Nicky was a “Dream” to work with. Helped me so much to order exactly what I want and spoke with me about options. He took the time to make sure I was happy with everything. I am well pleased. Now... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Russell and Nick in Dundee are exceptional and genuine in their customer service. Welcome us into the store like friends and didn't leave us twiddling our thumbs but didn't crowd us like some places d... Se mere
Shop...informative, encouraged to "try before you buy" "not pushy" given time, explained the sale clearly Delivery... "as says on the tin" kept in touch at least twice (we are difficult t... Se mere
The staff in the Dundee store were very helpful. The delivery staff were very informative and very professional. Happy with purchase.
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 9 Kingsway West Retail Park, DD3 8RX, Dundee, Storbritannien
- 01382 816203
4,8
Fremragende
394 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nicky was a “Dream” to work with
Nicky was a “Dream” to work with. Helped me so much to order exactly what I want and spoke with me about options. He took the time to make sure I was happy with everything. I am well pleased. Now the wait, ugh. I am a huge fan of Tempur mattresses and look forward to another one.
Thanks so much for you time and patience.
23. juni 2026
Uopfordret anmeldelse
The staff in the Dundee store were very…
The staff in the Dundee store were very helpful. The delivery staff were very informative and very professional. Happy with purchase.
21. juni 2026
Best mattress we've ever had!
The service we had in-store was excellent and we are delighted with our new mattress. We would highly recommend dreams.
29. maj 2026
First class service from start to…
First class service from start to finish. Very helpful from the staff in the shop to the delivery men. Will def be back again to get a new bed
29. maj 2026
Excellent customer service from
Excellent customer service from
Matty in Dreams ( Kingsway Dundee ). Attentive without being over the top.
18. april 2026
Uopfordret anmeldelse
All stages from Tommy (Dundee) giving…
All stages from Tommy (Dundee) giving helpful advice through to the careful and timely delivery excellent, and the mattress quality is super. Recommend strongly.
5. maj 2026
Swift service from purchasing to…
Swift service from purchasing to installation. Particularly impressed with the salesman who gave really sound advice, tailored to the purpose of the bed and what we wanted to spend.
Service delivery staff were lovely and efficient
24. april 2026
From ordering and installing was great
From ordering and installing was great
The guys who installed the bedn were great and all went well
12. april 2026
Great communicat through out
Great communicat through out, delivery guys were efficient, polite and showed and explained everything to me
5. april 2026
Absolutely love my new mattress.so,so…
Absolutely love my new mattress.so,so comfortable.
3. april 2026
Very good service and product
I walked in and had almost immediately service. They had the sort of mattress I wanted and it was with me within 10 days.
1. april 2026
Excellent service from start to finish.
1. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Dreams disaster…
I saved up money to get an amazing mattress to help with my bad back and sleep instead of buying cheap. I bought a Harrison Spinks mattress for £1199 that made me really hot in bed and I was waking up throughout the night, ultimately was knackered in the morning.
I was able to get an early exchange so went for the Therapur Actigel Glacier 3800. This mattress is designed for hot sleepers. I paid an extra £200 for the mattress and £95 for the exchange. I have tried to make this mattress work but again I am building up heat underneath me and can't get a decent night's sleep.
My observation is for hot sleepers these beds are designed for supporting your body but are not breathable. In total I have paid out over £1700 to Dreams. I just wish I had kept my old mattress, I can only Dream.
14. marts 2026
Besvarelse fra Dreams - Dundee
Good afternoon Mark,
Thank you for your recent review.
We are sorry to hear that the mattress you have exchanged to has not met your expectations.
We have tried calling you today to discuss this further but were unable to get hold of you.
In the meantime we have sent you an email to discuss this further and look forward to hearing from you.
Kind Regards,
Wayne
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.