Came to the gravesend branch. All the staff were lovely and very helpful. Approached multiple times to check if any help needed. Drinks offered and then helped to completion when eventually decided wh... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer Service Assistant Caz (aka elf on the shelf) attend to us straight away and made it an enjoyable experience from the get go. Very professional, extremely patient, kind and knowledgeable. If... Se mere
Bought two mattresses: super king, double. To replace existing 10+ year old mattresses: nothing really wrong with SK, but D had springs protruding. Large selection on show, some very expensive! Chos... Se mere
We were made very comfortable with our purchase, assisted by Caroline, who explained all that we needed to know. She showed to us that she cared about our choices that we made couldn’t have asked fo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Imperial Retail Park, DA11 0DQ, Gravesend, Storbritannien
- 01474 327451
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SUPERB just want to say a big thankyou…
SUPERB just want to say a big thankyou to Amanda and reece Manager at dreams gravesend.Had been trying to find a strong firm suitable mattress due to having hip operation and my old mattress very worn.I attended the gravesend store not being pushy at all and listening to my needs and advising me to use the bespoke Sleepmatch technology which i did and had my heart set on the sealy.Amanda and Reece done their upmost to ensure i was able to get the mattress i wanted with delivery and taking my old mattress away with no stress at all.They both very caring proffesionals and listened to my needs and even supplied 4 new pillows.The delivery guys was great kept me updated even rang to say be early which was great they were very chatty wore footcovers and was no stress at all.I recommend dreams at gravesend very much and look forward after my hip operation to be in as much comfort i can.Thankyou Mrs Michelle Tull The coffee was lovely too xxx
Helpful sales assistant …
Didn’t try and push a certain product onto me showed me all the products that may suit me
Left me to make my own mind up and offered help if I needed it
Staff is so nice and thay dealing with…
Staff is so nice and thay dealing with us so goof.
Very helpful after sales service
Happy customers of Dreams
The whole experience of purchasing bed to delivery of bed.
Dan helped us find what we were after
Dan helped us find what we were after. He took time to go through what would fit our budget yet address our needs. I cannot fault him
Perfectly and lovely
Professional and courteous service by…
Professional and courteous service by shop and delivery men, terrific bservice all the way
Excellent service.
Delivery was on time.
Delivery men were polite, they took their shoes off, they carried my mattress upstairs and placed it on the bed for me.
Excellent service.
Excellent value and the best mattress I’ve ever had!
staff were very pleasant
staff were very pleasant, knowledgeable and very helpful.
The mattress provides the best sleep I've had in ages.
Full house !!
Thankyou Dreams
Got what we ordered and the delivery…
Got what we ordered and the delivery was on time so very happy,The staff was very helpful and polite.
Good service
Shop staff were helpful the item came on time and good communication from the delivery staff.
Great customer service and care a lot…
Great customer service and care a lot of help with the purchase i wanted as well as other offers better than what i was looking at a good explanation in what I was looking for.
Good quality purchase with years of
Good quality purchase with years of
enjoyable sleep with great mattress and base frame, at affordable price
Super happy
Very pleased with mattress and staff…
Very pleased with mattress and staff were very helpful and profession many thanks
Great help from the staff.good product…
Great help from the staff.good product knowledge. Ģood delivery and happy delivery crew
Thank you for the great experience.
Comfortable mattress
When choosing my comfortable mattress the staff at the shop were very attentive and helpful. I got my new mattress delivered to me in time and the delivery drivers were very polite and placed my mattress in the room I wanted it and even placed it on my bed. I was very pleased with the staff and their drivers very helpful.
I’m so happy with my purchase
I’m so happy with my purchase! The team at Gravesend were so helpful when choosing my new mattress. The bed is so comfortable and I’ve slept so well! I would definitely recommend to others and return for
future purchases.
Although we ordered the bed at…
Although we ordered the bed at Gravesend Kent we had it delivered to our new address in Wiltshire. Seamless process and arrived as scheduled the day after we moved into our new home.
The Swaffham mattress is the most comfortable one we’ve ever had and get a lovely nights sleep. The Ottoman base is great for so much storage. Highly recommend both and Dreams Beds.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







