The salesman did not rush us into making a decision and showed us comparable options and was completely satisfied with our decision. Bed was delivered on time and we are very happy with the bed
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything from start to finish was exceptional! Sophie in store & Andrew/Karl, the gents who kindly installed my bed & explained how it worked! All highly professional, friendly, and fully informed,... Se mere
Delivery was in the scheduled time frame, with a pre delivery call. Old mattress was removed and the new one installed. Good service.
My sister and I were served by Sophie and she made our experience easy, funny and very comprehensive. Between us we bought a bed settee, a bed and two mattresses. She did her utmost to give us the bes... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Lakeside Retail Park, RM20 1WN, Lakeside, Storbritannien
- 01708933932
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfection across the board
The Salesman was efficient. The delivery arrived in the designated time slot, and the delivery crew were quick and efficient!
All in all. A perfect service.
Great service and delivery
Sophie from dreams was very helpful in helping me get the right bed. She gave great communication after the sale through emails. I was kept up to date with delivery dates and time confirmations and the delivery team were very professional
Impressive Young Man
After a despondent day with sales people it was refreshing to meet Josh knowledgeable and or condescending
Hope this guy goes places !
THIER SEVICE IS EXCELLENT
Great service
The sales lady Preeti at the Lakeside store was fantastic when we purchased our mattress. She took time to answer all our questions and provided excellent service.
The delivery gentlemen were friendly and delivered the mattress within the specified time. The second delivery gentleman was absolutely lovely. He even offered to take the plastic off at the end and take the rubbish with him. This was very thoughtful and considerate of him. I would like him to be recognised for this. Thank you
Vanessa at the lakeside Dreams store…
Vanessa at the lakeside Dreams store was extremely helpful and knowledgeable.
The service was very efficient and delivery time quoted was less than a week.
Fab service
we were always having sleepless night…
we were always having sleepless night before we bought Dream mattress. We are happy we bought Dream mattress, we slept like baby in our new mattress. The customer service is supper star. Sleeping on dream mattress is still like a Dream.
I am satisfied about the bed quality…
I am satisfied about the bed quality that I have purchased, staff very helpful and informative ,delivery guys (Robert and his colleagues) very professional
Svar kan have AI-indholdLæs mere
I have been trying to contact you about…
I have been trying to contact you about stained mattress but no one could not care

Besvarelse fra Dreams - Lakeside
All great staff and delivery men very good delivered to my mum house today Dan and Paul thanks so much
All great staff and delivery men very good would recommend any time
I entered the store in hope.
I entered the store having already failed to find anything suitable at 3 previous stores. I was asked to try their bed machine for best choice. This was a good positive experience which led to the correct mattress for me. The time I spent in-store plus the professionalism of the guys who delivered the bed was top notch.
Excellent service in store,Delivery…
Excellent service in store,Delivery good and within timeslot
Don't skimp on the most important furniture
Very helpful bed advice, given lots of opportunities to try mattresses and beds in store before committing to a purchase. The staff also stuck to their price after an item was discontinued.
Hassle free experience from start to finish
Went into store for our son to try out the mattresses and based on the advice given from the tech machine, which confirmed the type he needed, he chose one. We went home to order as wanted to check online for prices. From ordering to delivery, it was around a week or so. No issues with being kept updated and the driver couldn't believe that he only had to hand them (we order our daughter a new one too) to my husband upon delivery (as it was easier for us due to her room not being ready for it). In store, we were offered advice (mattress machine was tried at another store) and left to browse without any pushiness.
The double bed seems to be cheaply…
The double bed seems to be cheaply made. I was expecting a solid bottom and it's just lining. The single bed had a scratch in the headboard.
*update
I was contacted by dream to rectify this. Stephen assisted me and was extremely helpful. I have changed my rating, as they were very quick to assist me

Besvarelse fra Dreams - Lakeside
Really happy with our new bed and…
Really happy with our new bed and mattress, waking up without the back pain is well earned plus.
Sleeping in Comfort
When we went into the shop, an assistant greeted us and then left us to browse.( which is always good as it's horrible knowing that assistants are following you around, waiting to get a sale. The gentleman was extremely knowledgeable and patient. Enjoyed our experience at Dreams and would shop there again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







