I ordered a dress from dress afford and received confirmation. The delivery date came and went and no dress so I reached out to their customer service. I received no reply so reached out again. The se... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Reasonably priced dresses, however, get ready for something different than what you ordered online. It doesn't always work out, but occasionally it does. In any case, confirm that you are OK with the... Se mere
Virksomheden har svaret
The wedding gowns I bought are professionally constructed. Every detail, even built-in bras has been taken into consideration. It was a pity that they did not have a try-on program. So it took a while... Se mere
Virksomheden har svaret
Dressafford made the experience of being a bridesmaid very simple and joyful. It is a pity they do not have a try-on option which let the squad play around with several looks that I had seen online. O... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop Wedding Dresses, Bridesmaid Dresses and Prom Dresses at Dressafford. We have the latest and trendiest styles! Just look at our catalog to find your dream dress.
Kontaktoplysninger
Dock Road 1, E16 1AG, London, USA
- www.dressafford.com
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dress never delivered, no explanation!
I ordered a dress from dress afford and received confirmation. The delivery date came and went and no dress so I reached out to their customer service. I received no reply so reached out again. The second time I received no reply but the next day I got an automated email saying my order had been cancelled and thwy were refunding my money. I emailed to ask why and received no reply. By the time they cancelled my order I was just 3 weeks out from my event. So, while they did refund the money they left me in a major bind with no dress!!! I would NOT trust this company!!!!
All emails ignored and no order received
I have ordered my wedding dress and it is due to be delivered Sunday yet not even been dispatched. I get married next week and now left with no dress and all emails are being ignored. Live chat doesn't work... I'm absolutely stressed and now can't financially afford a dress for my wedding day. This company has ruined my day
My bridesmaids ordered their dresses…
My bridesmaids ordered their dresses here - so many unique styles to choose from! Checking out was easy, and we got order updates throughout the process.
Great value for the money
I ordered a custom size, and it fits great - just needs a tiny tweak at the back waist by a local tailor. Shipping was fast, and I liked getting the order updates.
They sent wrong color and won't refund
They sent a pink dress instead of the blue I ordered and it was several inches longer than ordered. They are very responsive until you receive your item. Once I saw it was wrong I have reached out every day because you have 30 days to return it and now they won't respond back. You are supposed to have approval before sending it back to get your $ back but conveniently they don't respond.
Updated:they emailed me once I wrote this review stating they didn't get any of the other emails which I screenshot and sent to them.

Besvarelse fra Dressafford
I found the detailed descriptions
I found the detailed descriptions, videos, and Q&A sections helpful for choosing my style. Plus, the prices are affordable, which kept me within my budget!
Super easy and convenient
The website was easy to use with clear photos of the dresses. My order arrived sooner than expected, and I was impressed with the quality.
USE PROMO CODE IF YOU ORDER WEDDING DRESSES
I got a gorgeous lace dress for a great price using a promo code! The sizing chart was spot on, and the fabric looks much more expensive than it was.
The prices are quite good
The prices are quite good, and customer support answered my questions quickly. The size 8 was bigger than expected, so I had return it but I plan on ordering another one.
Affordable dress Arrived fast
Loved the big selection of affordable wedding dresses! My gown arrived quickly and was well-packaged to keep it perfect. Happy with my purchase.
Helped me with sizing
I was nervous about ordering my dress online, but their team helped me get the sizing just right. It arrived and fits perfectly! The quality is fantastic for the price.
I finally found my dream wedding dress…
I finally found my dream wedding dress here! The website was easy to browse, and checking out was simple.
My beautiful lace wedding dress
Wow, so many lovely lace wedding dresses to choose from online! The details are beautifully done, and the price was great. Shipping was super quick too - I'm so happy I chose this for my wedding day.
SUCH A RIP OFF - AND POOR QUALITY AS WELL
SUCH A RIP OFF! Dresses are made at the time of order in China. Came many weeks later in an oversized baggie looking like it was made by an 8th grade sewing class.
I am the idiot who ordered two sizes because I was not sure...The quality was poor and the sizes were all wrong.
I am NOT ABLE TO RETURN because the cost to do so is $350 - more than the cost of the two dresses.
DON'T ORDER FROM THIS COMPANY!

Besvarelse fra Dressafford
Stay away from this site
One star is too much for this company. I received my dress yesterday. Don't think I have ever been so disappointed. First of all it was just crammed into a plastic zip lock bag, no company logo,no delivery note which seemed strange. The colour was totally different from what was ordered and the one I ordered seemed to have black embroidery, glass beads and silver sequence. The one I got has gold sequence and pearls. Because you have to pay shipping back to China it's hardly worth your while sending it back and I don't think I could trust them to do it. If you are looking for a nice dress, for whatever occasion, please don't get involved with this company. Chances are you won't get the nice dress you see on their website, it will be some cheap copy. I've spent most of the night looking for something else and I'm glad to say I have found a shop in town that has one I really like and I can go in, see it and try it on first. The dress I thought I was getting was lovely, such a pity it's not what I received. UPDATE you will see I was offered a refund but its only a partial refund and you have to pay shipping. Best to avoid.

Besvarelse fra Dressafford
Do.NOT order from dress afford
Do.NOT order from dress afford. There are many websites to buy bridesmaid and wedding dresses. I made the mistake of buying from this one. The dresses are cheaper Then other sites but the pictures make the dress look much better than the actual product. 100 dollar dress and I paid 20 to ship it. I wanted to return it and I was willing to pay shipping but I didn't realize until I wanted to send it back that the return was to a province of china And the ups store told me it would be close to a hundred dollars to ship back. Therefore the only way to get Any money back was to donate?The dress to goodwill send them a picture of the receipt And they would give me 60% Of my money back. It is awful , do not order from them. Azazie.com Is a very good site I had a great return experience with.

Besvarelse fra Dressafford
Zero stars isn’t an option
If I could give zero stars, I would. This site is an absolute scam. I ordered a dress and paid for quick shipping to ensure it would arrive on time for my wedding. My dress never arrived. The shipping website with the tracking information has no contact or customer service option. The only thing that works on the website is the link to track. I think it’s a dummy site operated by Dress Afford to make customers believe their items have shipped. I honestly think they never even made my dress and nothing shipped to begin with and it was all a complete scam. The tracking site shows my dress was shipped to my area and it has just been getting scanned daily at the processing center in my state for more than three weeks. Dress Afford has been nearly impossible to get a response from. After 4 emails, I finally got a short response and they said they would not provide a refund since I ordered a custom size. They have ignored my repeated inquiries about their refund policy if a dress is never delivered.

Besvarelse fra Dressafford
The MOB dresses here are stylish
The MOB dresses here are stylish, but since they're all polyester, they didn't meet my quality expectations. However, I ordered one for my mom, and she's happy. A great option for balancing style and price.
I ordered both my bridesmaid dresses…
I ordered both my bridesmaid dresses and heels here, and they exceeded my expectations! The colors matched the online photos perfectly, and the craftsmanship was flawless.
I got a junior bridesmaid dress here…
I got a junior bridesmaid dress here for about £60, and it was perfect. She's tall and slim, and the fit was spot on.
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