Dreams - Sheffield Anmeldelser 

242
TrustScore 5 ud af 5

4,8

Unit 1 Queens Road Retail Park, S2 4DR Sheffield, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Paula was fantastic at Dreams Sheffield. From the moment I walked into the store she dealt with all my concerns, was never pushy. Most of all I think I’ll have the perfect bed and mattress when they a... Se mere

Bedømt til 5 ud af 5 stjerner

Very helpful staff instore who went through all our options. We were given drinks and plenty of time to choose. One delivery man took the mattress upstairs even though we didn't pay and apologised fo... Se mere

Bedømt til 5 ud af 5 stjerner

Every stage of the process was first class from me walking in the store, to delivery. Your store representative Beverley was a brilliant professional. Helpful but relaxed and friendly and certainly n... Se mere

Bedømt til 5 ud af 5 stjerner

After visiting Dreams on Queens Road, Sheffield, we can’t say enough about how helpful the staff were. Beverley went out of her way to advise us on the best mattress for our daughter and couldn’t have... Se mere


Virksomhedsoplysninger

  1. Sengeforretning
  2. Sengetøjsbutik
  3. Soveværelsesmøbelbutik
  4. Madrasbutik

Skrevet af virksomheden

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrevet af virksomheden

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktoplysninger

  • Unit 1 Queens Road Retail Park, S2 4DR, Sheffield, Storbritannien

  • 01147000306

4,8

Fremragende

TrustScore 5 ud af 5

242 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(242)

13.450 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

We have been extremely pleased with Dreams.

We have been extremely pleased with Dreams.
The staff in the shop were very helpful, and not at all pushy.
The delivery guys were great, and set the beds up efficiently and cleared up after themselves.
Our teenagers are very comfortable in their new beds.

16. maj 2025
Bedømt til 5 ud af 5 stjerner

Great customer service in the shop.

Great customer service in the shop, friendly, helpful staff, sorry we can't remember the sales assistants name but she was very good, we laid on some special beds that diagnosed how we slept via our sleeping positions and then recommended which beds would suit us. We would definitely recommend Dreams for buying a new mattress or bed.

4. maj 2025
Bedømt til 5 ud af 5 stjerner

Sweet dreams

From walking into the store I received excellent service. When the bed was delivered and installed the delivery men put covers on their shoes and explained how the bed works. The service , quality, price and delivery was excellent.

11. april 2025
Bedømt til 1 ud af 5 stjerner

Having spent £1400 on a mattress one…t

Having spent £1400 on a mattress one would really think customer service would be better. After having the mattress for 3 weeks, I noticed a tear in the top of it. I sent an email to customer service stating there was a fault with it only to be emailed back a week later (and a second follow up email from me) that I had ‘snagged’ it so wouldn’t be covered under a manufacturing fault. Other than when the bedding has been changed had the mattress been exposed, plus the so called ‘snag’ was at the top of the mattress, not the bottom.

I’ve since emailed twice in the space of 10 days to reject claims to receive no reply.

Really angry at myself for purchasing such an expensive mattress thinking after care service would be good. It’s appalling

26. februar 2025
Uopfordret anmeldelse
Dreams - Sheffield-logo

Besvarelse fra Dreams - Sheffield

Good afternoon Yasmine,

Thank you for taking the time to leave your review.

I am sorry to hear there is an issue with your mattress and the service you have received.

I have tried to call you earlier today to discuss this but was unable to get hold of you. I have sent an email to discuss this further.

I look forward to hearing from you.

Kind Regards,
Wayne

Bedømt til 5 ud af 5 stjerner

Dreams bed !

We enjoyed calling in the store great sales staff, helped us chose the bed we wanted at a fair price and an 8 year guarantee!
Delivery and fitting was spot on too! Thanks 👍

7. marts 2025
Bedømt til 5 ud af 5 stjerner

Brilliant from ordering to delivery

Firstly my experience of buying my new bed was superb. Karen the sales lady was so knowledgeable and helpful. I thought using the sleep match was excellent and narrowed down my choices.
Karen gave me lots of time and advice as requested. I never felt hurried (even made me a coffee) and I left the store feeling valued and very happy with my choices.
The delivery team arrived exactly on time. They were friendly and efficient and cleared up all packaging etc.

I highly recommend the Dream Team.

21. februar 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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