We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was very happy with the service in the store which was polite but never pushy. I used the computerised bed to assess the type of mattress I needed, and I was guided to the most suitable within my... Se mere
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over... Se mere
Went to Exeter store to see selection of beds I'd earmarked. Ended up buying a different, more expensive one. The Jenkins ottoman super king. It's fabulous. Appears so well made, really comfortable... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 4 Alphington Retail Park, EX2 8NH, Exeter, Storbritannien
- 01392 424796
4,9
Fremragende
384 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We visited the Exeter store yesterday
We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ourselves to decide which suited us which then resulted in a purchase. Aaron was very knowledgeable about all the choices in store, we will certainly recommend Dreams.
31. maj 2026
Uopfordret anmeldelse
I was very happy with the service
I was very happy with the service in the store which was polite but never pushy.
I used the computerised bed to assess the type of mattress I needed, and I was guided to the most suitable within my price range and allowed time to make a decision.
Everything was explained and after an efficient delivery I have found the bed to be very comfortable with immediate improvement in my back and neck pain.
24. maj 2026
Mattress replacement
Informed well about product, arrived on time and it was well explained by delivery men
2. maj 2026
Good quality superb delivery
Happy with quality of the bed, amazing delivery! So professional and careful packaging
18. april 2026
Excellent, friendly service
Aaron went above and beyond to check whether we were supported on the mattresses we tried, and gave us relevant, meaningful advice. His product knowledge was excellent and he really took the time to help us.
11. april 2026
Uopfordret anmeldelse
Personal service
Personal service. Jackie (I think that was her name) was excellent
Listening to our needs and giving helpful information.
Delivery men were on time, helpful and cheerful. Nothing too much trouble.
21. marts 2026
Great customer service
Great customer service. I was impressed with the advice given to help me find the right mattress for me. No hard sell, just helpful guidance. Delivery service was great. Highly recommend.
10. april 2026
Dreams Delivery Sevice is very accurate…
Dreams Delivery Sevice is very accurate on their delivery on Point, Staff Behavior in store 5 star as well as the delivery staff very accommodating and respectful 💥
We have a very good sleep with our New mattress by Dreams ( Evsham )
8. april 2026
Dreams were great, thank you!
We received a great experience from
the Exeter store and the mattress we choose is excellent.
Thank you guys!
5. april 2026
An outstanding store with delightful staff.
From the cheerful "Hello" we received as we walked in through the door, to driving away at the end of our visit, we were treated with courtesy and, most important of all, well informed advice on the best options among dozens of mattresses. For this, our thanks go to Jacqui (sorry, not sure of the spelling), who was a terrific guide and one-person support system. All in all, an outstanding store with delightful staff.
30. marts 2026
Uopfordret anmeldelse
Was made at ease as soon as we entered…
Was made at ease as soon as we entered the store.
21. marts 2026
Looking for a new bed Dreams is the place.
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over the top information.
Delivery was on time and the delivery guys were informative and helpful.
Refund for not taking the old mattress received quickly.
15. marts 2026
Professional and friendly
After 12 years, I needed a new bed, the people at this store were very accommodating very patient friendly they showed me through all the options and we had a talk to get the best deal both for my wallet and my bed
6. marts 2026
Very helpful,knowledgeable staff,no…
Very helpful,knowledgeable staff,no pressure to purchase expensive things
21. februar 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The salesman was helpful
The salesman was helpful, but the product is not good
after spending over 2,000 on a Tempur mattress,
So we don't get pressure points.
We have the same again.
We are so disappointed.
We should have ordered it directly from Tempur,
In which case we could get a refund,
with night mare beds, they will exchange it for as before a used mattress.
we have spoken to them with no joy.
As of 24.02.2026
We have now responded to Faye
14. december 2025
Besvarelse fra Dreams - Exeter
Good Afternoon Mr Holland,
Thank you for taking the time to leave us your review.
I am sorry to hear that you are not finding your Tempur mattress comfortable, I have sent you an email with some further information relating to our 100night comfort guarantee.
If there is anything further I can help you with, please get back to me directly.
Kind Regards,
Faye
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.