Zero stars would be given if possible. I have never had a worse experience when trying to hire a car and I have probably hired cars in 50 different countries. Ridiculous amount of files required, hi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service and cars. Matt on the desk was so informative, helpful and friendly. The guy deserves promotion for the way he handles clients. Excellent vehicle and price. Highly recommend.
Virksomheden har svaret
It was a nice one, really appreciate the assistance, guidance and loyalty from the team in house , special thanks to Mr . Sanj , mr raj. Enjoyed dealing with drivalia.
Virksomheden har svaret
Gareth, the operator of this Drivalia branch clearly cared about giving a great customer experience. This was evident in a number of ways: - He was not happy with the car I was due to collect... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Drivalia UK - WIRRAL
Skrevet af virksomheden
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Kontaktoplysninger
Old Hall Road 749, CH62 3PB, Bromborough, England, Storbritannien
- 0151 319 0755
3,7
Middel
9 anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Expérience avec DRIVALIA easyjet très décevant
Expérience avec DRIVALIA location de voiture vendu par easyjet très décevant. Suite à un retard de l'avion et fermeture à 18h deDrivalia Bristol aucun remboursement de prévu ( une semaine +garantie perdu + nouvelles location à payer )
Pas de discussion possible, à fuire
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - WIRRAL
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.
To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
• Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
• Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
• Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.
As your booking was made through 3rd party, no direct payments has been made to Drivalia, please contact easy jet.
If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
With best wishes,
The Drivalia Team
Zero stars would be given if possible
Zero stars would be given if possible.
I have never had a worse experience when trying to hire a car and I have probably hired cars in 50 different countries. Ridiculous amount of files required, hidden charges and rude staff. Utility bills, Bank statements etc etc. things you don’t think you will need to hire a car for 2 days. Slowest service I have ever witnessed and when asked (after 40+ minutes of waiting) where the car was staff became aggressively defensive. Will never use again, I’d rather walk.
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great experience but can be better
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service and cars
Excellent service and cars. Matt on the desk was so informative, helpful and friendly. The guy deserves promotion for the way he handles clients. Excellent vehicle and price. Highly recommend.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Big Thumbs Up For Drivalia Wirral
Gareth, the operator of this Drivalia branch clearly cared about giving a great customer experience. This was evident in a number of ways:
- He was not happy with the car I was due to collect for some technical reason, so he upgraded me;
- He made sure I had selected the most appropriate package for my intended use, which included the unlimited milage upgrade
- His customer registration process was, quick, efficient and friendly
- The car was well prepared and ran flawlessly,
- Although with 40,000 miles on the clock the car had picked up some minor cosmetic damage during its life, all the scratchs and imperfections were accurately recorded on the pre-hire condition report.
- I was not present for the post hire condition inspection having dropped off the car out of hours the night before. The report truly and accurately confirmed no additional damage and no additional cost, for which I am grateful because it would have been impossible to debate after the fact.
In summary, excellent value, trustworthy and professional. I would definitely use then again and recommend them to all my friends.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
It was a nice one
It was a nice one, really appreciate the assistance, guidance and loyalty from the team in house , special thanks to Mr . Sanj , mr raj.
Enjoyed dealing with drivalia.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Stuart
Great service from Stuart, Gareth and Tony
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.