Great customer service by Daniel whose knowledge and advice helped us choose. Today bed was delivered and assembled by Koran and Jay who did an excellent job and left everything clean and tidy.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After trying several mattresses at the store, I proceeded with the great value choice that was easily found at the entrance. And I didn't regret at all, it's so comfy I'm sleeping better and better... Se mere
From walking into the store to be greeted by Quinn at the Liverpool Speke store, to then not having to worry about delivery and assembly when my mother suddenly had a heart attack, I can not fault any... Se mere
Great staff In the store, friendly and very knowledgeable. Delivery and installation team were great and cleaned up afterwards. My only gripe is that the installation guys were only given 20 minutes... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
11a New Mersey Retail Park, L24 8QB, Speke, Storbritannien
- 01514330873
4,9
Fremragende
118 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love our bed
Love our bed! So comfortable, loads of storage space, Dreams was dead easy to use and order, the value for money was excellent. We were seen by an expert in selling, really friendly and helpful and knew exactly what we needed.
19. maj 2024
Above and beyond from start to finish
Above and beyond from start to finish. Special mention to the delivery guys who are exceptional. Cannot recommend high enough.
16. juli 2024
High quality service from start to finish
Speke Dreams Liverpool from start to finish where brilliant. I was kept informed throughout, I had to change my delivery date few times and they ensured it wasn’t a problem, very helpful.
Guys who set up the bed and Tv was brilliant helpful and great lads.
Very happy with Dreams will use again.
5. juni 2024
Uopfordret anmeldelse
Customer service was excellent
Customer service was excellent. The assistants looked after us amazingly. They explained all the different options in bed frames, mattresses and accessories. Their knowledge was invaluable & their attention was second to none. Came away happy and content about our purchase and would highly recommend.
27. januar 2024
Good customer care at time of purchase…
Good customer care at time of purchase and delivery
9. februar 2024
Excellent service and good advice
Excellent service and good advice. Very helpful with the price.
20. januar 2024
Excellent customer experience
Cannot recommend Dreams highly enough. From start to finish we felt listened to, no pressure to buy, loved the ‘sleep machine’ that helps choose your mattress and the friendly and professional sales colleague Tim, who helped make spending many so enjoyable!!
7. januar 2024
Uopfordret anmeldelse
everything
everything was done very well from buying the bed in shop to get it deliver
1. december 2023
Excellent service in store and delivery…
Excellent service in store and delivery I will definitely buy from dreams again. I would definitely recommend dreams to my friends and family.
3. november 2023
Best so far Dreams -Speke
We went there second time and both time it was 5 star customer service from all team specially Laurie, she was extremely helpful and gave us perfect idea what we really needed, not paying extra amount of ££££ grate discount and in perfect timing, pleased with a choice thanks to her. Can’t recommend enough.
29. oktober 2023
Excellent service and product knowledge…
Excellent service and product knowledge from all the Dreams colleagues at Dreams in Speke, Liverpool.
Everyone went above and beyond and the customer service was excellent, as were the latte and cappuccino coffees provided during our visit.
Thank you Ian, Tim and the young lady that gave Jane and I the perfect experience.
28. oktober 2023
Uopfordret anmeldelse
We purchased a mattress which was…
We purchased a mattress which was delivered two weeks ago. The mattress is very comfortable, but our bed frame is very high, so when we sat on the edge of the thick mattress we felt we were slipping off the edge. We decided to change the bed frame to a king size and Dreams changed the mattress for us to a king size/ Excellent service.
28. oktober 2023
Excellent service
20. oktober 2023
Great service provided from start to…
Great service provided from start to finish by Quinn in the Speke retail store Liverpool
Product knowledge was excellent and we were extremely happy with our purchase
22. september 2023
A very good experience wouldn’t…
A very good experience wouldn’t hesitate. I’m going back there again.
9. september 2023
Knowledgeable staff member who guided us through our purchaseGood guidance on which mattress to buy…
Good guidance on which mattress to buy within our budget
3. september 2023
Tim?
I think it was Tim who helped us in Speke, Liverpool. He was great, offered us a drink and had a joke with us. A real human service. Thanks Tim!
2. september 2023
Lovely staff and very helpful
Lovely staff and very helpful. Got the mattress I wanted at a good price. Shopped around and it seemed the best deal.
14. august 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.