First rate experience in store to purchase new bed and mattress. On time delivery with excellent communications. Very efficient installation in room of our choice AND removal of old mattress. Having... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Service in the store was excellent, staff friendly and courteous. Went through all our options. Delivery date made and bed delivered on time. Delivery men were fabulous, courteous. Took our old mattre... Se mere
The team at Dreams is absolutely fantastic, from the friendly and helpful staff in-store to the professional team who fitted our bed. The service throughout has been exceptional.We absolutely love the... Se mere
Absolutely fantastic experience. Excellent customer service from a young guy called Haydn.who went above and beyond, friendly, knowledgeable, who deserves recognition. This is what customer service s... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 6a Danum Retail Park, DN5 8LY, Doncaster, Storbritannien
- 01302 390379
4,8
Fremragende
334 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top marks to Dreams team
First rate experience in store to purchase new bed and mattress. On time delivery with excellent communications. Very efficient installation in room of our choice AND removal of old mattress.
Having used new bed for just over a week now, we are highly delighted and sleeping well.
That's value for money!
28. juni 2026
Excellent service. Would highly recommend
Service in the store was excellent, staff friendly and courteous. Went through all our options. Delivery date made and bed delivered on time. Delivery men were fabulous, courteous. Took our old mattress away. Perfect gentlemen. Very please with everything.
27. juni 2026
Good service and offered to hold onto…
Good service and offered to hold onto our order until we were ready for the delivery and install to be carried out.
13. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
to Hassan ar Dreamworld.
to Hassan ar Dreamworld.
thankyou for your reply to my trust pilot remarks about Dreamworld. I have now been paid the deposite but I like to know why it was 45 pounds short of the full amount I paid.
regards
Richard orton
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Dreams - Doncaster
Good Morning Richard,
Thank you for taking the time to leave us your review.
I am glad to hear that you have now received your deposit, so I can look into this further I have requested some further information from Trustpilot.
I look forward to speaking with you soon.
Kind Regards,
Faye
The Tempur mattress is excellent
The showroom is very well set out, and the bed machine is excellent.
Great choice of mattresses.
The Tempur mattress cost more than we had planned to spend, but it is excellent.
30. maj 2026
Awesome team & Awesome bed!
The team at Dreams is absolutely fantastic, from the friendly and helpful staff in-store to the professional team who fitted our bed. The service throughout has been exceptional.We absolutely love the bed, it’s incredibly comfortable and offers a huge amount of storage space, which has made such a difference. The added feature of having a television built in is truly the cherry on top.Thank you all for such a brilliant experience!
31. maj 2026
The beds great
The beds great, getting good nights sleeps which is the main thing, definitely recommend Dream beds
17. maj 2026
Wonderful lady in store and the driver…
Wonderful lady in store and the driver was very friendly and helpful.
Delivered far quicker than originally told.
Beautiful bed. Easy to build.
Great experience. Highly recommend 👌
10. maj 2026
David and Haydn were fantastic—very…
David and Haydn were fantastic—very helpful throughout. The discount we received was superb, and the whole experience so far has been great. We’re still waiting for our bed to arrive, but I’m confident our sleep will be much better once it does. Highly recommended!
29. april 2026
Uopfordret anmeldelse
Given time to browse without being…
Given time to browse without being pestered then listened to on what I specifically wanted and given unbiased information and abvice.
29. april 2026
Uopfordret anmeldelse
Very impressed by the whole process
Very impressed by the whole process. Ordering was seamless. Mum took ill in the shop and they couldn't do enough for her. Delivery was communicated well with texts and emails. The delivery guys (2 x Michaels) were very professional and respected my home and they didn't rush the build of the bed and took their time and ensured everything was as it should be. Thank you Dreams at Doncaster to all concerned, excellent job.
17. april 2026
Absolutely fantastic experience
Absolutely fantastic experience. Excellent customer service from a young guy called Haydn.who went above and beyond, friendly, knowledgeable, who deserves recognition.
This is what customer service should be like. If you want a new bed, a new mattress even a new pillow go to dreams. The name says it all. Thank you.
19. april 2026
Uopfordret anmeldelse
Excellent service from this store
Excellent service from this store. The lady was super helpful. The price was amazing compared to other bed stores . The guys who delivered were very helpful and respectful of my home I would definitely recommend ( actually al ready have )and will certainly shop here again. Thank you.
11. april 2026
The way you reacted to being told it…
The way you reacted to being told it was the wrong address you were initially going to deliver to. You quickly rectified this and delivered correctly by changing the time of delivery We did receive it in time Thank you
12. april 2026
Good service at store and delivery was…
Good service at store and delivery was excellent
4. april 2026
I purchased this mattress at Doncaster…
I purchased this mattress at Doncaster store through recommendation from family members- and I wasn’t disappointed with Dave and his fantastic team, found the right mattress for me at the right price. Highly recommend.
4. april 2026
Best day in March
The welcome and the patience of the person guiding me through the shop and felt he cared about me and wanted only the best for me
30. marts 2026
Uopfordret anmeldelse
Friendly,efficient service both in the…
Friendly,efficient service both in the shop & for the delivery
20. marts 2026
In store experience in Doncaster…
In store experience in Doncaster excellent. Staff were patient and genuinely trying to meet the needs of my elderly mother.
31. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.