Paula was fantastic at Dreams Sheffield. From the moment I walked into the store she dealt with all my concerns, was never pushy. Most of all I think I’ll have the perfect bed and mattress when they a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful staff instore who went through all our options. We were given drinks and plenty of time to choose. One delivery man took the mattress upstairs even though we didn't pay and apologised fo... Se mere
Every stage of the process was first class from me walking in the store, to delivery. Your store representative Beverley was a brilliant professional. Helpful but relaxed and friendly and certainly n... Se mere
After visiting Dreams on Queens Road, Sheffield, we can’t say enough about how helpful the staff were. Beverley went out of her way to advise us on the best mattress for our daughter and couldn’t have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 1 Queens Road Retail Park, S2 4DR, Sheffield, Storbritannien
- 01147000306
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We have been extremely pleased with Dreams.
We have been extremely pleased with Dreams.
The staff in the shop were very helpful, and not at all pushy.
The delivery guys were great, and set the beds up efficiently and cleared up after themselves.
Our teenagers are very comfortable in their new beds.
My shopping experience in store was…
My shopping experience in store was good
The saleswoman Karen was helpful knew the products on sale
The bed was delivered as planned.a.d on time.
The bed is very comfy and I feel rested whe. I get up
I would recommend this company
Good communication
Good communication, efficient delivery. We are very happy with our new mattress!
Great customer service in the shop.
Great customer service in the shop, friendly, helpful staff, sorry we can't remember the sales assistants name but she was very good, we laid on some special beds that diagnosed how we slept via our sleeping positions and then recommended which beds would suit us. We would definitely recommend Dreams for buying a new mattress or bed.
The staff were really helpful in…
The staff were really helpful in helping us decide the type of bed. The ordering process was simple, delivery arranged and the delivery team were on time, polite, in and out in no time
Sweet dreams
From walking into the store I received excellent service. When the bed was delivered and installed the delivery men put covers on their shoes and explained how the bed works. The service , quality, price and delivery was excellent.
Very good price
Very good price , staff friendly and helpful , delivery chaps brilliant helped carry the bed to first floor appartment .
Would absolutely do it again!
Really helpful and pleasant customer service, many thanks!
Delivery was for my granddaughter…
Delivery was for my granddaughter as we had told her we were creating a new bedroom for her so she was excited to see it
Fantastic Mattress…
Delivered on time by two friendly guys,really happy with the mattress as had really good night'sleep since we got it staff a Queens Road were fantastic
My experience.
The Sales Representative was polite and attentive to my enquiry. I experienced a self-centered service.
Great shopping experience didn't feel…
Great shopping experience didn't feel under pressure Paula the saleswoman was helpful friendly and gave us good advice ..Queens road sheffield worth anyone if looking to replace or first time bed..super staff
Svar kan have AI-indholdLæs mere
Having spent £1400 on a mattress one…t
Having spent £1400 on a mattress one would really think customer service would be better. After having the mattress for 3 weeks, I noticed a tear in the top of it. I sent an email to customer service stating there was a fault with it only to be emailed back a week later (and a second follow up email from me) that I had ‘snagged’ it so wouldn’t be covered under a manufacturing fault. Other than when the bedding has been changed had the mattress been exposed, plus the so called ‘snag’ was at the top of the mattress, not the bottom.
I’ve since emailed twice in the space of 10 days to reject claims to receive no reply.
Really angry at myself for purchasing such an expensive mattress thinking after care service would be good. It’s appalling

Besvarelse fra Dreams - Sheffield
Dreams bed !
We enjoyed calling in the store great sales staff, helped us chose the bed we wanted at a fair price and an 8 year guarantee!
Delivery and fitting was spot on too! Thanks 👍
We bought a wooden frame bed from…
We bought a wooden frame bed from Dreams. The lady wasn’t pushy and was very helpful. Bed came on time and delivery driver called to give us a time. Very good service.
Brilliant from ordering to delivery
Firstly my experience of buying my new bed was superb. Karen the sales lady was so knowledgeable and helpful. I thought using the sleep match was excellent and narrowed down my choices.
Karen gave me lots of time and advice as requested. I never felt hurried (even made me a coffee) and I left the store feeling valued and very happy with my choices.
The delivery team arrived exactly on time. They were friendly and efficient and cleared up all packaging etc.
I highly recommend the Dream Team.
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