I was greeted by Emma at your Gillingham branch. She was extremely informative and nothing was too much trouble for her. Emma explained everything and took me through my options once the technology b... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Emma at Gillingham was excellent she showed us all the mattresses that were appropriate for our needs, after having tested us on the measuring bed in the store, she gave us pillows that we could test... Se mere
Had a very good experience at Dreams Gillingham business park. Our mattress is being delivered within two weeks. Staff were very helpful especially Howard. He was a very kind gentleman. He suggested... Se mere
Buy without feeling pressured. Only went to look came away having bought two mattresses. It was a good experience having gone into store found the mattress we wanted to try after it was also matched... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Gillingham Retail park, ME8 0PU, Gillingham, Storbritannien
- 01634 239062
4,8
Fremragende
244 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff in store were very helpful
The staff in store were very helpful. And the delivery guys were excellent
27. februar 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Fairly good but purposefully misled
Our experience was good, however, we were asked if we wanted extra cover, the man said I am giving you a mattress protector for free anyway should be £70, but did we want the cover? We declined and the mattress protector was never mentioned again. It is our understanding now you only get that if you take the extra cover, however, he did use the words throw in the protector for free anyway, it wasn’t explained clearly. He also did not mention taking it to the room is an extra charge, we believed it was a standard charge until we saw dreams advertising free delivery. Overall happy with our purchase but we do believe we were purposefully misled. However, the delivery men were great and even helped fix the bed a bit.
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Dreams - Gillingham
Good afternoon Jess,
Thank you for your recent review.
I am sorry to hear that you are dissatisfied with a part of our service.
We have contacted you today to discuss this further and look forward to hearing from you.
Kind Regards,
Wayne
The mattress is comfortable and was…
The mattress is comfortable and was delivered exactly as planned
15. februar 2026
The staff delivering the mattress base…
The staff delivering the mattress base were very helpful and mindful of my property. They explained what would be happening and showed me how to use the mattress base.
30. januar 2026
Fantastic jamie ,helped pick a bed
Fantastic jamie ,helped pick a bed.
Delivery was spot on.
Can't fault dreams at all.
8. februar 2026
Great staff always happy to help
4. februar 2026
Quick service
The gentleman that delivered were earlier then expected, so efficient and very nice.. .all done and dusted in about 15 mins. Very happy with service
24. januar 2026
DREAMS SELL BEDS.I have found I wake up sweeting and have to get up to cool down and give time for bed to cool.I have noticed that my side of the bed is slight sagging.
I FOUND MY NEW BED A BIT SWEETIE. I WAKE UP AT NIGHT AND HAVE TO GET UP TO COOL DOWN. I FOUND MY NEW BED IS SAGGING IN THE MIDDLE JUST SLIGHTLY. I HAVE NOT HAD A REALLY GOOD NIGHT'S SLEEP SINCE I BROUGHT THE BED.
24. januar 2026
Besvarelse fra Dreams - Gillingham
Good Morning Robert,
Thank you for taking the time to leave your review and for speaking with me this morning.
As discussed, we can offer an exchange on the mattress under our 100night comfort guarantee, please visit the store when you can to discuss further.
Kind Regards,
Faye
Jamie was very helpful and polite
Jamie was very helpful and polite. Put me on the machine which decided which mattress I needed. The price for bed, mattress and headboard was very . The bed turned out to be very comfortable. Will surely visit the store again.
5. december 2025
A very good selection of quality beds. Helpful staff and sleep analysis equipment.
A very good selection of quality beds at the Gillingham branch to choose from. The staff where very helpful, particularly Ian who guided us through the options most suitable for, and tailored personally for us. The Gillingham branch have an amazing piece of equipment/bed that Ian invited us to use, which analyses an individual's weight and body shape in 2 of your sleeping positions for 1 or 2 people. When the analyses is complete the equipment recommends the type of mattress most suitable you.
29. januar 2026
Uopfordret anmeldelse
Early and efficient delivery
My mattress was delivered on the appointed date. The delivery guys were efficient and came conveniently early within the allotted time slot.
17. december 2025
Easy to order,delivery was on time and…
Easy to order,delivery was on time and a very comfy bed.
25. januar 2026
Best shopping experience in a long while…
Amazing shopping experience in the Gillingham store. Gary was helpful and gave a lot of advice and assistance, but also gave us time alone to chat and wander. Now awaiting delivery and hope that experience will be as good as the service we received in store.
21. januar 2026
Uopfordret anmeldelse
Happy!
Went in and got exactly what I wanted! Was fairly quick, with Jamie offering me the choice of three, and talking me through the process. Can’t wait for it to arrive now!
19. januar 2026
Uopfordret anmeldelse
The sales team were very helpful and…
The sales team were very helpful and answered any questions , delivery was great and the guys , taking upstairs and unpacking and left the place tidy, also they removed the old mattress , would recommend Dreams.
17. januar 2026
Therapur Actigel Glacier Mattress
Since we brought the new mattress my husband wakes up feeling much fresher and with much less aches in his body.
It feels like a hug when sleeping on it, we are getting a much better night's sleep. Very pleased with the purchase.
17. januar 2026
We felt very welcomed at the store
We felt very welcomed at the store. Salesperson helped us choose a mattress but also gave us our space to look around and decide.
6. december 2025
From the moment we entered store to…
From the moment we entered store to matress being delivered we were really impressed customer service was second to none from the friendly sales staff to the friendly delivery men
6. december 2025
Lovely and comfy mattress
Lovey comfy mattress and a great night sleep every night so far
6. december 2025
Great service from Dreams
Great service from Emma at Dreams. no pressure. She was very knowledgeable. The delivery options were varied to suit. The sofa bed had great reviews.
28. november 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.