken but missing, when I called the car lot Josh told me I would need to call Silver Rock, once I called them, they told me it was cosmetic and they do not cover that and the gentleman I spoke with was very dismissive, despite the fact that it does not function at all, this is more than cosmetic. Also, the front passenger side bumper was popping out of place, something that did not happen upon my test drive I was also told by Silver Rock, they would not cover that because it is cosmetic. I would have gladly given my experience a 5-star review had it have not been for this. For the amount of money I am paying for this car these two simple things could have easily been resolved with proper care and concerns for the individuals that patronize your establishment and ideally help to turn your poor ratings around. Clearly it appears you're not in the business of customer retention or repeat customers otherwise small matters such as this would be addressed.

Marissa is amazing and truly makes u feel like a person and is patient, kind and an amazing at her job. She made car buying so smooth and easy.

Our sales person Willie Cooper was absolutely amazing! Great service, friendly, and professional. The entire staff was exceptional.

My salesman Jay located at the DriveTime Montclair office was phenomenal and very knowledgeable I want to say thank you for your help and keep up the good work my friend.

Amazing very helpful as a first time buyer she really explained everything out to me very happy

Jarrison was helpful, informative & quick! I was out in no time

David Baudoin was an exceptional sales man. He was very knowledgeable and passionate. He was handling multiple customers at one time and still mad sure everything went smooth with my purchase very pleased.

Thought would help purchase a car

Lisa its amazing i was not planning to buy a car and she was so patient with me showing me all the cars i did the drive test got in love with one and i got it super easy they are very friendly and easy to work with. 100% recommend

Thank u so much Lauren Harley at drive time off 3333 Alta mere dr she is so sweet and amazing person thank u so must for my 2025 Kia k4 we will enjoy so much have a wonderful day

Ron and jay were great help and fun to do business with.

Jay is very helpful and straightforward about what needs to be done, very quick and professional.

Willie was awesome !! he made the process quick & easy. He made sure I knew everything in black and white and he really cares .

The process was quick and easy. Will was great!

Was a really easy transition with the great help we had. You have a great group of employees.
Thanks

Team was very friendly offering something to drink. Welcoming as soon as I came in. Worked very hard to get payments affordable. Definitely will send my family and friends there.

Mr. Mannie was an amazing sales person he really helped out and made sure I made the right decision in choosing my baby.

I we t to the Glendale location and Ron was our salesman. He was so nice and thorough! It’s like he knew exactly what I was looking for! The whole process was quick and simple ! Thank you again Ron

I got my car in late April 2026. It was put in the shop after having the car for only 2-3 weeks. The car has been in the shop since with multiple electrical issues that “weren’t there when we sold it”

Customer service has been no help.

Shana in Winston-Salem, NC was incredible. She was kind and incredibly helpful. She made buying a car seamless and easy. I would send anyone I know to her to purchase a car!