The delivery guys rang to say they were on there way, they turned up but then rang again to say they had to return to the previous customer. On arrival 3men came to deliver our new mattress and take a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From Sam at the Middlebrook store, to the two delivery guys, the Dreams experience was a very good one. Although our order wasn't straightforward Sam was very helpful, sorting everything out for u... Se mere
Excellent service from Joshua, no harassment gave us plenty of time and space to look around and once we had made our choice we purchased our bed. Had to change our delivery date which Joshua did wit... Se mere
Our experience instore at Middlebrook with Anne and with Dan & Keith who delivered was brilliant. Anne was amazing at helping us find the mattress for us and talking us through the options available;... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Middlebrook Retail Park, BL6 6JA, Bolton, Storbritannien
- 01205332716
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service.
Excellent service from Joshua, no harassment gave us plenty of time and space to look around and once we had made our choice we purchased our bed. Had to change our delivery date which Joshua did without delay.
Top man 👍
Mattress delivery
The delivery guys rang to say they were on there way, they turned up but then rang again to say they had to return to the previous customer. On arrival 3men came to deliver our new mattress and take away our old one. They put covers on there shoes (which i thought wasnt needed but they insisted) they explained what to do with the mattress after taking the new one upstairs as me and my husband physically couldnt do it, after they left. They were all very polite and nothing was too much trouble, they guys were helpful, polite, and very careful of my photos on the wall. I would recommend these guys for any deliveries. The driver (i think) was called Darren ( cant remember the other 2) sorry.
Very good people
From Sam at the Middlebrook store, to the two delivery guys, the Dreams experience was a very good one.
Although our order wasn't straightforward Sam was very helpful, sorting everything out for us without fuss.
Everything arrived exactly on time, and the two delivery guys were extremely careful&professional, taking a lot of care in bringing the bed sections upstairs in our old cottage with a narrow staircase. Really good guys.
Thank you Dreams
Dreams Middlebrook Bolton
Our experience instore at Middlebrook with Anne and with Dan & Keith who delivered was brilliant. Anne was amazing at helping us find the mattress for us and talking us through the options available; explaining the differences and the costs involved. The delivery was also smooth, we appreciated the communication around estimated arrival and they were great at talking us through the setup.
They brought the bed on time took the…
They brought the bed on time took the old bed out replaced lt with the new bed quickly and efficiently and were gone well done and top marks
Knowledgeable and friendly staff in…
Knowledgeable and friendly staff in store. Good delivery service with helpful delivery team who took extra care when delivering our purchases.
Overall great experience
Overall great experience, Saf was amazing really helpful talked us through all the options and allowed us time to make the right decision for us. The delivery and building of the bed was excellent. The gentleman that delivered the bed was really friendly courteous and efficient. Delivery was on time and communication was great. Would recommend.
Great products and very helpful staff!
Slept like a baby the first night
Great all round service
Helpful sales staff. Loved the fact I was shown beds at different price points. Not pushy and very helpful.
The delivery service and set up of my bed was also to a high standard.
Excellent service and delivered on…
Excellent service and delivered on time, the 2 guys that came were excellent
Great Customer Service
From choosing our mattress in the shop and smooth delivery Dreams were really great . Friendly staff who were professional and knowledgeable making for a pleasant experience.
Very helpful staff
Very helpful staff, no messing just a pleasure to shop in store. The service was second to none.
Very easy to make the purchase and…
Very easy to make the purchase and organise delivery in store, delivery guys sent the extra mile to make sure the base was all set up properly..well done
Dreams staff are very experienced and very helpful.
Everyone at Dreams are helpful and informative. Our Sealy bed base and mattress are excellent and are very comfortable. Thank you.
I’m so happy with my new bed and…
I’m so happy with my new bed and mattress and the first class service I received from DREAMS! Thankyou!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







