Great service from Dreams - Southend. As soon as I entered the showroom was greeted with a friendly smile and asked if I needed any assistance. The sales person knew exactly what was required for my p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff in shop very attentive and knowledgeable. We wanted a mattress for a spare bedroom , so needed an in between one which was medium to hard , directed straight to it , we loved it so bought straig... Se mere
Staff were extremely helpful in helping us choose the right mattress for us. Delivery was excellent taking our old one away and placing the new one on the bed.
From the moment I walked into the shop to the first sleep on my new mattress and bed frame, everything went smoothly and all Staff I encountered along the way were friendly and helpful. Would high... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Southend Airport Retail Park, SS2 6FW, Southend, Storbritannien
- 01702888115
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We bought a mattress from Dreams nearly…
We bought a mattress from Dreams nearly 10 years ago and it was fantastic but after all that time it needed updating. We went back to the store and spoke with a very helpful member of staff who pointed us in the right direction. The transaction was easy and the new mattress was delivered by a couple of friendly professional guys a couple of weeks later.
We're very happy with our new mattress A+++++
Excellent
Excellent, from choosing a new headboard to delivery. In shop sales assistant was very helpful. When it was ready for delivery we had email then a call on the morning. Very good service.
Great helpful service all round
The delivery was on time
The delivery was on time, and the driver was very professional.
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff and a good range of products and price
Well done the Dreams team
From the purchase in the store to the delivery to our bungalow everybody made sure everything went smoothly. We have had the mattress for almost two weeks and we have had much a improved sleep well done by your team
Beautiful ottoman bed
Great service/communication from Dreams team. I ordered the Ealing upholstered ottoman bed & mattress online as a Christmas present for my daughter back in October 2024. Unfortunately there was a big production/shipping delay but they were very informative and kept me up to date all the way through & offered a refund/exchange if I didn’t want to wait the duration. I decided to stick with what I had originally ordered & I’m glad I did. The bed finally arrived in January 2025. It is beautifully made. My daughter is so happy with it & overjoyed with all the extra storage space this particular bed has provided. The mattress is pure comfort. Great delivery service. Very happy customer. It’s our 2nd ottoman bed from Dreams (our other daughter has one too) and we wouldn’t hesitate in ordering again from this company.
Perfect!
So happy with our new bed and mattress. Sales advisor was great at helping us choose from what we needed and explained the process of the mattress selection process. Delivery was great and on time.
New bed & mattress
This is my first order from Dreams and I felt I would trust their process and I must say I have been truly impressed. The first experience of the first nights I found it weird I think more so to the smell of the the newness of the mattress. But since then I look forward to going to bed it's a perfect suit for me. On selecting I was given a range of mattresses and selected the midrange but I have got to say they got it right no more aches and I feel lifted in the mornings and know I've slept well.Their knowledge and patience was second to none and really helped me with my selection of bed. The most important thing for you is to trust their process and go with it. Helpful from selection,installation and aftercare. Thank you dream's.
Delivery first class all took just a…
Delivery first class all took just a little while. Mattress felt firm and comfortable a good buy.
Welcomed with a friendly smile
We was Welcomed with a friendly smile
by a young lady by the name paige
She was so helpful offered us a cup of Tea or Coffee, we was unsure what bed to pick as we both have different back issues when sleeping on a out of date
Matress. We spent 15 minutes on Dreams State of the art AI Matress Finder.
After that great experience we was then taken to a variety of recommended Matresses calculated by the AI matress Finder.
We then laid on around 8 different types of mattresses, and on every one Paige was Amazing explained in depth each matress consistency, Material involved such as spring content Gel Foam and manufactured backgrounds as well as financial options, Paige is a real expert and extremely knowledgeable with her job and all the many mattresses that are so different from one another. The decision between me and my partner was difficult as we both had different opinions with every mattress, but with the help from Paige we managed to come to an agreement narrowing the choice between choosing 1 out of 2
Many thanks again Paige you are a great asset for the Dreams Company
Including all the Staff at the Southend on sea Branch
Have a Fantastic Christmas 2024
Delivery Men Great!
The men from Dreams who delivered my bed and put it together were brilliant. They were courteous, hard working and tidied up after themselves!
The bed is very comfortable and I sleep well. I should have bought new pillows when the salesman suggested it. I will have to go back and purchase them!
Comfortable and nice bed
The bed was delivered on time. The bed is lovely and the mattress really comfortable. Very pleased with both
Knowledgeable staff
Knowledgeable staff, excellent advice and very good after support
Quick happy staff
First class service
Excellent service received well pleased with my new bed , delivery service was excellent, I highly recommend dreams for all your bedding needs.
Positive experience .
The whole process from the staff in the shop to the delivery staff of our beds was a very positive experience. I would recommend this team and I will be using them again in the future. The delivery team were extremely helpful and respectful of my home .
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







