We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a c... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's. Bed delivery was on time, they set the bed up, checked we were happy with positioni... Se mere
My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much fo... Se mere
We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 2B Riverway Retail Park, KA12 8AG, Irvine, Storbritannien
- 01294685224
4,8
Fremragende
196 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything was perfect and the two…
Everything was perfect and the two fitters were brilliant and we had a good laugh and Everything was finished to a high standard
I will recommend the company to friends.
15. marts 2025
Donna was very good at demonstrating…
Donna was very good at demonstrating the tempur beds. She gave me answers to my questions and gave me options so I made an informed decision. I tried lying on different mattresses and was advised of the various frames. I bought my tempur bed and frame. It is so comfortable as I have medical issues. I was so pleased with the free bundle!. I received a tempur duvet and 2 pillows and mattress protector. I had a very sore neck and now it's gone. It has been the best investment I've made. As I'm worth it.! So my friend said. Excellent service and product.
28. februar 2025
The salesman Kenny was very helpful and…
The salesman Kenny was very helpful and informative in helping me choose the correct bed. It was delivered promptly. The delivery driver phoned beforehand to give us a time. Very professional. All in all a smooth experience.
1. februar 2025
Friendly and informative staff
28. januar 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great service
Great service and extremely happy to have my issue sorted so swiftly. The return policy on the mattress is a great way to find a mattress thats totally suited to my needs.
28. januar 2025
Besvarelse fra Dreams - Irvine
Dear Mrs Johnstone
Thank you for taking the time to speak to me today. I am sorry for the issues you have experienced with your new mattress. Dreams recognise that people do not always find the right mattress for them first time around.
This is why we offer the comfort guarantee whereby customers are able to select an alternative of their choice within 100 nights from delivery.
I am glad that as a result of your conversation we came to a resolution that you are happy with.
Should you need any further help or assistance, please do not hesitate to contact me.
Many thanks
Peter
Found your staff polite and helpful…
Found your staff polite and helpful nothing a problem
18. januar 2025
The dreams people made it great from…
The dreams people made it great from the showroom people to the delivery guys they were so professional.
And I love my new bed it's so comfortable I love it.
17. januar 2025
Purchased new mattress and pillows from…
Purchased new mattress and pillows from dreams in irvine Debbie greeted us when we went in and answered all our questions about getting a new mattress, even got a cuppa which is rare , couldn't fault the staff in the irvine showroom and the mattress has now been delivered in under a week , would definitely recommend 👍
10. januar 2025
Uopfordret anmeldelse
A pleasant and helpful experience
We were greeted immediately on entering the store. The agent was cheerful and friendly. She obviously was in command of the situation and gave us a total explanation of the products in-store. At the same time she was not pushy and gave us plenty of time and space to make our choice. An altogether pleasant experience
3. januar 2025
Uopfordret anmeldelse
Really polite and helpful
20. december 2024
Very courteous and helpful staff
Very courteous and helpful staff. All aspects of the process were well explained.
18. december 2024
Staff in the shop in Irvine amazing…
Staff in the shop in Irvine amazing from start to finish
18. december 2024
Sales staff were efficient and helpful.
11. december 2024
SWEET DREAMS
Well there were no issues,the bed arrived on time and the delivery men did all the hard work.I was dreaming about it ,and waiting for it to arrive,i have never slept like that for a long time,i normanly toss and turn but not done that since,its a dream of a bed..THANK YOU..
7. november 2024
Excellent service from start to finish
Excellent service from start to finish. Would highly recommend
3. november 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.