We were shown numerous options taking into account our requirements. Selected and ordered our product. We were contacted a few days before delivery,delivery crew were very thorough, taking care whilst... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I visited the Slough store and was advised to speak with Carrick regarding a mattress purchase. At the time, I was told that two additional items would be included with the mattress at no extra cost... Se mere
Virksomheden har svaret
From showroom visit to delivery the service was excellent. I love my new mattress and now sleeping through the night. Thanks for making a tough decision /process easier. Delivery team moved a heav... Se mere
Customer service was outstanding on both visits. We really felt valued and the knowledge of the staff was brilliant. They really catered to our needs. Ash and Jack at the Slough store in particular we... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
383 Bath Road, SL1 5QA, Slough, Storbritannien
- 01753928716
4,9
Fremragende
317 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent sales and help in selection of mettress
Excellent sales and help in selection of mattress
22. februar 2026
Shibly is amazing in showing around…
Shibly is amazing in showing around with great knowledge of products they do. And got the great mattress we needed
25. januar 2026
Great team from walking into the shop…
Great team from walking into the shop to the guys delivering.
8. februar 2026
Excellent service from the colleague…
Excellent service from the colleague who looked after us while in the store. It was her approach that ensured we bought the bed from Dreams.
28. januar 2026
Uopfordret anmeldelse
The whole process from ordering online…
The whole process from ordering online and receiving delivery of my package was very simple and straightforward.
8. januar 2026
Very good choice of beds & mattresses…
Very good choice of beds & mattresses at competitive prices. Lot of good promotions as well.
25. januar 2026
Uopfordret anmeldelse
Store staff were amazing
Store staff were amazing. Very helpful.
Mattress when delivered had scuffs
6. januar 2026
Fantastic service highly recommend this store.
Fantastic service highly recommend this store 5 stars for Daljit and Sid who assisted me with choosing the perfect mattress and pillows. As for the rest of the staff what a excellent service they all provide. Thank you so much I will definitely recommend this store to family and friends.5 stars 🤩 for the drinks. I managed to have a good night sleep with the pillow that was recommended.
10. januar 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Mislead with charges, later resolved
I visited the Slough store and was advised to speak with Carrick regarding a mattress purchase. At the time, I was told that two additional items would be included with the mattress at no extra cost. However, after reviewing the invoice later, I noticed that I had been charged for items we didn’t need, resulting in a moderate overcharge.
I’d recommend carefully checking the invoice before paying rather than relying solely on verbal assurances. The matter has now been resolved, and it appears to have been a misunderstanding.
2. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dreams - Slough
Good Morning
Thank you for your recent review.
I am sorry to hear that of the issues you are having with your order
So that we may be able to look into this further for you I have requested some further details via Trustpilot.
I look forward to hearing from you.
Kind Regards,
Nick
Best customer service quality products…
Best customer service quality products and quick delivery. So far so good
2. januar 2026
Quick and easy to order in store
Quick and easy to order in store. Staff helpful and friendly. Delivery on time and Quick installation. Bed frame was good and mattress comfy as we visited and tested items out through the mattress finder option.
28. december 2025
I wanted a lightweight orthopedic…
I wanted a lightweight orthopedic mattress.
I had a choice between a hard or a medium mattress.
I chose medium and the mattress is very comfortable and the best part is, my wife and I can swivel or turn it over without and exertion required.
13. december 2025
Good nights sleep
We find the new mattress that we bought very comfortable and are having a great sleep during nights.
21. november 2025
“Fantastic Experience Thanks to Shibly Uwaise!”
I recently purchased a bed from Dreams, and I couldn’t be happier with the entire experience. From the moment I walked in, the service was exceptional. A special shout-out to Shibly Uwaise, whose professionalism, knowledge, and friendly approach made the process smooth and enjoyable.
Shibly took the time to understand what I needed, guided me through different options, and ensured I found the perfect bed that matched both comfort and budget. His customer service was outstanding, and he genuinely made me feel valued throughout the purchase.
I highly recommend Dreams for anyone looking for quality products and truly excellent staff. Thank you, Shibly, for your help you made the whole experience fantastic!
16. november 2025
Super sales team
Super sales team. we did the mattress test which helped us decide on what type of mattress we needed then we tested out 4 different types including oone thst wad higher than our existing one. This helped us choose the best one for us.Our daily back pain has gone.
15. november 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.