Dreams - Southend Anmeldelser 

Paige was great, really patient and helpful, she took her time to get us exactly what we wanted. She even helped coordinate delivery date with the carpet fitters in a store down the way. So impressed woh the level of care.

Brilliant service and products. I am really happy with my purchase.

Excellent service ,advice and competitive price . Store was clean, well displayed, staff member who assisted us was very well trained, friendly and helpful !
Delivery was on time and excellent care installing . 10/10 all around .

Dreams are open approachable and patient.
They answered my questions and weren’t afraid to help even with a low budget.
They were able to help meet my needs in a very pleasant way.
The delivery team were great and very helpful.

Sales staff were professional, friendly and efficient.
Explained everything to me based on my requirements.

We are delighted with the new mattress and ottoman. We were extremely pleased with the southend store, very helpful. Went back for matching bedside tables, our room is amazing now 😁. The delivery guys were great as well.

Everything went very smoothly and we are extremely happy with our new bed.

Just what we needed and the price was right.delivered within days of ordering.

Staff helpful, using the med machine was a great help, delivery good

The lady who served me was very helpful.
The men who came to pick up the old mattresses were very helpful and also helped to put the mattresses covers on.

Helpful shop assistance.Excellent delivery men.

Great service both on delivery and after care for a technical issue that was resolved over the telephone very quickly.

Excellent buying experience from start to finish. Paul in showroom was very helpful but the main plaudits go to the delivery guys Jack and Ed who were amazing, incredibly polite and delivered the best possible customer service.

It was only after purchasing the new mattress, that we realised just how uncomfortable the old one had become. We were ably assisted without pressure, from the competent sales manager and after a month have not regretted our purchases.
There is just one problem, it is now so comfortable that we are no longer so keen to get up in the morning!

Lovely mattress. Good price. Very comfortable. Staff helpful and knowledgeable.

⭐️⭐️⭐️⭐️⭐️
Dreams really do come true!

From the moment I walked into Dreams, I knew I was in for a snooze-worthy experience, in the best way possible! The team were pillow-fessionals from start to finish, helping me find the perfect mattress to suit my sleep style.

Delivery was dreamily prompt and setup was smoother than a bedtime story. Now every night feels like a one-way ticket to the land of nod. I’ve never dozed off so fast or woken up feeling so refreshed.

If you’re tossing and turning about where to shop, don’t sleep on this place (well… do, but you know what I mean!). Dreams have turned my nightly zzz’s into a full-blown luxury experience.

Absolute nap-tastic service. Highly recommended!

Helpful staff, we used the mattress finder program and chose the first mattress it suggested!

I've only given Dreams 4 out of 5 because of the delivery experience we had, apart from that, we couldn't fault them at all. The guy in the Southend branch was beyond good at his job, he explained everything to us, gave us good advice and made it easy for us to choose our new mattress and pillows. The thing that wasn't so great is paying £25 for 2 delivery guys to take a mattress upstairs, without unpacking it, or making sure it was the right way round... for me, about £20 too expensive!

Excellent customer service.Delivery on time. Mattress is a dream and I no longer have back ache in the morning.