The salesman did not rush us into making a decision and showed us comparable options and was completely satisfied with our decision. Bed was delivered on time and we are very happy with the bed
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything from start to finish was exceptional! Sophie in store & Andrew/Karl, the gents who kindly installed my bed & explained how it worked! All highly professional, friendly, and fully informed,... Se mere
Delivery was in the scheduled time frame, with a pre delivery call. Old mattress was removed and the new one installed. Good service.
My sister and I were served by Sophie and she made our experience easy, funny and very comprehensive. Between us we bought a bed settee, a bed and two mattresses. She did her utmost to give us the bes... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Lakeside Retail Park, RM20 1WN, Lakeside, Storbritannien
- 01708933932
4,7
Fremragende
332 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing service at Dreams in Lakeside…
Amazing service at Dreams in Lakeside Thurrock. Sophie was very helpful. 😊
9. juli 2025
Uopfordret anmeldelse
Great customer care
great staff instore great delivery team amazing experience all round beds and mattresses awsome
thanks guys
5. juli 2025
My experience was very good from the…
My experience was very good from the point of purchase to the point of delivery, with great communication and respect.
Also, I am in love with my bed.
31. maj 2025
Great experience will friendly customer…
Great experience will friendly customer service
25. maj 2025
Uopfordret anmeldelse
Lakeside
Lakeside , we was apporach by a really nice woman dam forgot her name.sorry Blonde hair glasses. . She took her time , was really helpful she left myself and Partner to try.
No pushy sales just pure help we made a purchased of a mattress got delivered no issues. Excellent service. We did try other stores ,but Dreams was the best
8. maj 2025
Uopfordret anmeldelse
From the start of our journey with…
From the start of our journey with Dreams it was great. We had a good guide in making our choices, delivery was easy and the guys were excellent. Sleep is just dream now comfy cosy and zzzzz ....
17. maj 2025
Staff extremely helpful
Staff extremely helpful. Products are top quality. I use dreams for every bed I need
10. maj 2025
Uopfordret anmeldelse
Very helpful and efficient staff
Very helpful and efficient staff. Delivery arrived on time with efficient drivers.
18. april 2025
The customer service was excellant
The customer service was excellant. Sophie was very welcoming and extreamly helpfull. It made the whole experience easy and stress free.
18. april 2025
Uopfordret anmeldelse
Helpful staff members
6. april 2025
From ordering instore to delivery...brilliant!
From ordering instore to delivery, every person we interacted with was lovely. They are all professional and personable and deliver outstanding customer service. Preety in store was knowledgeable and amazing. The delivery guys were so kind. Thank you Dreams
4. april 2025
Great service
We had a fantastic experience at the shop! The staff were incredibly friendly and helpful, allowing us to try out several mattresses while patiently explaining everything we needed to know. A huge thank you to the delivery team for their hard work in assembling our bed and expertly maneuvering our super king-size mattress upstairs. We truly appreciate the excellent service!
30. marts 2025
Good experience
Great service from end to end with my mattress. I visited the store in Lakeside. I received no pressure from the sales staff to purchase a mattress. They were super helpful, very informative and allowed me to take my time. I visited twice before I purchased. Delivery was earlier than the predicted date (which was a bonus), the delivery guys did a great job, wearing shoe coverings before they entered my home and delivered my mattress and removed my old mattress quickly and efficiently.
14. marts 2025
Really helpful staff who put us at ease…
Really helpful lady Preeti who put us at ease and was very knowledgeable about the beds and mattresses and the sleep machine really helped us choose the right mattress.
10. marts 2025
Uopfordret anmeldelse
Excellent communication and service
Excellent communication and service
Great product choice
Would definitely recommend
9. marts 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.